Pimcore Support and Maintenance Services

Our Pimcore Support and Maintenance Services are designed to keep your Pimcore platform running smoothly. It will ensure that your business operates without any interruptions and stays efficient.

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The world’s top brands trust us

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Industry awards, recognised certifications, and strong customer ratings reflecting trusted technology and business excellence.

Enterprises & operations we’ve transformed.

Global Pimcore implementations trusted by retail conglomerates, high volume distributors, and wholesale marketplaces.

Shopify catalog synchronization with Pimcore PIM.

Marks & Spencer / SSI Group · Philippines

Specialty Retail

Shopify PIM Integration

Veppy Case study

Belgium-based refrigeration & equipment firm used Webkul’s Pimcore WooCommerce Connector to improve operations.

Jesco · Belgium

Consumer Electronics

Power Tools

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This UAE based B2B marketplace connects businesses with suppliers through a Magento 2 marketplace built for wholesale commerce.

HAL Group • UAE

B2B Marketplace

Industrial Products

Akeneo PIM for ProfiPack to streamline product data management and integration.

ProfiPack • Netherlands

E-Commerce

Packaging Materials

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An eCommerce platform offering flooring products, installation tools, floor protection equipment, and free consultations.

Lincona • Estonia

Installation Tools

Tools

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Maintenance Capabilities

End-to-End Pimcore Support & Technical Services.

Advanced catalog capabilities developed to extend, automate, and protect your enterprise Pimcore roadmap.

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AI-Powered Development

We are pioneers in an AI-first approach to software development, leveraging Large Language Models (LLMs) to build smarter and faster.

By aggressively utilizing state-of-the-art AI coding agents like GitHub Copilot, Claude, and Gemini, we automate module generation, app creation, and custom development.

Combined with our expertise in fine-tuning LLMs for specific business needs, this massively reduces your project costs and accelerates your go-to-market timeline.

Pimcore Upgrades and Migration Services

Stay ahead with our Pimcore upgrade and migration services. We manage everything to upgrade your platform smoothly. You’ll get all the latest features and improvements without any disruptions.
If you’re switching to Pimcore from another system, our migration services make sure it’s a seamless transition. We’ll keep your data safe and set up your new system for success.

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Pimcore Custom Development and Integration Services

Unlock all the great features of your platform with our Pimcore development and integration services. Our team designs custom solutions tailored to fit your business needs perfectly.
We make it simple to connect Pimcore with your existing systems and apps, creating a seamless digital setup that enhances your business operations.

Pimcore Performance Monitoring and Optimization

Improve how well your Pimcore system works with our monitoring and optimization services. We keep a close watch on your system to find where it’s slowing down or could work better.

Our team regularly checks how your system performs and uses effective methods to make it faster and more dependable. We ensure your system runs smoothly.

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Pimcore Security Management Services

Ensure your Pimcore platform stays safe with our strong security services. We regularly check for security gaps and put in place measures to protect your data.

Our team keeps up with the latest security rules to shield your platform from harm. We use encryption and access controls to secure your info and follow all rules.

Pimcore 24/7 Technical Support Services

Our 24/7 technical support makes sure your Pimcore system works smoothly day and night. Our team of specialists is always ready to help with any problems or questions you might have.

Whether it’s fixing issues, improving how it runs, or guiding you on how to use Pimcore, we’re here to help quickly and effectively.

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Hire the model that fits your build.

Bring on dedicated Pimcore developers the way your project needs — on demand, by the hour, or as a fixed-scope delivery.

Team augmentation

Dedicated Team

A dedicated Pimcore development squad that works as an extension of your team, month to month.

  • Full-time certified developers
  • Scale up or down monthly
  • Best for long-term roadmaps
Most flexible

Time & Material

Pay for the hours you use. Ideal when scope evolves or you need experts on tap.

  • Hourly, transparent billing
  • Start in days, not weeks
  • Best for evolving scope
Fixed price

Fixed-Scope Project

A defined deliverable, timeline and price — from a custom bundle to a full PIM rollout.

  • Locked scope & budget
  • Milestone-based delivery
  • Best for defined builds

Six stages, agile and DevOps in parallel.

A disciplined lifecycle with continuous feedback — so delivery stays predictable from kickoff to launch.

Discover

Information gathering & data analysis.

Plan

Planning & wireframing.

Design

Prototype & visual design.

Build

Development & implementation.

Launch

Deployment & maintenance.

Test

QA, testing & feedback.

Delivered by a collaborative full-stack team running Agile + DevOps.

Flexible Storefronts

Smoothly manage PIM, MDM, DAM, and DXP within a single unified open-source codebase.

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Automated Workflows

Trigger automated multi-stage catalog approvals, translation pipelines, and real-time inventory syndication.

Modern Headless DXP

Deploy reactive, decoupled frontends across mobile apps and web storefronts using native GraphQL endpoints.

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Global Enterprise Scale

Proven capability to manage millions of SKUs, high-resolution media assets, and multi-tenant global brand catalogs.

Reviews

What our clients say.

“Webkul delivered exceptional Pimcore development services for our multi-channel catalog. Their deep Symfony mastery and automated synchronization pipelines saved our operations hundreds of hours each month. Turnaround was days, not weeks.”
Bryan Johnson Chief Technology Officer

Their great communication and quick turnaround on complex Pimcore requirements has been most impressive across our enterprise engagements.

CNChevan NaiduHead of Digital, Lereko Digital

I have used Webkul services for over a year. Very professional and knowledgeable people who always deliver on time and go out of their way to help.

Babar NawazCEO

The custom Shopify to Pimcore connector developed by Webkul synchronized over 50,000 SKUs seamlessly with real-time inventory updates.

RFRachael Ann FernandesDigital Operations Lead

Webkul delivered our custom Pimcore module on schedule and within agreed terms. Their developers understand complex PIM logic thoroughly.

MDMarc DuboisOperations Director

Moving from our legacy PIM to Pimcore 11 seemed daunting, but Webkul executed the entire data migration with zero data loss and minimal downtime.

RARoberto AlvarezVP of Information Systems

The multi-channel connector Webkul built between Pimcore and our online sales channels synchronized 50,000 products flawlessly with real-time stock updates.

SJSarah JenkinsHead of Digital Commerce

Pimcore Support and Maintenance Services FAQ

What is included in Pimcore Support and Maintenance Services?
Our services include 24/7 technical support, performance monitoring, security management, regular updates and upgrades, backup and disaster recovery, and custom development and integration solutions tailored to your business needs.
How do you ensure the security of our Pimcore platform?
We conduct regular security audits and implement the latest security measures to protect your data. Our team stays updated on the latest security protocols and applies patches and updates to safeguard your system against potential threats.
Can you customize Pimcore to fit our specific business needs?
Yes, we offer custom development and integration services to tailor Pimcore’s functionality to meet your unique requirements. Whether it’s developing new modules or integrating with existing systems, we ensure your platform aligns with your business goals.
How do you manage Pimcore upgrades and migrations?
Our team handles all aspects of Pimcore upgrades and migrations, ensuring a seamless transition to newer versions without disrupting your operations. We preserve your data and optimize your new system for maximum performance.

Start building

Need Dedicated Pimcore Support?

Tell us what you are building. Dedicated Pimcore developers will evaluate your catalog architecture and scope your project on an hourly or dedicated basis.

  • Reply within one business day
  • NDA on request, IP stays yours
  • No obligation, free consultation