In the below-mention user guide, we will show you and guide you on how to install and set up Multi-vendor Database Backup.
In today’s digital age, data is at the heart of every organization’s operations. Whether it’s customer information, financial records, or product inventory, databases store the valuable information that keeps businesses running smoothly. However, with the increasing threat of data loss due to hardware failures, software glitches, human errors, or even malicious attacks, ensuring the integrity and availability of this data has become paramount.
We as a webkul introduce a feature app, Multi-vendor Database Backup. This feature helps you to get the past data in an app form.
The cost of this feature is 10$ per month.
Feature: Multi-vendor Database Backup
- As an admin, you can create a backup of duration from the multivendor marketplace app date to the selected date.
- You can select any date from the last 6 days to restore/to get the backup of the app.
- After creating a successful backup you will get a Multivendor app exactly the same as chosen. date by the admin/user.
- Admin can compare the data from the past to the present
- The admin can get the backup data without any hassle.
Note:
In the backup instance of the app, you can not perform any action just like ADD, EDIT, and DELETE.
If you are on a partner store/development store/ not under the shopify paid plan then you can not use the Multi-vendor Database Backup feature app.
Installation
To install the Multi-vendor Database Backup, you need to go to admin panel >> 3dots >> feature app.

Now, search for it and click on the enable button to install the feature app.

Configuration: Multivendor Database Backup
Once you install the Multi-vendor Database Backup feature app then to use the Multi-vendor Database Backup, please visit 3 dots (right-hand side on admin panel) >> Multi-vendor Database Backup >> Multi-vendor Backup Configuration.

The process of creating the data backup here is known as the creation of instance.
From this page you can create instance for the backup.

Also, this is to inform you that these instances are chargeable, one instance is costing of 25$.
LAUNCH BACKUP DAY: Under the launch backup date, you can select the date from the last 6 days.
The backup will be created for the duration (The installation of the multivendor app till the selected launch backup date).
The Launch Title: Here you can enter the title of the instance/backup.
Launch Description: The admin can add the description as well.

After creating an instance or the backup you will land on the Multivendir Backup Instance page
Here you will get a list of instances with ID, LAUNCH TITLE, LAUNCH BACKUP DATE, LAUNCH DATE, LAUNCH TERMINATION DATE, CHARGES, STATUS, and ACTION.
On this page, you will get 3 statuses of the instances as mentioned below.
- Processing: It means data is in process in the background.
- Active: It means the Backup has been successful.
- Terminated: It means the backup process is stopped.
NOTE:
We do not charge for the first 2 hours of active instance but after the 2 hours, you will be charged 5$/ hour.
For example:
The admin created an instance and instance is in active status for 2 hours then the admin will not be charged for it.
But in case the instance is in active state for more than 2 hours then you will be charged 5$ per hour.
Support
So guys this blog is all about the Multi-vendor Database Backup. If you still have any further query then please writes us back on [email protected] or you can create a ticket on webkul.uvdesk.com.
My name is Cesary, I am part of the DF group team. We currently manage a multi-vendor site on Shopify and are exploring effective data backup solutions.
Recently, we faced a significant challenge with data loss on our site, which includes 90 stores and 3,000 products. We are interested in your backup solution and would like to learn more about how it can fit our specific needs, especially considering our future growth.
Would it be possible to schedule a call or meeting to discuss more details about your service and how it can help us prevent data loss in the future?
I thank you in advance for your time and response.