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    Product Question & Answer for Shopware 5

    Updated 11 August 2021


    Product Question & Answer for Shopware 5 allows the customers to view and add queries related to any product on its product page. The merchant can approve the query/answer of the customer and then only it will be visible on the product page. Only logged-in customers can add queries/answers related to the product.


    • Added menu for listing product query into the items menu bar.
    • The customers can view all the product queries with relative product id and customers.
    • The admin can approve/disapprove questions and give answers.
    • The customers can ask questions/queries to the admin on his product.
    • Admin will manage all the questions and answers.
    •  Admin can respond to queries.


    Shopware provides two ways to upload the plugin to the server.

    1. Using Command
    2. Manual installation

    Installation using commands

    Customers will get a zip folder, and they have to extract the contents of this zip folder on their system. After extracting the WebkulQuestionAnswer  folder, the customer needs to transfer this custom > plugins on the server, as shown in the image below:


    After the successful installation, you have to run these commands in the Shopware root directory.

    Go to your Shopware installation Root directory and run this command to install then activate the plugin –

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    ./bin/console sw:plugin:install WebkulQuestionAnswer
    ./bin/console sw:plugin:activate WebkulQuestionAnswer

    To clear the cache run this command –

    php bin/console sw:cache:clear

    Now refresh the administration.

    After that, visit administration Configration->Plugin Manager->Installed, the Product Question & Answer for Shopware 5plugin will be listed there.


    Manual Installation

    1 – Go to the plugin manager by navigating Shopware backend – Configuration -> Plugin Manager.

    2 – Upload the zip from the plugin manager in the backend.


    3 – Click on the installed link on the left side menu in the plugin manager.

    4 – Check the plugin in the uninstalled category and then click on the install button.


    5 – After the successful installation, click on the open button and activate it.



    After the installation process and plugin configuration if the Ask Question will not visible at front-end then run this command to clear the cache:

    ./bin/console  sw:cache:clear –env=prod

    Admin Management

    After the Product Question & Answer for Shopware 5 installation and configuration, the admin will navigate to Items then there will be the Product Question Answer tab in the admin panel.


    Now click on the “Product Question Answer” tab, a new page opens.

    Then the admin can see all the questions asked by the customer and admin can approve or delete the question.


    When the admin will click on the “Edit” then the admin can the question title and description and also can change the question status.


    After that click to the Answer tab.

    Then the admin can reply to the question and can check previous answers as well.


    Customer’s end

    The customer can see the Ask question tab on the product page like the image below.


    Click on Ask Questions.


    Customers who are not logged in will see the button login to ask a question.


    Then a login page will open fill the details like mail I’d and password and click to the login button.


    After login customers will redirect to the same product page. There will be a new button i.e Ask Question button.


    Then click on the Ask Question button. Fill the title and description.


    Then click to submit button.

    After that, you will receive a notification your question has been saved!!! The question will be activated after verification.



    This was all about the Product Question & Answer for Shopware 5. I hope you must have the got the idea of our module. Thanks for taking the time in reading this blog. And also, please doesn’t forget to share your feedback and suggestions under the comment box given below.

    Moreover, If you have any queries or suggestions, then feel free to add a ticket at our HelpDesk system.

    Please explore our shopware development services and Quality shopware extensions .

    Current Product Version - 1.0.0.

    Supported Framework Version - Shopware 5.5.x & 5.6.x

    . . .
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