CS-Cart Product Review Request

• Indeed automatic review request mail can be send to the customers based on the selection of time duration and status of order at admin end.
• Comments and review add on should be install and active.
• In addition extension supports the default CS-Cart RMA system.
• The admin can set order status based on which review request will generate.
• The option to send and resend requests manually to an individual customer is provided.
• Also Option of email template is provided.
• Generate the review request mail based on order or individual products of that specific order.
• Immediate review request mail can be generated at admin end.
• Moreover Well integrated with CS-Cart Multivendor.

Firstly Go to manage add-on, click on “+” to upload and install the zip file. Now on “local” to upload the zip file as shown below in snapshot.

Click on “manage” to configure the “Product Review Request” addon

  fill the parameters listed below
• Firstly Put time interval after which the review request is generated.
• Select the status of order .
• Enable Replace and Refund action(if required) and select the status .
• Set the review request mail text in template field. 
• Also  the mail format type based on order or products of that specific order.
• Finally Set test mail id to check the layout of mail(if required).

Once the order is generated by user, go to order list page change the status of order as per the configuration of order status of review request to send mail to the customer. Moreover request mail will be send after the specified duration configured for review request.

go to “orders” and click on “review request” to view the logs of review requests as shown below

View of review request mail at user end as shown below in the snapshot.

To resend the mail manually please view the snapshot below.

To send the review request mail without following the parameter of time frame then admin need to go to order list page. Click on desired order and select the option of “request to review”.

At configuration tab the following parameters need to be set for RMA which are as follows
• Firstly the status of order must be “complete”.
• Set the time frame based on RMA settings.
• Enable the Replace and Refund item action.
• Finally Set the status of RMA for replace and refund.

Change the status of order as “complete” as shown below in snapshot.

• While the status of Return request match the RMA status configured for review request then a review request mail is generated for the product.
• If status of Return request does not match the status of RMA configured for review request then no review request mail is generated for the specific product.

Go to “orders” and click on “review request” to view the logs of review requests as shown below.

View of review request mail at user end.

That’s all for CS-Cart Product Review Request, still have any issue feel free to add a ticket and let us know your views to make the product better http://webkul.com/ticket/index.php.

Besides this you can explore our cs-cart Development Services and Quality cs-cart add-ons.