Empowering Efficient Purchasing of Grellor.com with Webkul services

Grellor.com was created in 1915, and the management of the family business was taken over in 2020 by the 4th generation. Management is led by Sébastien Laurent and Amaury Grelly, supported by a team of 15 employees. Grellor & Cie SA deals in cleaning products and articles for individuals and businesses.

It is a leading online marketplace for quality products, embarked on a journey to enhance its customer experience and streamline its purchasing process. With a vision to provide unparalleled convenience to its users. Grellor.com integrated Webkul’s PrestaShop Add Sub-User Account for Buying module into its platform. This module allowed customers to add multiple sub-users under one parent customer account, revolutionizing the way purchases made on the platform.

Module Features

• Parent-Subuser Relationship: Allows customers to register as parent users or sub-users in the store.
• Cart Assignment: Enables sub-users to create a cart and assign it to the parent user for order placement.
• Customization Scope: Required modifications to the standard flow of the module for enhanced functionality.

Customization

• Address Selection:
• Customized the standard flow to allow sub-users to select the delivery address before assigning the cart to the parent user. This ensured that the parent user placed the order at the same address selected by the sub-user, enhancing flexibility and convenience in the ordering process.
• Enhanced Order Visibility:
• Added a new section to the sub-user order listing page, providing sub-users with the ability to check the details of the orders placed by the parent user.

Impact

• Enhanced User Experience:
• The customization resulted in a more user-friendly and intuitive purchasing process, improving overall customer satisfaction.
• Increased Efficiency:
• By allowing sub-users to select the delivery address before assigning a cart. The process of placing orders was streamlined, saving time and effort for both sub-users and parent users.
• Improved Transparency:
• The new section in the sub-user order listing page improved visibility and transparency, enabling sub-users to track and verify the details of orders placed by the parent user.

Conclusion

The successful customization of the module provided the e-commerce platform with an enhanced and tailored purchasing process. Leading to improved user experience, increased efficiency, and greater transparency in the ordering system. The implementation of these customizations contributed to the platform’s success and its ability to cater to the diverse needs of its customer base.