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    Multivendor Marketplace for Shopify

    Updated 2 June 2023

    Multivendor Marketplace App for Shopify is here with a new theme now and it would be really exciting to learn about its functions for the Admin and the Seller.

    This guide will help you to understand the new theme and its functionalities.

    Multivendor Marketplace App is an ultimate tool to convert your store into a fully-functioning marketplace. Here, multiple sellers can register who can sell their products locally or globally and admin can charge a commission on each seller’s earning.

    Firstly, let’s see how to install the Multivendor App on the Shopify Store.

    Video Guide: App Installation

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    You can go through the Video Guide to understand how you can install the Multivendor app on your Shopify Store.

    Import configurations from other Shopify store

    While installing the multivendor marketplace app, you will get a store migration option in which if you want that your previously installed multivendor marketplace app settings on other Shopify store should be the same as in this newly installed multivendor marketplace app on the new Shopify store.

    Then you can paste your previous Shopify store URL in the Store URL field and select the configuration menu which settings should be the same in the newly installed multivendor marketplace app and click the next button.

    chatwhizz

    And after this, the admin will set the global commission and have the option set the Google Recaptcha for the seller sign up page.

    Then the admin will be redirected to the Multivendor admin dashboard where the admin can click on the sync symbol to the status of the migration like shown below image.

    1-chat-s-

    Note:- This migration step will appear while installing the multivendor marketplace app and once you have skipped this then it wouldn’t come again

    Once you install the Multivendor app on your store you will be straightaway land to the home page of the Multivendor Marketplace app.

    Home Page Multivendor Marketplace for Shopify by Webkul

    This is the view of the Home Page from where you can check all the recent updates of the app:

    New Theme Features:

    • More interactive dashboard for the Admin and the Sellers both.
    • Translation made easy for all the labels in the app.
    • Much more clear and systematic menus.
    • Seller login password can be reset by Admin.
    • Admin can send “Order fulfilment Reminders” in bulk to the Sellers.
    • Moreover, he can send emails to the Sellers.
    • The Admin can now upload the default banners for all his sellers which will be visible on the Seller’s profile page.
    • He can now change the header and footer background colour of the mail templates of the app.
    • The Admin can now create the subcategories of a particular collection for the product page with the help of our new feature name “Multilevel collection“.
    • Admin can now add the staff members and assign permissions to them to manage the activities on the admin panel with the help of our new feature app name “Admin staff”.
    • He can also allow his sellers to add the staff to manage the activities on the seller panel with the help of our new feature app “Seller Staff“.
    • Sellers can now disable their products or can sell their products (with a message display) for customers if in case he/she is not available to fulfill the orders with the help of “Seller Vacation” feature app.
    • Both admin and Sellers can now add booking products on their end and allow more than one customer to book a slot at a time using the Booking Product feature app which is now integrate with Booking App for Shopify by Webkul.
    • Now, Product Custom Fields are also exporting in Order export CSV.

    Understanding the Menus

    The menu functions the same way but there are changes in the positioning:

    Dashboard

    The Admin dashboard is much more informative now. You can now check the Best Selling Product, Recent already RegisterSellers, Recent Order, etc., simply by looking at the dashboard.

    Admin Dashboard Multivendor Marketplace for Shopify by Webkul

    Configuration

    With this, you can manage the Configuration of the App.

    Configuration Multivendor Marketplace for Shopify by Webkul

    Instruction for Marketplace

    Details Multivendor Marketplace for Shopify by Webkul

    This includes all the information, which was there in the “configuration” menu before, i.e., the old theme. From here, the admin can view all the instructions provided for the configuration of the marketplace.

    In case you need help with adding the codes, feel free to connect via [email protected]

    General Configuration-

    This includes information that relate to the Admin account. From here, the admin can enter the business email, set the currency for the shop, choose the weight unit for products, and much more.

    General configuration Multivendor Marketplace for Shopify by Webkul

    To know about the Configuration Updates, Kindly refer: https://webkul.com/blog/configuration-updates-multi-vendor-marketplace-for-shopify/

    Product Configuration-

    All the Product related configurations can be done from this menu. Here, you can provide an option to add/edit/delete the products to your sellers, you can enable the option to auto-approve your products, auto-enable the added products and much more.

    product configuration Multivendor Marketplace for Shopify by Webkul

    To know about the Product Updates, please refer: https://webkul.com/blog/product-updates-multivendor-marketplace-for-shopify/

    Seller Configuration-

    All the Seller related configuration can be done from this menu. From here, you can allow your sellers to fulfill items, enable the option to auto-approve the added sellers, allow sellers to view customer’s details and much more.

