E-commerce Business Analyst/Developer

Developing effective working relationships with customers and respond promptly to their needs majorly in e-commerce domain. Understanding of E-commerce will be advantageous.

Experience Openings CTCInterview Process

Written Test Face to Face Technical Round HR round

E-commerce Business Analyst/Developer

Developing effective working relationships with customers and respond promptly to their needs majorly in e-commerce domain. Understanding of E-commerce will be advantageous.

Experience	01 - 02 Years
Openings	10
CTC	2.5 LPA-4.5 LPA
Interview Process	Written Test, Face to Face Technical Round, HR round

At Webkul, Business Analysts/Developers are provided exposure to understand several software/applications and all their functionalities. They are the representative of Webkul's technical products. Responsible for handling pre-sales as well as post-sales queries via various mediums such as calls/emails/skype/helpdesk/social networking sites.

Assigns technical queries of clients to concern technical departments. Performing market research of the products. Also, attending international and national seminars for promoting products with the presentation.

What is the role of an E-Commerce Business Analyst/Developer?

To understand Webkul’s software & applications and provide personalized explanations of the software to clients.
To Develop user guides for a better understanding of clients.
To Collaborate with the development team and deliver the client's project/customization.
To be a query solver by resolving pre and post-sale queries of clients.
To act as a communication channel by attending clients via email, phone & our helpdesk system.
To Collaborate with the development team and deliver the client's project/customization.
To gather requirements and documentation with the wireframe.
To ensure the satisfaction of the client and maintain the relationship.
To Provide inputs for the existing or new modules.
To write a Technical blog for the solutions