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    Complete User Guide to Odoo Multi-Vendor Mobile App

    Introduction

    Running an E-commerce marketplace is always a challenging task and reaching the customers is one of the biggest. Recognizing the various customer touch points and optimizing them allows you to reach a wider audience.

    Today, in 2019 the mobile phone has become one of the primary touch points for businesses. It’s convenient, fast, and fits in the palm of the customers.

    So, bring the customers to your Odoo Marketplace through their mobile phones with Odoo Multi-Vendor Mobile App. The app is designed to render the perfect shopping experience to the customers.

    The customers can see the marketplace sellers, their shops and shop ratings, and customer reviews of the products. The customers can add the products to the cart and proceed to the checkout in quick simple steps. Moreover, they can edit their account information, addresses, and check their orders.

    In addition, the sellers can view their shop profile, orders status, and products approval requests status on the go.

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    Check a brief overview of the Android mobile app –

    Features

    Below is a concise list of the Mobile App’s features. To learn about these features in detail, you can Visit Our Store Page:

    • Designed For Both Android And IOS.
    • The customers can browse the App or directly type in the search box to find a product.
    • It also supports voice search.
    • It also displays the products with their individual sellers on the Seller Profile Page.
    • Real-time synchronization with the Odoo marketplace backend so any changes made to the products, orders, etc at the Odoo backend will reflect in the mobile app in real time.
    • Multi-Language Support with RTL script support.
    • The Odoo admin can enable various notifications alerts for the customers.
    • The seller can overview their marketplace dashboard in the mobile app.
    • The sellers can see the status of various products and orders placed in their account.
    • The interested sellers can also fill the registration form in the App to sell on the Odoo marketplace.
    • The sellers can also contact the Odoo Admin through ‘Ask to Admin’ form in the App.

    Workflow

    Configuration Settings For Admin

    Once you have installed Odoo Multi-Vendor Marketplace module in Odoo, go to Mobikul >> Settings.

    Mobikul marketplace app settings in Odoo 1

    Here, under Other Addons, tick on the checkbox next to Odoo multi-vendor Marketplace to enable marketplace feature on Odoo multi-vendor mobile App.

    To view the customers’ orders placed on the mobile app, click on orders.

    Mobikul marketplace order in Odoo

    You can also manage Mobikul marketplace products. Click on the products. Now open any product. If the product belongs to any seller, The informative message shows up on the product form.

    Mobikul marketplace products in Odoo

    Now, click on the seller dashboard to manage the sellers. Here you can approve or reject the sellers’ request for registering products and profiles on the marketplace.

    Approve or Disapprove seller

    Seller Dashboard in the Odoo backend

    The seller needs to login to the Odoo using his/her credentials. Once logged in, they need to go to the seller dashboard.

    Here, they can see their profile by clicking on ‘My Profile’.

    Odoo marketplace seller dashboard in Odoo 1

    My Profile shows the various details to the seller such as personal information, shop and payment settings., etc.

    The seller can also manage the orders placed on the Odoo marketplace, both through app and website by clicking on orders.

    Odoo marketplace seller dashboard in Odoo 2

    The products section lets the seller create new marketplace products. They can also check the list of approved and non-approved products requests.

    Mobikul marketplace order in Odoo

    Seller’s View Of the Odoo multi-Vendor Mobile App

    Log in to the Mobikul Multi-vendor Mobile App, Click on the profile icon. Here you can see various options to navigate the app.

    Seller account in Multi vendor mobile App 1

    Dashboard

    The seller can see the information at a glance such as; the name on the account and the registered email address, billing address, and shipping address.

    Seller account in Multi vendor mobile App 2

    The seller can also add a new address or edit the currently saved address.

    Account Info.

    The account info. tab allows the seller to manage the account. The seller can change the name on the account and the login password.

    Seller account in Multi vendor mobile App 3

    If the GDPR module is enabled, the seller can also download the information provided to the company.

    Address Book

    The address shows the saved address, both- billing and shipping. The seller can also add new address.

    manage seller addresses in mobile app

    Seller Dashboard

    The seller Dashboard shows the status of Odoo marketplace orders and products to the respective seller.

    seller dashboard in multi vendor mobikul app 1

    The seller can see the newly place orders by clicking on new.

    seller dashboard in multi vendor mobikul app 2

    The orders which are approved and shipped can also be seen in the seller dashboard.

    Similarly, the product approval requests also show up in the seller dashboard.

    seller dashboard in multi vendor mobikul app 3

    The status of products- pending, approved and rejected are available in the app. The seller can click on the particular status to see the respective product list.

    seller dashboard in multi vendor mobikul app 4

    Seller Profile

    The seller can view his/her profile view in the app.

    seller profile in multi vendor mobikul app 1

    The seller can see the products currently on the Odoo marketplace.

    The Ratings and Reviews show the customers’ review and ratings provided to the seller.

    seller dashboard in multi vendor mobikul app 2
    seller dashboard in multi vendor mobikul app 4

    The store return and shipping policies are also visible in the seller profile.

    All Orders

    The seller can see all the orders placed on his shop in the Odoo marketplace.

    seller dashboard in multi vendor mobikul app 5

    Ask Admin

    Ask admin section allows the seller to send any query, suggestions or discuss and grievances with the admin through chat.

    ask admin in multi vendor mobikul app

    Customer’s view Of the Odoo multi-Vendor Mobile App

    The customers can log in/signup to the Odoo account. Once logged in click on the profile icon.

    customer view 1

    Dashboard

    The dashboard shows information such as the name on the account, the registered email address, billing address, shipping address, etc.

    customer dashboard

    Account Info.

    The customers can change the name on the account and password. They can also initiate an email verification process.

    Address Book

    It shows the saved shipping and billing addresses. The customer can also add new addresses.

    customer address book

    Languages

    The customers can change the language of the mobile app interface by selecting from the given options.

    mobile app languages

    Marketplace

    The Marketplace tab in the profile takes the customer to the Odoo marketplace. The customer can see the sellers list. The product preview and ratings are also visible for each seller.

    marketplace view of mobikul multi vendor mobile app 1

    Click on any seller to open the seller shop. The customers can browse the seller’s products. They can select the desired product and add it to the cart.

    marketplace view of mobikul multi vendor mobile app 2
    marketplace view of mobikul multi vendor mobile app 3

    By clicking on the ratings and review tab shows the reviews and ratings given to the seller by other customers. The customer can also add his/her feedback.

    seller ratings page

    The return policy and shipping policy tabs show the seller shop policies to the customers.

    Check the User Guides of Other Odoo Mobile Apps

    Odoo Mobile App for Android & iOS

    Odoo Mobikul Delivery Boy App

    NEED HELP?

    Was this guide helpful? Please share your feedback in the comments below.

    If you have any issues/queries regarding Odoo Multi-Vendor Mobile App module then please raise a ticket at
    https://webkul.uvdesk.com/en/customer/create-ticket/

    For any doubt contact us at [email protected].

    Thanks for reading!!

    Current Product Version - 1.0

    Supported Framework Version - Odoo 10 & 11

    . . .
    Discuss on Helpdesk

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    2 comments

  • Josephine
    Is it only for Seller ?
    • Megha Joshi (Moderator)
      Hello Josephine,

      As per your query, I would like to inform you that this app is for both customers and sellers, that means the customers can view the sellers and individual products in the mobile App and the also seller can view their marketplace dashboard like products, orders in the App.
      For further query or doubt kindly drop us a mail at- [email protected]

      Regards,
      Webkul

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