     seller configuration Multivendor Marketplace for Shopify by Webkul

    To know about the Seller Updates, Kindly refer: https://webkul.com/blog/seller-updates-multi-vendor-marketplace-for-shopify/

    Order Configuration

    All the configuration related to Orders can be done from here. You can make the “Order Shipping method” and “Order Tracking number” options mandatory. Also, you can enable the “Order Prepare Status” option to track the order preparation by the sellers and much more.

    order configuration Multivendor Marketplace for Shopify by Webkul

    To know more about the Order-related Updates, Kindly refer: https://webkul.com/blog/shopify-multivendor-marketplace-app-new-upgraded-features/

    Payment Configuration-

    Admin will set up the Payment Methods for his sellers from here and the same payment methods will be available at the seller end. You can also set the “Shipping cost” and “Taxes” the way you want to distribute these charges between you and your sellers.

     payment configuration Multivendor Marketplace for Shopify by Webkul

    Check the Complete Payment Flow of the Multi-vendor Marketplace App: https://webkul.com/blog/shopify-multivendor-marketplace-app-payment-flow/

    Restriction Configuration-

    You can configure all the restrictions within the app from here. You can restrict the Product Type, Product Tags to a certain limit & restrict the collections. Also, you can restrict the Product Category, Total Order Commission & Total Order Amount to be displayed on the dashboard.

    Restriction configuration Multivendor Marketplace for Shopify by Webkul

    Custom Fields-

    From here, the Admin can view all the custom fields added for sellers/products and can add a new custom field. The main purpose of this is to have extra information either from the Seller or about the product being added by the Seller.

    Custom Fields Multivendor Marketplace for Shopify by Webkul

    Know how to add custom fields in the app: https://webkul.com/blog/add-custom-fields-on-multi-vendor-marketplace-for-shopify/

    This was all about the App Configuration.

    Sellers

    Sellers: 

    All the information related to the Sellers can be managed from this menu. It has the following submenus :

    Video Guide: Admin Adding Sellers

    You can check the Video Guide to know how the admin can add sellers on the marketplace.

    Seller Listing:

    This will list all the Sellers that are registered with the Multivendor App. Admin can export the Seller Details. Admin can edit/disable the seller and can also add a new seller from this menu.

    Adding Sellers Multivendor Marketplace for Shopify by Webkul

    Seller Form Settings-

    Admin can manage the fields to be shown to the seller at the time of registration from here:

    Sellers Multivendor Marketplace for Shopify by Webkul

    Shop Page Settings –

    Admin can manage the labels for the sold by the link on a product page and also all the labels for the Seller Profile page :

    Shop Page settings Multivendor Marketplace for Shopify by Webkul

    Seller Profile Page Settings –

    Admin can manage all the fields that are to be shown on the Seller Profile Page. Custom CSS can also be written to change the view of the Seller Profile Page at the Shopify end.

    Seller profile page setting Multivendor Marketplace for Shopify by Webkul

    To know more, kindly refer to this User Guide: https://webkul.com/blog/shopify-multivendor-marktplace-custom-seller-profile-page-new-theme/

    Customize Seller Page  –

    From here, admin can manage the Seller Login Page fields, labels, logo and can also write its own JS and CSS for the page. The favicon icon upload option is provided here.

    Customize seller page Multivendor Marketplace for Shopify by Webkul

    Custom CSS for seller dashboard option is now available in all the three plans (Basic, Executive, Pro) of the Multi-vendor Marketplace App.

    Feedback –

    Here the admin can view the list of all the feedback’s given by the customer from the Seller Profile Page and the same are managed from here :

    Feedback Multivendor Marketplace for Shopify by Webkul

    Seller Policy:

    From this menu, the Admin can customize the Seller Policy if & only if, he has selected the seller policy to be ‘Advance Seller Policy’ from the ‘Seller Configuration’ section.

    Seller Policy Admin

    Know more about the advanced seller policy: https://webkul.com/blog/shopify-multivendor-marketplace-advance-seller-policy-new-theme/

    This was all about the Sellers part of the Admin end.

    Products

    Admin can manage all the Products from this menu. You can add Product Tags, Product Types, Collections from this section. Also, you can import your Shopify Store products into the app and assign products to sellers. You can customize the product’s form from this section of the app.

    Multi-Vendor Marketplace for Shopify: Insert Images to Description & FAQs

    Screenshot lists the submenu:

    Product listing Multivendor Marketplace for Shopify by Webkul

    Video Guide:

    Admin Adding Products Here is the Video Guide to know how the admin adds products on his end.

