Discover how US-based barcode & RFID provider makes managing product data easier with Webkul’s Akeneo Connector for Magento.
Barcodes • United States
Electronics
Barcodes and RFID
Akeneo Support and Maintenance Services
We’re an Official Akeneo Partner providing excellent Akeneo Support and Maintenance Services to keep your system running smoothly. We keep your Akeneo system secure to help operate it at its peak performance.
The world’s top brands trust us
Recognition
Recognised by Akeneo & the eCommerce community.
Official Akeneo Community Partner, largest supplier of Akeneo marketplace extensions, and CMMI Level 3 appraised development credentials ensuring enterprise catalog reliability.
Customer success stories
Real-world results for global brands.
Enterprise Akeneo PIM deployments trusted by global manufacturers, retailers, and direct-to-consumer eCommerce brands worldwide.
This Estonia-based Decora implements a customized Akeneo setup to automate category content management and streamline SEO operations.
Decora • Estonia
Retail
Interior and Decor
Licatec streamlines product data and catalog synchronization with Webkul’s Akeneo Shopware 6 Connector for better efficiency and accuracy.
Licatec • Germany
Industrial
Lighting and Cable
This France-based company simplifies product data for eCommerce using Webkul’s Akeneo PrestaShop Connector solution.
ReLab • France
Retail
MedTech
How Belgian retailer manages high-quality product data with integrated solutions for Akeneo PIM, Odoo ERP, and Magento.
Van Loock & Co • Belgium
Electronics
Electronics & Home Appliances
What we do
Akeneo Support and Maintenance Services capabilities, end to end.
Webkul offers everything you need to keep your Akeneo platform running smoothly. We have a team of experts who can help you get the most out of Akeneo, make it work flawlessly, and reach your business goals with ease.
AI-Powered Development
We are pioneers in an AI-first approach to software development, leveraging Large Language Models (LLMs) to build smarter and faster.
By aggressively utilizing state-of-the-art AI coding agents like GitHub Copilot, Claude, and Gemini, we automate module generation, app creation, and custom development.
Combined with our expertise in fine-tuning LLMs for specific business needs, this massively reduces your project costs and accelerates your go-to-market timeline.
Akeneo Installation and Setup Service
Our Akeneo installation, setup, and Akeneo Integration Service takes care of everything for you. We manage the entire process, from installation to configuring it with your existing systems.
Our experts customize the setup to perfectly match your specific business needs. This ensures your Akeneo system is optimized, allowing you to manage your product information efficiently right from the start. You can focus on your business while we get your PIM system ready!
Akeneo System Monitoring and Maintenance Service
We make sure your Akeneo system runs smoothly all the time. That’s why we constantly check and fix your system for potential issues before they impact your operations.
On top of that, our service gives you detailed reports on how your Akeneo System is performing. This helps us fine tune it to achieve its peak performance.
We track how the system behaves, so we can address any unexpected changes quickly. This keeps your Akeneo system running reliably and consistently.
Akeneo Custom Development Service
Need to connect Akeneo to other systems? Want special workflows? Have a unique process? No problem! Our experts will work with you to create solutions that make Akeneo faster and more effective for you.
By custom Akeneo development, you’ll get a product information management system (PIM) that perfectly fits your business. This means faster product updates, improved data accuracy, and a smoother workflow for your team.
Akeneo Security Service
Keeping your data safe is our biggest concern. That’s why we regularly check your Akeneo system for potential threats and fix them before they can cause any problems.
Our team also makes sure your system has the latest updates to keep it extra secure. Our constant monitoring of new threats ensures that your Akeneo system is safe and secure.
Akeneo Performance Optimization Service
We make your Akeneo system run faster and smoother. We analyze its performance to find areas that could be improved, then customize a plan to address them specifically for your needs. This might involve tweaking different parts of the system.
We aim to get your Akeneo system to load pages quicker and make it easier for everyone to use. We make your Akeneo system perform better overall, so it helps your business run more efficiently.
Akeneo 24/7 Support Service
We’ve got your back with Akeneo support, 24/7! Need help with something? Our friendly experts are available any time of day or night to answer your questions and solve any problems you face.
Whether it’s a small issue or something more complex, we’ll get you back on track quickly to minimize any downtime.
We are always ready to help keep your system running smoothly and efficiently. You can count on us for quick solutions and expert advice whenever you need it, so your Akeneo system stays reliable and works for you.
Engagement Models
Flexible Akeneo Support & Maintenance Plans.
Choose the support model that aligns with your operational cadence dedicated full-time specialists, flexible hourly retainers, or fixed-scope upgrades.
Team augmentation
Dedicated Team
A dedicated Akeneo squad working exclusively on your store maintenance, sprint backlog, and continuous optimizations.
- Full-time certified developers
- Scale up or down monthly
- Best for high-traffic enterprise stores
Most flexible
Hourly / Retainer Support
Pay only for the hours you need with priority SLA windows. Ideal for ongoing patch audits, troubleshooting, and ad-hoc enhancements.
