Webkul AI-Driven Product FAQ for Shopify

Webkul AI-Driven Product FAQ is a wonderful application that enables you to add FAQs for products as well as general FAQs for your store. You can add a dynamic different FAQ for each product. You can customize the color and width of the FAQ block from the backend. The FAQ will be displayed on the product description page in the jQuery accordion style.

With the help of this app, Admins can add related FAQs (Frequently Asked Questions) to the products & their shop. A FAQ is a set of tentative questions that may arise in the minds of buyers about the product. Hence FAQ increases the sales as now buyers have most of their doubts sorted in the form of FAQ pre & post-purchase of the product.

Role of AI in the Application:

We as a webkul integrated AI Artificial intelligence with product FAQs

Here we used chatgpt to auto-generate the product faq which gives a wide choice and saves the merchant time by automatically generating the product Faq’s

Video tutorial is available now.

Now you need to install the app:

After the installation, you need to buy the monthly plan available for this app. Once the payment is done for the plan, the App will be listed here:

• Add a FAQ for the product.

Here, there are two options available for you.

• Add new Faq by chatgpt:

• Add new Faq manual: If you select the manual option then you will get the below screen to add the Faq for the product.

• In this way, you can add an FAQ on any product added to your Shopify store.

How to add a general FAQ?

Admin can add General FAQ i.e. frequently asked questions about his store. This will clear his customers’ doubts and thus help him increase sales rate.

There is a very simple procedure to add a General FAQ for your store. Let’s see how to do it:

Go to your Shopify backend >> Apps Section >> Open the Product FAQ app.

This is where you’ll land:

Now, when you’ll click on the General FAQ button, you’ll have a page with previously added FAQs that you can update/edit/enable/disable.

To add a new General FAQ, click on the ‘Add New General FAQ’ button as shown in the image below:

Now, once you click on the ‘Add New General FAQ’ button, this is what you’ll have:

Enter the following details: FAQ Sequence, FAQ Title & FAQ Description.

The following FAQ will be added to the General FAQ page from where you can edit/delete/enable/disable it.

The admin can display the store FAQ on the frontend by adding navigation for his Store FAQ.

To do this:

Shopify Backend >> Online Store >> Navigation >> You can choose where you want the FAQ navigation to be i.e. Footer or Header of the page >> For the header, click on the ‘main menu’ option >> Add New Menu >> Name your navigation & as a link search for Store FAQ in pages >> Save.

Steps to display your added FAQ on frontend:

You have to follow this step only once after installation of productFAQ after that you can just simply add any FAQ without following this step.

Go to the Shopify store backend and click on the Themes tab.

After clicking on the Themes tab launchpad page will appear.

Click on the product.liquid menu and paste the code given in the next step.

Paste the following code and click on the Save button:

{{ '//code.jquery.com/ui/1.11.4/themes/smoothness/jquery-ui.css' | stylesheet_tag }}
{{ '//code.jquery.com/jquery-1.10.2.js' | script_tag }}
{{ '//code.jquery.com/ui/1.11.4/jquery-ui.js' | script_tag }}
<div id='wk_product_faq'></div>

Customer view

After setting the configuration your product description page will get displayed like this as shown below:

The general FAQs added by the admin for his store can be seen like this:

You can also get the whole process by going through the following video:

Product FAQ  Demo on youtube: http://www.youtube.com/watch?v=4gCU29lGwi0

NOTE: You can also refer the blog here http://webkul.com/blog/add-jquery-accordion-faq-shopify/ for adding accordion-style FAQ on the site.

Trial Version: we provide 03 days free trial version with this module, click here  https://apps.shopify.com/product-faq

Demo Details

Follow the below links to use the demo of Product FAQ app:

FrontEnd Demo (For General FAQ): https://product-faq.myshopify.com/pages/faqs

FrontEnd Demo (For Product FAQ): https://product-faq.myshopify.com/products/tomato

Support

If you have any issue, do write to us we will try and get your issue resolved as soon as possible.

For any kind of technical assistance, just raise a ticket at http://webkul.uvdesk.com/ and for any doubt contact us at [email protected]