    Product Listing: 

    Admin can view the list of all the Products added by the Sellers and can manage them easily. He can export product details, add products by CSV, edit products in bulk and much more.

    Add Product Multivendor Marketplace for Shopify by Webkul

    Product Tags:

    Admin can add the product tags from here and for this admin firstly needs to enable “restrict the product tags” button from the app under the “restriction configuration” menu. Once done then the admin can add the tags.

    By this seller cannot be able to add any new tags while creating the product and will have to use the tags which are already created by you.

     Restrict Tags Multivendor Marketplace for Shopify by Webkul

    Once done, save the changes.

    Add tags Multivendor Marketplace for Shopify by Webkul

    A new tag added to the app :

    Product Tags Multivendor Marketplace for Shopify by Webkul

    Please note:- The tags which are created by admin from the Shopify store cannot be synced in the multivendor marketplace app. Admin needs to create new product tags from this section as shown in the above screenshots.

    Product Types –

    Admin can add product types from here and for this admin needs to enable “restrict the product type” section from the app under the “restriction configuration” menu. Once done then the admin can add the type to the app.

    By this seller cannot be able to add any new Product types while creating the product and will have to use the product types which are already created by you.

     Restrict Product Type Multivendor Marketplace for Shopify by Webkul
    Add product Type Multivendor Marketplace for Shopify by Webkul
    Edit Product Type Multivendor Marketplace for Shopify by Webkul

    Collections – 

    You can have the collections sync from the Shopify store to the multivendor app. To do so, you need to enable, “restrict collections” from the configuration :

    Restrict Collection Multivendor Marketplace for Shopify by Webkul

    Then from the collection submenu, sync the collections. This will list all your collections on the app.

    You can also disable the collections and those will not be visible to the seller.

    Add Collection Multivendor Marketplace for Shopify by Webkul

    Smart collections are synced this way: 

    Add Product Multivendor Marketplace for Shopify by Webkul

    To know more about Collection Sync, Please refer: https://webkul.com/blog/shopify-multivendor-marketplace-collection-sync-from-shopify-store/

    If you want the seller to view the smart collections then you can disable the “restrict smart collection” from the “Restrict Configuration”

    • Import  Products – If you have products added to the Shopify Store and now you want to assign them to the sellers, then you can use this option to import products into the app.

    Firstly admin needs to click on “import products” section to import the products from Shopify store into a multivendor marketplace

    Import Product Multivendor Marketplace for Shopify by Webkul
    Import Now Multivendor Marketplace for Shopify by Webkul

    Now make sure to assign these imported products to your sellers because only then the imported products will start showing on the “Products Listing’ section of the Multivendor app.

    Assign Products Multivendor Marketplace for Shopify by Webkul

    This way you can successfully import the products from your Shopify store into a multivendor marketplace app.

    Import Products from Shopify to the App know more: https://webkul.uvdesk.com/da/blog/import-products-in-shopify-multivendor-marketplace

    • Product Form Customization – With this Admin can manage the “Add Product Form” for normal as well as digital products in the app.
    Product Form Customization Multivendor Marketplace for Shopify by Webkul
    • Batch CSVs- This section will have the list of all the CSVs you have upload on your store till now. They can be the product, seller or any other CSV file. It can be approved/disapproved & deleted by the Admin.
    Batch CSVs Admin

    This way you can manage the “Product” menu in the App.

    Orders

    Admin can see the orders from here, manage the invoice and can send the Reminder to the sellers for order fulfillment.

    Order Listing Multivendor Marketplace for Shopify by Webkul

    Order listing – 

    All the orders are listed and admin can send fulfill reminders to the sellers.

    Admin can export order details in the CSV file from the Multi-vendor app.
    NOTE:- From now onward, both product properties, as well as shipping label, is also supported in the order export CSV.

    Video Guide: Order Process

    You can go through the Video Guide to know the complete order process on the admin side.

    RMA Configuration –

    Admin can manage the status used in Return request initiation for the seller products.

    Add RMA Multivendor Marketplace for Shopify by Webkul

    Admin can raise the RMA request from the “orders Listing” section of the app and the same will be visible at seller end and by this seller will get the information about the order in case of cancellation/exchange/return.

    r2

    Once you click on the Raise RMA Request button, a new window will open, where you can initiate the RMA request, you can also mark the comment/ reasons for the RMA.

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    Invoice Configuration –

    Admin can configure the details of the invoice sent to the sellers from here. Also, allow the sellers to generate & print invoice once generated by the admin.

