An initiative of the Ministry of Textiles to showcase the work of rural Artisans and weavers.
IndiaHandmade • India
Marketplace
Artisan Goods
Magento 2 Support and Maintenance Services
Magento 2 support and maintenance services keep your Magento 2 store running smoothly and securely. With our team of certified Magento developers, we offer a comprehensive range of services to help businesses manage their online stores effectively .
The world’s top brands trust us
Recognition
Recognised by Adobe & the Magento community.
Award-winning Adobe Commerce partner, official Magento contributor and CMMI Level 3 appraised engineering credentials that de-risk your build.
Customer success stories
Marketplaces & stores we’ve shipped.
Enterprise Magento builds trusted by airlines, industrials and global retailers.
This Australian power tools brand leverages advanced marketplace solutions to boost sales and improve customer experience online.
STIHL • Australia
Marketplace
Power Tools
This UAE based B2B marketplace connects businesses with suppliers through a Magento 2 marketplace built for wholesale commerce.
HAL Group • UAE
B2B Marketplace
Industrial Products
Implement the Global Meet & Assist service for Etihad Airways passengers to streamline airport concierge booking.
Etihad Airways • United Arab Emirates
Travel
Airline
This Kuwaiti eCommerce store optimized Magento 2 performance to improve website speed, customer engagement and sales.
Maqadhe • Kuwait
eCommerce
Household & Consumer Products
Watching this episode of #MagentoMSI demo meeting you will know:
how guys from @webkul use MSI for Point of Sale application based on #Magento
Maintenance Capabilities
End-to-End Magento 2 Support & Technical Services.
From AI-assisted module engineering to proactive performance tuning and multi-cloud DevOps, Webkul safeguards your Magento ecosystem.
AI-Powered Development
We are pioneers in an AI-first approach to software development, leveraging Large Language Models (LLMs) to build smarter and faster.
By aggressively utilizing state-of-the-art AI coding agents like GitHub Copilot, Claude, and Gemini, we automate module generation, app creation, and custom development.
Combined with our expertise in fine-tuning LLMs for specific business needs, this massively reduces your project costs and accelerates your go-to-market timeline.
Magento 2 Upgrade Services
Are you ready to take your online store to the next level? Our Magento 2 upgrade services make it easy for businesses to upgrade to the latest version of Magento 2. Our team of experts will handle the entire upgrade process for you, ensuring that your store is migrated smoothly and runs smoothly after the upgrade.
Magento 2 Support Services
We understand that your online store is critical to your business success. That’s why our Magento 2 support services are available 24/7 to provide you with the technical support you need to keep your store running smoothly. Our team of experts is always on hand to troubleshoot any issues and ensure that your store is always up and running.
Magento 2 Performance Optimization
Is your online store slow to load? Our Magento 2 performance optimization services can help! We optimize page load speed, database queries, and server configurations to ensure that your online store performs at its best, giving your customers the fast, responsive experience they deserve.
Magento 2 Security Services
Your online store is always at risk of cyber threats. That’s why our Magento 2 security services are designed to provide you with the protection you need to keep your store safe from malware, hacking, and data breaches. We install security patches, set up firewalls, and implement SSL certificates to ensure that your store is always secure.
Magento 2 Custom Development Services
Do you want to create a unique online store that stands out from the competition? Our Magento 2 custom development services give you the flexibility to customize your store to your specific needs. We develop custom extensions, themes, and integrations to help you create a store that reflects your brand and delivers a great customer experience.
Magento 2 Cloud Hosting and DevOps
Our Magento 2 cloud hosting and DevOps services provide you with everything you need to run your online store on the cloud. We manage the infrastructure, perform routine maintenance, and provide support to ensure that your store is always running at its best. Plus, with the flexibility of cloud hosting, you can easily scale your store as your business grows.
Industries
We have worked across different verticals & industries.
We customize our eCommerce migration services to meet the special needs of each business and industry, ensuring continuous operations and scalable growth.
Fashion & Apparel
Apparel catalog and variant migration.
Food & Grocery
Perishable inventory and delivery routes.
Retail
Omnichannel POS and store synchronisation.
FMCG
High-volume catalog and order dispatch.
Real Estate
Property listings and agent lead databases.
Construction
Heavy materials and contractor portal data.
Hotel
Reservation engines and booking systems.
Healthcare
Patient and pharmacy catalog data.
Telecom
Subscription plans and recurring billing.
Fintech
Encrypted tokenized financial integrations.
Manufacturing
B2B tier pricing and ERP connectors.
Automotive
Year-make-model parts fitment catalog.
Engagement Models
Flexible Magento Support & SLA Plans.
Choose the support model that aligns with your operational cadence dedicated full-time specialists, flexible hourly retainers, or fixed-scope upgrades.
Team augmentation
Dedicated Team
A dedicated Magento developer squad working exclusively on your store maintenance, sprint backlog, and continuous optimizations.
