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Data Extension in Salesforce Marketing Cloud

Updated 28 November 2024

A Data Extension (DE) in Salesforce Marketing Cloud is a table that stores data.
Data Extensions allow for more advanced segmentation, complex data relationships, and integration with external systems.

Types of Data Extension

  1. Standard: Users manually create and populate Standard Data Extensions with data. They commonly use these data extensions to store and manage subscriber or custom data.
  2. Filtered: Users create a filtered Data Extension by applying a filter to an existing Data Extension. It is dynamic and updates based on the criteria set in the filter.
  3. Random: use this type to randomly split data from a source Data Extension into multiple smaller segments, commonly for A/B testing.
create-data-extension

How to Create a Data Extensions

  1. Navigate to Email Studio >> Subscribers>> Data Extensions.
  2. Select the Data Retention Policy (optional) to decide how long data should be kept. Add Fields:
  3. Define the field names, data types (e.g., Text, Number, Date), lengths, and primary key settings.
  4. Define the Name, Description, External Key, and Folder location.External Key is a unique identifier for a Data Extension. While the Name of a Data Extension is what users see in the interface, the External Key is used for programmatic interactions, such as in APIs, AMPscript, and SQL queries.
  5. Save the Data Extension.
create data extention

Best Practices for Data Extension Creation

  1. Use meaningful names and organize Data Extensions into folders for better management.
  2. Define a Data Retention Policy to automatically manage old data.
  3. Avoid creating unnecessary or unused Data Extensions to minimize storage costs.
  4. Use Primary Keys to ensure data integrity and uniqueness.

Best Practices for Using Data Extensions

  1. Design for Scalability.
  2. Use Relational Data Models.
  3. Ensure Data Quality.
  4. Secure Sensitive Data.
  5. Automate Data Refresh with Automation Studio.

Conclusion

Data Extensions are a cornerstone of Salesforce Marketing Cloud, offering unparalleled flexibility and scalability for managing customer data.
Mastering them can unlock the full potential of SFMC for data-driven customer engagement.

For any queries regarding Salesforce Marketing Cloud or personalized solutions, contact our expert Salesforce Consultants at [email protected] or via Live Chat.

Let me know if you have any questions or need assistance with Salesforce Marketing Cloud! Our team is available year-round to provide customized solutions tailored to your business needs.

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