PrestaShop Salesforce Connector

• Acts as a bridge between PrestaShop and Salesforce.
• It gives the concept of a “Service-first” approach.
• It gives the admin the ability to set default shipping and payment methods.
• It supports Lightning features.
• Sync PrestaShop Contact us to Salesforce as Leads and PrestaShop Customers to the Salesforce Accounts and Contacts.
• Synchronize PrestaShop Categories and Products to Salesforce as Custom Categories and Products respectively.
• Sync PrestaShop Orders to Salesforce Orders.
• It provides a custom logger for all success and error message cases.
• In Sync Record View, the admin can view synced, unsynced, and error records using the following options:-
  • Search
  • Pagination
  • Filter.
• Real-time synchronization of Leads, Customers, Categories, Products, and Orders.
• You can enable the Option to sync Order Invoice for PrestaShop Orders as PDF on Salesforce.
• You can do Field Mapping for Customer, Product, Order, Order Status, and Lead Status.
• Compatible with Business accounts as well as Person accounts in Salesforce
• Provides compatibility with Multi-currency Enabled Org.
• Admin can synchronize Salesforce Products and Orders to PrestaShop.
• Provides a view to check the default mapping list for the Product, Customer, and Order.
• The admin can select the default price book for the product price
• It can do Background synchronization of all records.
• It can sync Product and Category images to Files or Documents.
• It can select the default Folder when syncing Images to a Document.
• Ability to select default Price Book for Product Price.
• Provides support for the NPSP Package.
• It is fully based on REST API using OAuth2.0 of Salesforce to provide an easy, fast, and secure set-up for the user.

Note- If you want real-time sync of data from Salesforce Org to PrestaShop then you can request customization.

Once you install “eShopSync For PrestaShop” from AppExchange. Go through the links mentioned below to update the required settings.

Update Field Accessibility: PrestaShop Salesforce Connector Field Accessibility

Field Mapping section Link:   How to Map PrestaShop Fields to Salesforce Fields

1. Hover over Modules and Services | Click on Module Manager | Add a new module as shown in the screenshot. In the meantime, Choose the PrestaShop Connector Zip file and upload it.

2. After successful installation, Click the configure button and follow the process in the screenshots below.

3.  Once you finish the installation, log in to the Salesforce Org.  Hover over Connect Salesforce Production | Click Configuration to set up and configure the connector.

4. Enter the License Key to your Salesforce Org and click verify.

 Click the verify button to set up and configure the connector

you can check the custom logger for all Success and error message cases.

Path for the custom logger : YOUR_SITE_PATH/modules/salesforceconnector/logs

5. 5. Under the Settings section, choose the preferred option for the Document folder to store images of Products and categories and the Price book available at the Salesforce end apart from the Standard one.

Then, enable/disable real-time sync option for Leads/ Customers/ Categories/ Orders and click Save.

Moreover, Sync order Invoices as PDFs at the Salesforce end.

Shift to the Contact Us tab, and enable the toggle to sync your registered customers as leads.

Shit to the Dashboard tab on the left hand. Here you have access to all the synced records and API Hits.

In the Configuration section Choose the option for field mapping of Contact Us, Customer, Product, Order, Contact, and Account object.

This completes the configuration of the PrestaShop Salesforce Connector. Now, let us proceed to Synchronize data from PrestaShop to Salesforce and vice-versa.

1. Sync Customers:  Sync Customers | Sync Customers to Salesforce | Select list of PrestaShop Customers | Click Start Adding Customers to Salesforce.

2. Sync Products:  Sync Products | Click Sync Products to Salesforce | Choose the PrestaShop Product list and Select All products | Click Start adding Products to Salesforce

3. Set Mapping Status: Set Mapping status as Synced, UnSynced & Error at the Salesforce end.

4. Sync Orders:  Sync Orders | Click Sync Orders to Salesforce | Choose the PrestaShop Order list and Select All Orders | Click Start adding Orders to Salesforce

 Afterwards, refresh the page to get the list of Synced Orders.

5. Contact Us Status Mapping: Hover over Salesforce | Click Contact Us Status Mapping to change the mapping status of PrestaShop Contact Us and Salesforce Lead.

6. Hover over Salesforce | Click on Sync Leads, all the Contact Us responses will be automatically displayed under this section certainly, if you have enabled real-time synchronization of Leads.