- Transparent ticket-based billing
- Rapid onboarding in 24-48 hours
- Best for evolving support needs
Fixed scope
Fixed-Scope Project
Defined deliverable, timeline, and locked milestone pricing for version migrations, performance overhauls, and security hardening.
- Guaranteed milestones & fixed budget
- Comprehensive QA & staging checks
- Best for version migrations & audits
Workflow
Akeneo Support and Maintenance Process.
A structured, proactive lifecycle guaranteeing maximum store uptime, rapid response times, and ongoing optimization.
Discover
Information gathering & data analysis.
Plan
Planning & wireframing.
Design
Prototype & visual design.
Build
Development & implementation.
Launch
Deployment & maintenance.
Test
QA, testing & feedback.
Delivered by a collaborative full-stack team running Agile + DevOps.
Why Next.js
Why choose us for Akeneo Support and Maintenance?
Next.js ships enterprise-grade architecture out of the box — we push every lever for performance, flexibility and control.
Expert Assistance
Our knowledgeable professionals can answer your questions, troubleshoot problems, and optimize your Akeneo system to run at its peak.
Continuous Monitoring
We regularly check your system to prevent issues and keep things running smoothly.
Improved Performance
Webkul makes your Akeneo system run faster and smoother. This means quicker loading times and a better user experience for your customers.
Regular Updates
We make sure your system gets the latest updates to keep it secure and give you access to new features.
Custom Solutions
We offer customized plans to fit your specific business needs and help your system run even more efficiently.
Enhanced Security
We take strong measures to protect your data and system from security threats.
Multi-Channel Syndication
Publish enriched products, variants, and localized content to Shopify, Magento, Amazon, and print with one click.
Largest Extension Ecosystem
Over 50 Webkul commercial connectors and Akeneo App Store modules to integrate any eCommerce engine or ERP.
Reviews
What our clients say.
“Webkul set up Akeneo on an AWS server for us, with a live and staging environment. The team communicates very well, is patient, and solves questions quickly and properly.”
Excellent service and help with our data migration. From Magento to Akeneo and from Akeneo to Shopware.
Johan MoormannDirecteur/Eigenaar- Memo ICTWe bought the Woocommerce Connector for Akeneo from Webkul and had some issues in the setup process, We contacted Webkul support and they replied and helped us out the very same day.
Great products and Great support!
Lennart BallegoijBackend Developer, EpicodeWe’re already seeing much better velocity and better knowledge and experience than we’ve had with other developers.
Rick WaltereCommerce Development ManagerBarcodes Inc.
Excellent team whom we can trust with their support and the quality of products they offer. Their developers are highly expertise in any customization of the products. Thanks and keep it up.
Sandeep C VDigital Marketing Specialist and Web Developer, Maria TradingClever team of Developers and Technical Support very Fast. The team is very helpful to assist in solving the problems I encountered on my e-commerce platforms. Appreciate their assistance. I Purchased more than one module in My eCommerce Projects Thanks Webkul team.
Hosam HasanCEO, AxsisnetAll communication is done through a ticket system. I appreciate the regular almost daily updates of what is being worked on, and communicating changes or updates is easy through this system. Mobikul’s response timeframe is quick, and the developers accomplish tasks in a very reasonable timeframe. They also respond to questions, concerns, and bugs very quickly.
Josh ArnoldPresident, ATV EscapeFAQ
Questions, answered.
What maintenance activities help prevent downtime in Akeneo?
Regular updates, security patching, performance tuning, log monitoring, backup verification, and scheduled maintenance help reduce unexpected downtime.
Why should custom extensions be reviewed after an upgrade?
Platform upgrades can affect extension compatibility, so reviewing custom extensions helps identify issues early and keeps custom functionality working correctly.
What happens if Akeneo stops syncing with connected systems?
If Akeneo stops syncing with connected systems, APIs, connectors, mappings, authentication, and logs are reviewed to identify and restore reliable data synchronization.
Is post-upgrade validation included in Akeneo maintenance?
Yes, Post-upgrade validation includes testing integrations, custom extensions, workflows, imports, exports, and user access to verify stable platform operation.
What technical issues are covered under Akeneo maintenance services?
Webkul is an Akeneo maintenance covers API failures, integration issues, import and export errors, slow performance, indexing problems, workflow errors, and extension issues.
What checks are performed after applying Akeneo security patches?
Functional testing, dependency verification, integration checks, permission reviews, and system monitoring are performed to confirm updates work as expected.
Start building
Ready to centralize and scale your product catalog?
Tell us what you are building. Dedicated Akeneo developers will evaluate your catalog architecture, scope your integration roadmap, and deliver enterprise PIM excellence.
- Reply within one business day
- NDA on request, IP stays yours
- No obligation, free consultation
