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    Complete Guide To Odoo POS Forced Questions

    Updated 29 July 2021


    In order to make things easier for the customer while placing the order at POS, it is important to know the choices of the customer. For instance-  If a customer places an order for a Pizza, then the counter boy may ask him “Sir, would you like to have extra cheese with the pizza” wherein the customer will reply according to his taste and preferences. Odoo POS Forced Questions is the right way to let your customers add the “extra stuff” in the basic product.

    Examining this situation, introducing you to our module Odoo POS Forced Questions which is used to ask multiple forced questions about the choice of customers like extra cheese,  veg or non-veg, double or single toppings, etc before adding the product in POS. Consequently, the implementation of Odoo POS Forced Question will tell you about the different tastes and preferences of multiple customers.


    1. In Odoo POS Forced Question module, you can modify the answers even after adding the product to the cart
    2. Seller has the authority to change the question from the backend.
    3. The answer will be printed on the receipt (POS BOX and POS TICKET)
    4. The selected answer for the product will also save in backend.


    1. Once you have purchased the module from our Webkul store, you will receive a link to download the zip file of the module.
    2. Extract the file on your system after the download finishes. You will be able to see a folder named- ‘pos_forced_question’.
    3. Copy and paste this folder inside your Odoo Add-Ons path.
    4. Now, open the Odoo and click on the Settings menu. Here, click on Activate the Developer Mode. You can activate the developer mode by typing ‘debug’ after ‘web?’ in the URL as well.
    5. Now, open the Apps menu and click on ‘Update Modules List’.
    6. In the search bar, remove all the filters and search ‘pos_forced_question‘.
    7. You will be able to see the module in the search result. Click on ‘Install’ to install it.



    1. Log in to your Odoo database, and navigate to the Point Of Sale.
    Login to Odoo database to test the POS Forced Question functioanlity.

    2. Now, go to configuration, here under the ‘Forced Questions” there are two options:

    (i). Questions

    (ii). Question Groups

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    Go to Forced Questions under the configuration.

    3. Here, you can see the list of question groups. Moreover, to create a new question group click on create.

    Create the Forced question groups.

    4. Firstly, add the name of the Question Group, in the ‘Add A Line’ you can add multiple questions under this question group. 

    Configure the forced questions group & add questions.

    5. Here is the list of all the questions list. You can create new questions by clicking the ‘Create’.

    Create questions and see the list of forced questions.

    6. Add question name and associated question group. You can associate a question to multiple question groups.

    Name the question, & associate it with any question group.

    7. Now, you can launch the POS session.

    Start the POS session to test the POS Forced Questions module's functioanlity on frontend.


    8. When you will click the “Product” and it will ask your food choice like vegetarian or non-vegetarian etc.

    Questions view on POS.

    9. Click on the next option to choose the “Dressings”  and select the option according to your customer’s taste and preference.

    Next forced question associated to this product.

    10. Again click on the third option to “Stuff” and choose one of the options according to your customer’s preference from the forced question window.

    Select any question to order.

    11. Now jumping on to the next product, Click on “Cold Drinks” and the forced question window will display then choose options according to the customer’s likings.

    Added a forced question to the order.

    12. Any modifications can be done in the answers even after submitting the choice. When you click on the “i” icon, a window of forced questions will appear again which allows you to do necessary modifications in your orderline.

    View added forced question by clicking on 'i' icon.

    13. Receipt view with the forced questions.

    Forced questions on POS receipt.


    14. If you want to create Question Groups from the backend, follow the path > Forced Questions>Question Groups>Create.

    The selected question group will appear on the product form(refer to the below screenshot).

    Forced question available in a product.

    15. All the selected answers are saved in the backend under “Extra Comments” subheading.

    Order questions in back-end.

    Also Read The User Guides For The Other Modules

    Odoo POS Order Customization

    Odoo POS Stock


    Was this guide helpful? Please share your feedback in the comments below.

    If you have any issues/queries regarding the module please raise a ticket at

    For any doubt contact us at [email protected].

    Thanks for reading!!

    Current Product Version - 1.0.2

    Supported Framework Version - Odoo V14, V13, V12, V11 & V10

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