- Full-time certified developers
- Scale up or down monthly
- Best for high-traffic enterprise stores
Most flexible
Hourly / Retainer Support
Pay only for the hours you need with priority SLA windows. Ideal for ongoing patch audits, troubleshooting, and ad-hoc enhancements.
- Transparent ticket-based billing
- Rapid onboarding in 24-48 hours
- Best for evolving support needs
Fixed scope
Fixed-Scope Project
Defined deliverable, timeline, and locked milestone pricing for version migrations, performance overhauls, and security hardening.
- Guaranteed milestones & fixed budget
- Comprehensive QA & staging checks
- Best for version migrations & audits
Workflow
Our Proven Magento 2 Support & Maintenance Process.
A structured, proactive lifecycle guaranteeing maximum store uptime, rapid response times, and ongoing optimization.
Discover
Information gathering & data analysis.
Plan
Planning & wireframing.
Design
Prototype & visual design.
Build
Development & implementation.
Launch
Deployment & maintenance.
Test
QA, testing & feedback.
Delivered by a collaborative full-stack team running Agile + DevOps.
Why Magento
Why choose Webkul’s Magento 2 Support and Maintenance?
Over 15 years of eCommerce leadership, certified Adobe Commerce developers, award-winning extension engineering, and proven expertise across 30+ scalable cloud technologies.
Flexible Storefronts
Build and manage multiple Magento storefronts with shared catalogs, regional pricing, and independent store configurations.
Mobile Commerce
Create responsive Magento storefronts with mobile friendly layouts, fast navigation, and smooth checkout experiences.
Flexible Integrations
Connect Magento with ERP, CRM, payment gateways, shipping providers, and third party business systems.
Automated Workflows
Automate order processing, inventory updates, customer notifications, and routine store management tasks.
Multi Store Management
Manage multiple websites, stores, currencies, and product catalogs from one centralized Magento installation.
Custom Development
Extend Magento with custom modules, tailored business logic, and integrations built for your store requirements.
Inventory Management
Track product availability across warehouses, manage stock sources, and support accurate order fulfilment.
Enterprise Scalability
Support growing catalogs, high traffic volumes, and complex business operations with scalable Magento architecture.
Reviews
What our clients say.
Trusted by enterprises, developers, and eCommerce leaders across the globe.
“Webkul is impressive. I purchased the Magento mobile solution for android and iOS. The apps are developed in a very professional way using the newest technologies, well-organized code, easy to customize from the backend. Webkul support is amazing. They do support and solve the issues in the least amount of time. I recommend for any business.”
Excellent team whom we can trust with their support and the quality of products they offer. Their developers are highly expertise in any customization of the products. Thanks and keep it up.
Sandeep C VDigital Marketing Specialist and Web Developer, Maria TradingWe’re already seeing much better velocity and better knowledge and experience than we’ve had with other developers.
Rick WaltereCommerce Development ManagerBarcodes Inc.
Clever team of Developers and Technical Support very Fast. The team is very helpful to assist in solving the problems I encountered on my e-commerce platforms. Appreciate their assistance. I Purchased more than one module in My eCommerce Projects Thanks Webkul team.
Hosam HasanCEO, AxsisnetAlways a pleasure using Webkul as a solution for Magento. Customer service is top-notch and always has the right answers to the questions.
Garry ArifManaging DirectorWise Design Lab
I bought the MangoPay payment gatway solution and the assistance service in the event of a problem and indeed the support is very competent and the problems are resolved on average within 24 to 48 hours. The development team does a marvelous job so congratulations.
Nitish PeerooCEO, SixtroneAll communication is done through a ticket system. I appreciate the regular almost daily updates of what is being worked on, and communicating changes or updates is easy through this system. Mobikul’s response timeframe is quick, and the developers accomplish tasks in a very reasonable timeframe. They also respond to questions, concerns, and bugs very quickly.
Josh ArnoldPresident, ATV EscapeFAQ
Magento Support and Maintenance FAQ
Can Magento 2 support services be customized?
Yes, Magento 2 support plans can be tailored according to your business size, traffic levels, technical complexity, and ongoing support requirements.
What maintenance tasks do you handle regularly?
Regular maintenance includes Magento updates, security patch installation, performance optimization, scheduled backups, and routine database health checks.
Are backups included in maintenance services?
Yes, maintenance services include scheduled backups to safeguard store data and ensure quick recovery in case of data loss or technical failures.
What type of Magento technical issues are covered under support?
Magento support covers checkout errors, admin issues, theme conflicts, extension problems, database errors, and server-related technical concerns.
How do I get started with support and maintenance?
You can get started by contacting the Webkul team through the website to discuss your needs and receive a customized support plan with onboarding guidance.
Start building
Need Dedicated Magento 2 Support?
Speak with our certified Adobe Commerce specialists to safeguard store uptime, boost performance, and resolve complex issues.
- Reply within 24 business hours
- Certified Magento / Adobe specialists
- NDA on request, IP stays yours
- No obligation, free consultation
