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CS-Cart Product Review Request

Updated 10 October 2023

CS-Cart Product Review Request :This magnificent extension allows user to send reminder to customers in form of invitation to make a review of the items purchased after a period based on the order status selected.

CS-Cart Product Review Request Features

  • Indeed automatic review request mail can be send to the customers based on the selection of time duration and status of order at admin end.
  • Comments and review add on should be install and active.
  • In addition extension supports the default CS-Cart RMA system.
  • The admin can set order status based on which review request will generate.
  • The option to send and resend requests manually to an individual customer is provided.
  • Also Option of email template is provided.
  • Generate the review request mail based on order or individual products of that specific order.
  • Immediate review request mail can be generated at admin end.
  • Moreover Well integrated with CS-Cart Multivendor.

Video Tutorial

CS-Cart Product Review Request

When you’ll download the CS-Cart Product Review Request you get one zip files, unzip and use it. Also after unzip you will get the install.txt file. Read it carefully and follow it. Moreover Contact us http://webkul.com/ticket if you have any trouble in downloading the module.

Install And Active Add-on

Firstly Go to manage add-on, click on “+” to upload and install the zip file. Now on “local” to upload the zip file as shown below in snapshot.
install

install

Click on “manage” to configure the “Product Review Request” addon
manage

  fill the parameters listed below
• Firstly Put time interval after which the review request is generated.
• Select the status of order .
• Enable Replace and Refund action(if required) and select the status .
• Set the review request mail text in template field. 
• Also  the mail format type based on order or products of that specific order.
• Finally Set test mail id to check the layout of mail(if required).
configuration

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** NOTE** RMA addon should be active to use the RMA related functionality of this add on.

Admin end

Once the order is generated by user, go to order list page change the status of order as per the configuration of order status of review request to send mail to the customer. Moreover request mail will be send after the specified duration configured for review request.
order
go to “orders” and click on “review request” to view the logs of review requests as shown below
9
View of review request mail at user end as shown below in the snapshot.
review request mail
To resend the mail manually please view the snapshot below.
resend the mail
To send the review request mail without following the parameter of time frame then admin need to go to order list page. Click on desired order and select the option of “request to review”.
review request mail

Flow If RMA Is Enable At Admin End

At configuration tab the following parameters need to be set for RMA which are as follows
• Firstly the status of order must be “complete”.
• Set the time frame based on RMA settings.
• Enable the Replace and Refund item action.
• Finally Set the status of RMA for replace and refund.

 Importantly : RMA addon should be active to use the RMA related functionality of this addon.

RMA
Change the status of order as “complete” as shown below in snapshot.
status of order
• While the status of Return request match the RMA status configured for review request then a review request mail is generated for the product.
• If status of Return request does not match the status of RMA configured for review request then no review request mail is generated for the specific product.
RMA
Go to “orders” and click on “review request” to view the logs of review requests as shown below.
RMA
View of review request mail at user end.
Mail

Support

That’s all for CS-Cart Product Review Request, still have any issue feel free to add a ticket and let us know your views to make the product better http://webkul.com/ticket/index.php.

Besides this you can explore our cs-cart Development Services and Quality cs-cart add-ons.

Current Product Version - 1.3

Supported Framework Version - 4.13.x, 4.14.x, 4.15.x

Blog Version - 4.13.x, 4.14.x, 4.15.x
  • Version 4.7.x, 4.8.x, 4.9.x
  • Version 4.13.x, 4.14.x, 4.15.x
. . .

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