Reading list Switch to dark mode

    Magento 2 Multi Vendor Marketplace GDPR

    Updated 17 October 2023

    GDPR (General Data Protection Regulation) is the latest EU (European Union) guidelines or regulation that provide control to users over their personal information or data. GDPR acts as a very crucial role in the eCommerce industry.

    Multi-Vendor Marketplace GDPR for Magento 2 (Adobe Commerce) module follows all the latest EU (European Union) regulations and guidelines for user data protection.

    Moreover, there are many options available for viewing, accessing, erasing, or updating the seller’s private data.

    Further, this extension allows the customers/seller to send requests for update/delete their personal data/account.

    Also, the admin can update the status of the customer’s request as pending/processing/ complete/ decline.

    Searching for an experienced
    Magento 2 Company ?
    Find out More

    Note: This module is an add-on to the Magento 2 Marketplace Module. To use this module you must have installed Webkul Magento 2 Multi Vendor first.

    Watch the below video tutorial to understand the extension workflow :



    •  Seller/Customer can request for data update or delete.
    • On seller/customer data request the admin will receive mail too.
    • Seller/Customer can access his data immediately in PDF or HTML.
    • Seller/Customer can view all his data related to the account, address, product, order, and transaction details.
    • The admin can enable seller data consent on the seller registration and account edit page.
    • The admin can enable cookie notice on all the pages on the website.
    • Admin can change the design of the cookie notice by simply creating a new static block and setting the identifier in the module config.
    • The admin can see all the seller data update and delete requests in the grid.
    • The admin can easily update the status of each request to pending, processing, complete or decline.
    • On each status update, the seller will receive a mail.
    • The admin can change the email templates too from the configuration.


    Customers will get a zip folder and they have to extract the contents of this zip folder on their system. The extracted folder has an src folder, inside the src folder you have the app folder.

    You need to transfer this app folder into the Magento 2 root directory on the server as shown below.


    After the successful installation, you have to run these commands in the Magento 2 root directory.

    First Command –

    composer require mpdf/mpdf

    Second command-

    php bin/magento setup:upgrade

    Third Command –

    php bin/magento setup:di:compile

    Fourth Command –

    php bin/magento setup:static-content:deploy

    After running the commands, you have to flush the cache from the Magento 2 (Adobe Commerce) admin panel by navigating through->System->Cache management as shown below.

    Thus, the installation of the module completes in this way.

    Multilingual Support

    For multilingual support, the admin will navigate through Store->Configuration->General ->Locale Options and select the locale as German (the language into which the admin want to translate his store content).

    Configuration For Multilingual Support

    Thus, in this way, the admin can translate the language of their store.

    Module Translation

    If a user wants to translate their module from English to German. Then they need to follow the path app/code/Webkul/MpGDPR/i18n in their unzipped Magento2_marketplace_gdpr folder and will get a CSV file with the name “en_US.csv”.

    Now they will rename that CSV as “de_DE.csv” and translate all right side content after the comma in the German language. After editing the CSV, save it.

    And then upload it to the path app/code/Webkul/MpGDPR/i18n where they have installed Magento 2 on the server. The module will get translated into the German Language. It supports both RTL and LTR languages.


    Thus, the admin can translate the module into their desired language.

    Admin Configuration

    After the installation of Multi-Vendor Marketplace GDPR for Magento 2 (Adobe Commerce), you will find the configuration settings panel by navigating through Stores->Configuration->Webkul>Marketplace GDPR Settings per the snapshot below:


    General Settings 

    Here, the admin can enable/disable the Marketplace GDPR module by choosing “Yes” or “No”.

    Customer Agreement Settings

    Enabled Customer Data Agreement –

    The admin can set “Yes” to display the Customer Data Agreement on the customer/seller registration page and edit the account page.

    Agreement Checkbox Label –

    The admin can set text which will be displayed below the customer/seller registration page as a link with the checkbox. When the users accept the agreement after that they can proceed further.


