Pharma Lab is a leading veterinary pharmacy and healthcare provider based in the Republic of San Marino. The company offers a comprehensive range of veterinary medicines, nutraceuticals, dietary supplements, galenic preparations, veterinary blood bank services, and equine reproduction solutions, catering to the evolving needs of animal healthcare professionals and pet owners.

With a broad portfolio of products and specialized services, Pharma Lab relies on an efficient eCommerce ecosystem for daily operations.

Managing employee access across different products and business functions while maintaining data security and operational efficiency is essential to ensuring seamless back-office workflows and delivering exceptional customer service.

The Growing Digital Transformation of Veterinary Healthcare

The veterinary healthcare industry is rapidly adopting digital technologies to streamline operations and manage diverse product portfolios.

Modern veterinary businesses are no longer limited to dispensing medicines—they also offer specialized healthcare services, nutraceuticals, diagnostics, laboratory solutions, and customized treatments through integrated eCommerce platforms.

As online veterinary commerce continues to expand across Europe, businesses require scalable back-office processes that enable multiple teams to securely manage products and customer orders without compromising operational efficiency. This growing complexity has made role-based access management an essential component of modern veterinary eCommerce operations.

PrestaShop Employee Advance Permission

The PrestaShop Employee Advance Permission module enables store administrators to assign specific permissions for products, orders, and customers to employee profiles or individual employees.

This allows businesses to control which resources each employee can view, edit, or manage, ensuring secure and organized back-office operations.

The module provides dedicated interfaces for managing permissions profile-wise and employee-wise, along with the flexibility to assign product and order permissions directly from their respective detail pages.

Moreover, it supports customer-specific permissions and is compatible with PrestaShop MultiShop for stores with multiple employees.

Challenges

Pharma Lab S.r.l. uses Webkul’s PrestaShop Employee Advance Permission module to manage employee permissions within its store. While the standard module met their requirements, the client requested additional workflow automation to better support their operations.

Based on their specific requirements, Webkul introduced additional enhancements to the module. It supports customer-specific permissions and PrestaShop MultiShop, enabling administrators to manage employee access more effectively.

This streamlines permission management by automating product assignments and related order access.

The Solution: Custom Enhancements to the Employee Advance Permission Module

Webkul implemented two custom enhancements to the PrestaShop Employee Advance Permission module based on Pharma Lab’s requirements.

The enhancement introduced a new configuration that automatically assigns newly created products to selected employee profiles.

Additionally, administrators can configure employee profiles to automatically receive access to newly created products, eliminating manual permission assignment. The enhancement also grants employees automatic access to orders containing products assigned to their profile, ensuring a seamless permission management workflow.

To further simplify permission management, Webkul introduced functionality that makes selecting and deselecting employee permissions more convenient.

This enhancement allows employees to instantly access and manage relevant orders while maintaining the existing permission structure. It also improves the administrator experience by simplifying the selection and deselection of permissions.

Conclusion

By extending the PrestaShop Employee Advance Permission module with workflow-specific enhancements, Webkul enabled Pharma Lab S.r.l. to automate product permission assignment and order accessibility for newly created products.

The customizations streamlined employee permission management, automated access to products and orders, and improved overall operational efficiency.