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CS-Cart Order Cancellation

CS-Cart Order Cancellation This magnificent extension gives customers privilege of cancelling their orders. The eligibility of order cancellation is based on product, price of order, time period and status of order. Here Admin just needs to assign simple conditions based on these scenarios to avail this feature to his/her customers.

CS-Cart Order Cancellation Features

  • Well integrated with CS-Cart Multivendor.
  • The functionality to create conditions for order cancellation is provided to admin.
  • The conditions of cancellation is based on four conditions. Firstly on order price where admin need to set a minimum amount for order to be cancelled.
  • The next condition that has been given for cancellation is the time duration which is customisable upto day, hour and minutes of order.
  • The third most condition that has been provided is according to the status of order.
  • The last condition is on basis on products.
  • Easy to configure and handle at admin end.

CS-Cart Order Cancellation

After downloading the CS-Cart Order Cancellation, you’ll get one zip
file, unzip and use it.After unzip you will get pdf file, read it carefully and follow it.Go to manage add-ons page. Browse and select the zip file, upload and install.


    After uploading the zip file, click on “Manage” to configure the add-on as shown below in the snapshot.

    • Here admin can set conditions for cancellation of orders based
    • time frame
    • minimum amount to avail the order cancellation at user’s end
    • add products for which cancellation of order will be restricted.
    • select the status of order for which admin does not want to show cancel button option for customers.


    Click on “Order” to view the list of orders as shown in snapshot.

    Click on “Order ID” to view the “Cancel Order” option.

    Click on “Cancel Order” for cancellation of order as shown below in snapshot.

    Once order is cancelled, the status of the order will be displayed as “Cancelled”. To view the invoice click on “Print invoice” as shown below in snapshot.

    The view of invoice where status of order is displayed as “cancelled”.


That’s all for the CS-Cart Order Cancellation , still have any issue feel free to add a ticket and let us know your views to make the product better

Current Product Version - 1.2

Supported Framework Version - 4.7.x, 4.8.x, 4.9.x

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Comment (1)

Add Your Comment

  • rawich_k
    Hi Webkul team,

    I’m interesting in this addon. But I would like to know that how this addon handle the refund in case of customer paid but goods is not shipping. Do you have any idea or susggestion?

    Thank you.

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