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Odoo POS Refund Via Voucher

Introduction

Well! What is merchandising? Merchandising means buying and selling of products and services. In today’s global environment, lots of transactions are taking place. As an example- A customer went to a store and purchased a product say “Mobile Phone”, after some time he came back and returned the product “Mobile phone”. Now, in this scenario, either seller will repay back the amount to the customer in form of cash or he can create a refund coupon for the customer so that he can use that refunded coupon/voucher in future. Sometimes, repaying back the customer in cash can be a problematic task.

Webkul is offering an easy module “Odoo POS Refund Via voucher/ Odoo POS refund via Coupon” which allows you to create a voucher for the customer as a refund. This will not only help in customer retention but also it will maintain a mutual understanding between customer and seller.

Note-This module is also compatible with Odoo POS Order Return and it is dependent on Odoo POS Coupons and Vouchers”

Features

  • This module allows the seller to create a voucher for the customer as a refund.
  •  The seller can also modify the value of the voucher easily and the customer can pay the remaining amount.
  •  No complex configuration required.
  •  This module is also compatible with POS Order Return.

Workflow

Let’s have a quick peek into the functionality of the module.

Configuration

The initial step is to configure the module. Configure the setting by following the path Website>Settings>Coupons under Order Refund Heading, select the option ” Refund Via Voucher”.

POS View

As an example- A customer has placed an order of Rs 360, now he returned the goods and his amount 360 rs have to be refunded. Seller has two options either to repay back the amount to the customer in cash or to create a refund voucher for him. In this scenario, we will repay the amount back to the customer via refund voucher.

For this simply click on the “Refund Via Vouchers” button to create a voucher for a particular refund.

As soon as seller will click on “Refund via Vouchers” option, the amount will become zero. (Refer the screenshot below)

A pop up will arise asking you the voucher amount, enter the voucher amount to create the refund coupon.

Backend View

To see the voucher created for the particular refund generated, follow the path Point of sale>All coupons.

 

Final Note

Odoo POS Refund via Vouchers is a helpful module which allows creating refund voucher instead of returning the amount in cash. This is an easy way for the seller to repay back the amount via vouchers and coupons. Moreover, it can contribute towards building customer loyalty.

This was the whole description of the blog. Your feedback and suggestions are valuable to us, so please do not forget to share your feedback and suggestions in the comment box provided below. TO study more about POS modules, click here https://store.webkul.com/Odoo/POS-Point-of-Sale.html

Need Help?

Was this guide helpful? Please share your feedback in the comments below.

If you have any issues/queries regarding the module please raise a ticket at
https://webkul.uvdesk.com/en/customer/create-ticket/

For any doubt contact us at support@webkul.com.

Thanks for reading!!

 

Current Product Version - 1.0.2

Supported Framework Version - Odoo V11

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