    Invoice Configuration

    Invoice template – 

    Admin can manage and edit the content of the invoice sent from “Admin to seller”, the invoice sent from “seller to the customer” and also “seller bulk invoice”. The menu helps in managing the invoice layout.

    invoice template
    Invoice Template

    To know about the “INVOICE” feature in detail Click here.

    Know More about Invoice: https://webkul.com/blog/shopify-multivendor-marketplace-invoice-feature-new-theme/

    That’s all about the Order Management menu in the app

    Commission

    In the Multivendor Marketplace App, Commission is the share of the admin in each seller’s earning. From this section of the app, admin can set global commission, seller-wise commission and category-wise commission.

    Commission Listing Multivendor Marketplace for Shopify by Webkul

    The menu consists of :

    • Commission Listing: The menu will list all commissions earned by the Admin for each order.
    • Global Commission Settings: Admin can set commission for all Sellers and for all the Products applied to all Collections.
    Global Commission Multivendor Marketplace for Shopify by Webkul

    Admin can specify the type of the commission and then specify the amount for the same.

    Seller Commission Settings: 

    Admin can also set  Commission for each seller from this menu.

    Add commission to sellers Multivendor Marketplace for Shopify by Webkul
    Seller commission amount Multivendor Marketplace for Shopify by Webkul

    This is how the Admin can set up a commission for each seller.

    Please note that in case there is no seller commission then the global commission will be applicable to the seller.

    Collection Commission Settings: 

    Admin can also have a commission based on the Collections. See how :

    Category commission Multivendor Marketplace for Shopify by Webkul
    Add Category commission Multivendor Marketplace for Shopify by Webkul

    After setting this admin can have the commission based on specific collection/category. Please note that it’s applicable only to manual collections not on automated or smart collection.

    You can also refer to the user manual of the commission to know about commissions in detail. Click here

    Video Guide: Commissions

    Here is the video guide to know how to set commissions in a much better way.

    Payments

    Admin can manage the payments from the menu. Admin can view all the Payment received from the Seller Orders and can view the Payment Methods selected by the Sellers.

    Two sub-menu :

    Manage Seller Payments:

    Admin can view all the Payment information ie. amount received (commission), seller earnings, the amount due to the seller.

    Payment Information Multivendor Marketplace for Shopify by Webkul

    Admin can make the payments to the seller, using the “view” button.

    Seller Payment Details Multivendor Marketplace for Shopify by Webkul

    If the payment is to be done via PayPal, then select PayPal as shown in the above screenshot and enter the amount that you want to pay to the seller as shown in below screenshot :

    Pay to the sellers Multivendor Marketplace for Shopify by Webkul

    This way the seller is paid.

    Also, we have provided an option “manual”, so that in case you have paid the seller from other modes of payment, then you can just keep a record of the same in the app.

    Seller Payment Method:

    This will list the payment methods selected by the Sellers. The Seller will have the option to select from the methods added by the Admin from configuration > payment configuration.

    Seller Payment Method Admin

    Mail Configuration

    Admin can configure all the emails sent to the Sellers/Customers from the App.

    Moreover, the admin can set the header and footer background color of the mail template from here.

    Configure Mails Multivendor Marketplace for Shopify by Webkul

    This way admin can configure the emails easily.

    Now, You can also edit the table content of the Order Placed Mail template as shown below:

    Order-update-email

    Mail SMTP:

    Admin can now have your own email in the “from” and “reply-to” section of the email sent to the sellers/vendors for the order notification, product approval, etc. Refer to the user guide for the same.

    Mail SMTP Setting Admin

    To know More, Please refer: https://webkul.com/blog/shopify-multivendor-marketplace-app-smtp-configuration/

    Mail Counter: 

    This section will display you the mail details as shown in the image below:

    Mail Counter

    Translation

    With the “Translation” menu, you can change the language for all the labels at the seller end, for all the menus. So, now you can get the labels changed as per your own requirement and in your choice of language.

    Translate Labels Multivendor Marketplace for Shopify by Webkul
    Label Translation Multivendor Marketplace for Shopify by Webkul

    Now, translating labels are easier with the help of CSV. Export label CSV of the particular page, edit and save the CSV and then import the same to see the changes.

    Import/Export Labels Multivendor Marketplace for Shopify by Webkul

    We will update more on this, so check for updates.

    Support

    Furthermore, if you have any questions/issue then please raise a ticket at http://webkul.uvdesk.com/ or drop a mail at [email protected]

    Demo Details

    Moreover, You can follow the below link to use the demo of Multi vendor Marketplace app:

    https://multivendor-marketplace-5.myshopify.com/

    . . .

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