Customers Sync on Salesforce

Products Sync on Salesforce

Orders Sync on Salesforce

Contact Us synced as  Leads

 

Q: What is the best way to test the purchased connector file?

A: We recommend installing and testing the connector sync features in the development site first, by establishing the connection with Salesforce Sandbox.

Upon successful testing, you may proceed to install the connector in the Live site and Salesforce Production environment.

Q: Which Salesforce editions PrestaShop Salesforce Connector is compatible with?

A: PrestaShop Salesforce Connector is compatible with the following Salesforce editions:

• Professional
• Enterprise
• Performance
• Unlimited
• Developer
• Force.com

Note: For Salesforce Professional Edition, you must have the API-enabled Org to avail of connector Sync features.

Q: What are the benefits of purchasing the connector along with Installation fees?

A: Purchasing connector along with Installation fees bring you a comfort where you just have to share the required details to initiate the installation process.

Our concerned team will effectively proceed with the installation process as soon we get complete details.

Your trust and satisfaction are highly important to us.

Q: What will be covered under Installation fees?

A: We will install and set up the connector at the PrestaShop end and get things ready to go situation for you.

Set up of application, eShopSync For PrestaShop at the Salesforce end as well, in case it is not installed at the Salesforce end.

You get synced a test record on each object to make sure that synchronization is working fine. Further, you may proceed with synchronization on your own.

Q: What are the required details mandatory to share for the Installation procedure?

A: You have to share the following details to proceed with the installation and setup of the connector:

• Would be preferable to install it in the Development site first in connection with Salesforce Sandbox, so create a Dev site and share the details accordingly.
• PrestaShop Admin URL of the concerned site with login credentials.
• Salesforce login credentials and Security Token.
• SFTP/FTP Details such as Host Name, Port, User, and Password.

NOTE: Mandatory to share SFTP/FTP details and all of the concerned sites such as Host Name, Port, User, and Password if we experience any issue while connector installation due to any plugin conflict.

Q: What are the conditions for paying Installation fees?

A: If you are stuck and having trouble while proceeding with configuration then you have to pay Installation fees along with the required details to install and set up the connector properly.

NOTE: We have already provided helpful links and video tutorials to install and set up the connector.

Q: When you can avail benefits of free support?

A: Free support comes into the picture once the connector is installed and configured properly.

If there is any issue during the connector installation then it will fall under the Installation process and will be treated as per the Installation procedure.

You have to pay the installation fees if you want support to install and configure the connector and must share the required details to initiate the connector installation procedure.

Q: What will be covered under the Free 3 months of support availed with connector purchase?

A: Post successful connector installation and configuration, if you are experiencing any issue while data synchronization that would fall under free support.

Q: What are the details mandatory to be shared to debug the issue?

A: You must share the following details to investigate the issue:

• PrestaShop Admin URL of the concerned site with login credentials.
• SFTP/FTP Details such as Host Name, Port, User name, and Password.
• Salesforce login credentials. Or, you may grant login access for Salesforce as well: How to Grant Login Access

NOTE: Mandatory to share SFTP/FTP details and all of the concerned sites such as Host Name, Port, User, and Password if required while investigating.

Q: What if you can’t share SFTP/FTP details or login credentials of PrestaShop and Salesforce due to privacy/security concerns?

A: Your data is highly secured with us and it is mandatory to share SFTP/FTP details and login credentials of PrestaShop and Salesforce to investigate any issue.

Q: Can you provide support on screen sharing sessions via any medium like Team Viewer/ GoToMeeting/etc?

A: No, we don’t provide any support on any of the screen-sharing sessions like Team Viewer/GoToMeeting/etc. So it is mandatory to share complete details to provide seamless support.

Q: What if you can’t share the asked details on the support ticket to debug the issue and want a full refund?

A: In this case, the refund would be processed as per the Refund Policy: Check Refund Policy Here

Q: What are the other options to get support if you have privacy concerns sharing Live Site details?

A: You have to provide a development environment (complete replica of the Live site) with the following details:

• Steps to reproduce
• Login credentials
• SFTP/FTP details such as Host Name. Port, User, and Password

We will debug the issue and also provide a proper resolution on the Development site. Upon successful testing, you can implement it on the Live site.

• For any further query, Click To Create Ticket
• To know the feasibility of specific requirements: Request For Customization
• To view all our applications in Appexchange, go to Webkul Appexchange Apps