CS-Cart Product Review Request
CS-Cart Product Review Request :This magnificent extension allows user to send reminder to customers in form of invitation to make a review of the items purchased after a period based on the order status selected.
Note: Before installing the add-on, extract the downloaded package.
- Install the License Manager add-on first.
- Then install the required add-on.
- Follow the license activation steps to generate your license key.
Features
- Indeed automatic review request mail can be send to the customers based on the selection of time duration and status of order at admin end.
- Comments and review add on should be install and active.
- In addition extension supports the default CS-Cart RMA system.
- The admin can set order status based on which review request will generate.
- The option to send and resend requests manually to an individual customer is provided.
- Also Option of email template is provided.
- Generate the review request mail based on order or individual products of that specific order.
- Immediate review request mail can be generated at admin end.
- Moreover Well integrated with CS-Cart Multivendor.
Video Tutorial
Install And Active Add-on
To install the CS-Cart Razorpay Magic Checkout Add-on, first download the add-on package. After installing add-on, you’ll get one zip file, one install.txt file, and a relevant User Guide manual doc
Navigate to Add-ons → Manage Add-ons from the CS-Cart administration panel and click on Manual Installation.
Upload the add-on ZIP file and click Upload & Install to begin the installation process.
Click on “manage” to configure the “Product Review Request” addon
- Fill in the parameters listed below.
- Enter the time interval after which the review request email should be generated.
- Select the order status that will trigger the review request.
- Enable the Replace and Refund actions (if required) and choose their respective statuses.
- Configure the review request email content in the Template field.
- Select the email format type, either Order-based or Product-based for the products included in the order.
- Admin can set a password for the CRON, password will be used in creating the CRON url.
- Finally, enter a test email address to preview and verify the email layout (if required).
Admin end
After a customer places an order, navigate to the Orders page and update the order status to the one configured for review requests.
Once the order status matches the configured value, the review request email will be sent to the customer after the specified time interval set in the add-on configuration.
Note:
- Review request emails are sent when the configured Cron job is executed.
- The admin can copy the Cron URL directly from the add-on configuration.
Go to “orders” and click on “review request” to view the logs of review requests as shown below
View of review request mail at user end as shown below in the snapshot.
To resend the mail manually, Please view the snapshot below.
To send a review request email without waiting for the configured time interval, the admin can manually trigger it from the Orders page.
Simply open the desired order and select the Request to Review option to send the review request email immediately.
Flow If RMA Is Enable At Admin End
Configure the following RMA settings from the Configuration tab:
- Select Complete as the order status to trigger RMA review requests.
- Set the time interval after which the RMA review request should be generated.
- Enable the Replace and Refund actions, if required.
- Select the corresponding RMA statuses for Replace and Refund requests.
Note: The RMA add-on must be installed and enabled to use the RMA-related features of this add-on.
Change the status of order as “complete” as shown below in snapshot.
- When the Return Request status matches the configured RMA status for review requests, a review request email is automatically generated for the product.
- If the Return Request status does not match the configured RMA status, no review request email is sent for that product
Go to “orders” and click on “review request” to view the logs of review requests as shown below.
Support
If you have any questions, suggestions, or customization requests, feel free to contact us at [email protected] or submit a ticket at webkul.uvdesk.com.
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Current Product Version - 1.6
Supported Framework Version - 4.20
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