    Agreement Content –

    The admin can set all customer data agreement content which will be displayed on the popup page after clicking the Agreement link in the above snapshot.webkul-magento2-GDPR-customer-agreement-content

    Cookie Message Settings

    Enabled Cookie Notice –

    Here, the admin can set “Yes” to display cookie static block on the front end else “No”.

    Cookie Block Display Position –

    Here, the admin can set the position of Cookie Block as Bottom Left or Bottom Right. When customers/sellers accept this cookie notice it will not display for one day.


    Cookie Static Block Identifier –

    Here, the admin has to enter the Static block Identifier code to display that static block on the frontend.

    When you install the module, automatically a default static block will be created. The admin can create other new Static Blocks or can edit the default static block.

    For this, follow this path Content> Block then click on the select option in the Action column and you can edit or delete the Default Static block as below snapshot.

    Here, the admin can also create a new static block by clicking on the Add New Block button.


    If you want to edit the Default static block. First, click on the select option in the Action column then click on the edit option.


    Email Template Settings

    Here, the admin can set an email template for data update request, data delete request, request status update, and request status delete.

    GDPR Data Request of Users

    If the admin wants to see GDPR request details of customers then follow this path Customer>GDPR Data Requests.


    And if the admin wants to see GDPR request details of sellers then follow this path Marketplace Management >GDPR> GDPR Data Requests.


    Here, the admin can see ID, Request Type, Request Status, Updated Date, Created Date, Request Message, and Customer/seller Email as per the above snapshots.

    Request Type – Customer/seller can request for data update and account delete.

    Request Status – The admin can change the status of the request. First, mark the checkbox of the request then click on Action and then, click on Update Status, they will get four types of statuses –

    • Pending -Customer/seller sends a request the status will be pending.
    • Processing – Processing means is to notify the customer/seller that your request is received and we are working on that.
    • Complete – Complete means the user’s request is done as per their requirement.
    • Decline – Decline means the admin can simply reject the request.

    User End

    From the seller panel, the seller can send the request to update/ delete the account information. And the seller can also access their Data.

    For this, the seller will have to click on the Data Request option under the seller panel as per the below screenshot –


    From the customer panel, the customer can access account information. The customer can also send the request to update/ delete the account information.

    For this, the customer will have to click on the Data Request option under the customer panel as per the below screenshot –


    Request Data Access-

    Here, the customer/seller can access their data in pdf and HTML format as per the below screenshot-


    Here, the customer/seller can access –

    Account information – First Name, Last Name, Email, Gender, etc.

    Address information – City, Region, Postcode, State, Country, etc.

    Order information – Order Id, Price, Billing address, Shipping Address, Payment Details, etc.

    And additional information.

    Request Data Update

    The Seller/Customer can send the request to update the data/information. For this, the seller/customer has to write the information which wants to update and then submit the request.

    Request Data Delete

    Here, the Seller/Customer can send the request to delete the complete account. For this, the seller/customer has to write the reason why you want to delete the account and then submit the request.

    Request List

    Here, Seller/Customer able to see Request ID, Request Description, Request Status, Request Type, Created Date, and Updated date.


    Thus, that is all for the Magento 2 Marketplace GDPR module still have any issues feel free to add a ticket at our HelpDesk System and let us know your views to make the module better.

    Check out the Adobe Commerce Cloud Development services of Webkul. You may also browse other Magento 2 marketplace addons and our quality Adobe Commerce extensions.

    Current Product Version - 5.0.1

    Supported Framework Version - Magento 2.0.x, 2.1.x, 2.2.x,2.3.x, 2.4.x

    . . .

    Leave a Comment

    Your email address will not be published. Required fields are marked*

    Be the first to comment.

    Back to Top

    Message Sent!

    If you have more details or questions, you can reply to the received confirmation email.

    Back to Home

    Table of Content