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    Customize seller login URL: Multi-Vendor Marketplace for Shopify

    Updated 8 December 2020

    In this documentation, we’ll find out how the admin can customize the seller login URL/seller subdomain for Multi-Vendor Marketplace App for Shopify.

    Steps to customize seller login URL:

    • Log in to your web hosting service. Here, we’ll take an example of GoDaddy.
      After login, go to My Products section and then click on DNS as shown in the image below.
    • You need to create a C-Name and map to this URL (example:

    Like your Shopify store URL is then you need to create CName entry as mentioned below:
    HOST: seller
    Points to:
    TTL: 1 hour

    Step: 1
    Step: 2

    Note: Make sure that the Proxy Status= Proxied while creating the C-Name. Refer:


    Now, once this is done, the URL won’t work instantly. You need to inform us. We will make the edits from our end and then it will start working.

    In case you are unable to do so, you can provide us the hosting login details like GoDaddy, Bluehost, etc. and we will do it for you.

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    In case you are using Shopify DNS

    Visit your Shopify backend > Online Store > Domains.

    Under the heading Shopify-managed domains, click on Manage.


    On the redirected page, click on DNS settings.

    DNS setting

    Furthermore, you need to click on Add custom record.

    add custom record

    Then select CNAME record from the drop-down options.

    DNS settings

    Enter the subdomain name that you want. For example, if you want your subdomain to be, then enter ‘example‘.

    Cname record

    Once confirmed, your CNAME record will be created, refer to the image below:

    DNS Record

    Further, if you want to enable SSL for the seller subdomain, you need to use a cloud-flare name server. For that, click on Change nameservers under the heading Shopify’s Nameservers.

    change nameserver

    Choose custom nameserver and now follow these steps: Instructions to enable SSL for seller subdomain

    choose custom nameserver

    Instructions to enable SSL for seller subdomain

    Firstly, you need to create an account on Cloudflare. (It’s free!)

    Cloudflare, Inc. is an American web infrastructure and website security company, providing content delivery network services, DDoS mitigation, Internet security, and distributed domain name server services. 
    Create Account:

    Now, you need to add your site by clicking on +Add a Site, if the site is already added, it will be visible either in Active or Pending state:


    If in a pending state, click on the site & you will be redirected to the following page. Here, you will have steps to complete the nameserver setup. For this, login to your web hosting service, remove the given nameservers (upper highlighted box in the image below) with the Couldflare’s nameserver (lower highlighted box in the image below).


    After this, your site will be active. Now, click on the site as shown in the screenshot below:

    Write domain
    Write your shop domain & click on the Add Site button

    Furthermore, on the redirected page, click on DNS. Refer to the image below:

    manage DNS

    After this, you need to copy the nameservers and then add this to your already hosted server like GoDaddy, Shopify, etc.

    copy nameservers

    Note: Once you move to the Cloudflare and add the site to make it active, kindly check for the seller’s entry in your DNS. If there is no entry for the same, add it manually.

    Make sure SSL/TLS encryption mode is set to be flexible. Set this under: SSL/TLS > Your Shop > Account > Cloudflare – Web Performance & Security:

    SSL/TLS | | Account | Cloudflare - Web Performance & Security

    Lastly, you need to create two Page Rules. For that, click on the Page Rules menu as shown in the image below:

    select page rule

    On the redirected page, click on Create Page Rule as shown below:

    create page rule

    Using these steps, create the following page rules:

    • Always Use HTTPS
      With this, any http:// URL is converted to https:// through a 301 redirect.
    • Cache Level: Bypass
    Page Rules

    Learn how to add metadata to the Custom Seller Domain!

    💡 Need Help?

    Moreover, you can drop your query/suggestion at [email protected] or create your ticket at Webkul UV Desk.

    . . .

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  • NN

    I connected my custom domain (managed by Google Domains) to my Shopify domain I tried to follow the instructions here to add a CNAME record so that the seller URL works. It is not working. In the Google Domains control panel I have added a CNAME record with name = seller, TTL = 1h, and data = What else do I need to do?

    Thanks, Nikita

    • Mansi Rana (Moderator)
      Hey Nikita,

      Greetings from Webkul.
      We have created a ticket on your behalf. Please share the screenshot of the page where you have created the CNAME record so that we can get this done. Ticket no.: #248677

      Mansi | Team Webkul

      • NN
        Hi Mansi,

        Thank you for your reply. I don’t see a way to add a screenshot here. I don’t see any tickets here logged in with my email. Please email me a link where I can attach the screenshot.


        • Mansi Rana (Moderator)
          Hey Nikita,
          Please drop the screenshot at [email protected] and we will look into it and update you over email.
          Mansi | Team Webkul
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