Menu Close
    Start a Project Request quote Reading list Switch to dark mode
    magento-hyperlocal-marketplace-guide

    Magento 2 Marketplace Twilio SMS Notification

    Magento 2 Marketplace Twilio SMS Notification extension comes with an ability to send the notification message to the sellers and customers. Further, it is liable for sending text SMS directly to the Sellers at the time of –

    • Seller Approval/Disapproval
    • Product Approval/Disapproval
    • Order Placed
    • Order Status Cancel
    • Invoice
    • Shipped
    • Credit Memo 

    Also, this module sends the notification to the customers, when the following events occur to the order:

    • Customer Order Placed
    • The customer Order Shipment
    • Customer Order Invoice
    • Order Canceled
    • Credit Memo 

    **Note:

    • To check the International phone number availability and their capabilities click here.
    • For making the use of this add-on you must have first installed Webkul’s Multi Vendor Marketplace module.
    • To configure this extension you need to have Twilio credentials. Tap here to know more.

    Features

    • The seller will receive notification message right to their phone at the time of seller approval or disapproval.
    • The seller will receive a notification message at the time of product approval/disapproval.
    • Seller will get a notification message if the order of its product will get placed.
    • The seller will receive a notification message at the time of order cancellation, invoice, shipment, and credit memo generation.
    • The customer will receive a notification message at the time of order placed.
    • The customer will receive a notification message at the time of order invoice, shipment, and credit memo generation.
    • Twilio allows the user to “buy a Number” from Specific Countries so the store owner can buy any number for any country (allowed by Twilio) and hence the seller of any country will receive the SMS from the store owner. For more details click here.
    • The codes are open source and it can be customized easily.

    Installation

    Step 1: Firstly, customers will get a zip folder and they have to extract the contents of this zip folder on their system.

    Step 2: The extracted folder has an src folder, inside the src folder you have the app folder.

    Also, the user needs to transfer this app folder into the Magento2 root directory on the server as shown below.

    Step 3: Now, run these commands in the Magento 2 root directory:

    First command –


    Second Command –


    Third Command –


    Fourth Command –


    Step 4: After running the commands, you have to flush the cache from the Magento admin panel by navigating through->System->Cache management as shown below.

    Thus, in this way, you can install the module.

    Configuration For Multi-lingual Support

    For the multilingual support, the admin will navigate through Store->Configuration > General > Locale Options and select the locale as German (the language into which admin wants to translate his store content).

    Thus, in this way, you can configure the multi-lingual support.

    Module Translation

    Also, if a user wants to translate their module from English to German then they need to follow the path app/code/Webkul/MpTwilioSMSNotification/i18n in their unzipped folder and will get a CSV file with name “en_US.csv”.

    Further, they will rename that CSV as “de_DE.csv” and translate all right side content after the comma in the German language. After editing the CSV, save it and then upload it to the path app/code/Webkul/MpTwilioSMSNotification/i18n where they have installed Magento2 on the server. Further, the module will get translated into the German Language. It supports both RTL and LTR languages.

    Also, the user can edit the CSV like the image below.

    Thus, in this way, you can translate the module.

    Module Configuration

    After the installation of Magento 2 Marketplace Twilio SMS Notification, navigate through Stores >Configuration >Marketplace> Marketplace Twilio Configuration Settings.

    Further, the admin will select the Account Type, Enable the Module, Enable the Customer Notification, enter the Account SID, Auto Token, and Twilio Phone Number.

    How to Get the Credentials – Twilio

    The admin can get the Account SID, Auth Token, and Twilio Phone Number using this way.

    Step 1: First, Go to the web address https://www.twilio.com/ and click on the signup button as shown below –

    Step 2: Meanwhile, after clicking on the sign-up option, the below page will be open. Thereafter, the admin will enter all details to get registered as shown below.

    Step 3: Also, after clicking the start button above, you will have to verify your email address and then the phone number as shown below.

    Step 4: Further, post completing the above procedure click on the verify button, and after completing the required details the admin will get the Account SID, Auth Token, and Twilio Number as shown below.

    Seller Configuration

    Under the seller profile, there is an option for Contact Number which is responsible for notification.  Hence, the seller will have to verify his mobile number for receiving the text message notifications.

    Admin Management

    First, when the seller is Approved/Disapproved by the admin then the seller will receive the notification message for the same.

    Seller’s Account Approval / Disapproval Notification –

    Further, At the time of Seller’s product approval by the admin, Seller will receive a notification message.

    Product Approval Message of Seller –

    Further, when the admin will approve the seller’s product, then the seller will receive a notification message for product approval.

    Product Disapproval Notification –
    Also, when the product of the seller will be disapprove by the admin, then the seller will receive the product disapproval notification message.

    Order Cancel Notification –

    After the order is canceled by the admin/seller, the seller will receive an order cancellation notification message.

    Order Place notification –

    Moreover, when a buyer will place the order for the seller’s product, then the seller will receive the notification message for orders placed with the order Id.

    Invoice Generation Notification –

    Eventually, when the admin/seller generates an invoice for the order of the seller’s product, a notification message will be sent to the seller.

    Shipment Generation Notification –
    When the shipment will be generated by the admin/seller for the order of the seller’s product, a notification message will be received by the seller.

    Credit Memo Generation Notification –

    Moreover, when the credit memo is generated by the admin/seller for the order of the seller’s product, the seller will get the notification message for the same.

    Customer End

    When the customer order will be placed, invoiced, and shipped by the admin/seller then the seller and customer will receive the notification message for the same.

    Customer Order Place notification-

    Moreover, when a customer places the order for the product of the admin/seller the customer receives the order placed notification message with the order Id.

    Invoice Generation Notification –

    Further, when the seller generates an invoice for the customer order, the customer will get a notification message.

    Customer Shipment Generation Notification –

    Eventually, when the seller generates the shipment for the customer order, and the customer will receive a notification message.

    Customer Order Cancellation

    Further, if the order is canceled from the admin/ seller end, the customer will receive a notification message as shown in the image below:

    Credit Memo Generation Notification –

    Once, the admin/seller generates the credit memo for the order, the customer will get the notification message for the same.

    Thus, that is all for the Magento 2 Marketplace Twilio SMS Notification. Still, have any issue feel free to add a ticket and let us know your views to make the module better at webkul.uvdesk.com

    Current Product Version - 3.0.5

    Supported Framework Version - 2.0.x, 2.1.x, 2.2.x, 2.3.x

    . . .

    Comments (6)

    Add Your Comment

  • peter
    in this twilio sms plugin can i use API of another SMS operator and i can use the sms from those operator and send SMS alerts to customer and seller is it possible
    • Nishad Bhan
      Hello Peter,

      You can reach out to our support team at support@webkul.com and they will assist you further with your requirement.
      Thanks!

  • asim mohammed
    Can I use it for customer notification in KSA?
    • webkul
      Yes it will work for KSA
  • Moutasem Shahin
    how can i customize the messages details also is there any option to make the sent message depending on the profile default language?
    • Nirupama Shree
      Hello Moutasem Shahin,

      The codes are open so you can customize the message template as per your requirement. For the second question about the option to make the sent message depending on the profile default language, please mail us at support@webkul.com

  • Back to Top
    css.php
    Hire Us!
    Brief us about your requirements and we'll get back to you.
    Woo! Hooy!
    We have just recieved your project brief and our expert will contact you shortly.
    Send Again
    Close

    Table of Content

    Hide Index