HiMedia Laboratories is an Indian biosciences company offering microbiology media, cell culture, and laboratory solutions.
It supports researchers, universities, clinical labs, and industries with affordable, high-quality scientific products worldwide.
Headquartered in Mumbai, with offices in Europe and USA, it ensures reliable service across 150 countries.
Its catalogue includes over 30,000 products such as culture media, reagents, lab chemicals, and hydroponics solutions.
HiMedia Laboratories decided to optimize its online store content for AI to boost digital reach and improve customer experience.
To accomplish this, they partnered with a trusted Magento Development company to implement an effective solution.
HiMedia Laboratories encountered difficulties ensuring its online store content was fully accessible to modern AI systems.
Information from product pages, categories, and company details was not consistently structured for AI processing.
Content updates were irregular, often leaving users with outdated or incomplete product and company information.
The team lacked a dependable method to confirm that all store content was accurate and up-to-date.
These obstacles affected HiMedia Laboratories’ online visibility and limited its potential to engage a broader audience.
This case study demonstrates how the company resolved these challenges using Webkul’s robust E-commerce Solutions.
Magento 2 LLMs TXT Generator extension generates an llms.txt file, ensuring store content is readable by AI systems like ChatGPT, Gemini, and Claude.
HiMedia Laboratories’ admin could select which elements, such as CMS pages, products, or categories, were included in the file.
They could also add the company’s name, description, and additional notes to provide richer context for AI systems.
The module allowed the team to schedule automatic updates at a preferred frequency, such as daily or weekly.
Admin could specify the exact time for file generation by setting the hour, minute, and second.
A status indicator made it easy to verify whether the llms.txt file was current and up-to-date.
This enabled the company to enhance AI-readiness, ensuring accurate, refreshed, and context-rich store content across its platform.
Magento 2 AI Product Recommendation Extension helps HiMedia Laboratories show the most relevant products using smart AI analysis.
It automatically understands customer preferences by studying product names, SKUs, attributes, and descriptions.
HiMedia’s store admin can easily adjust the accuracy level and choose how many AI-suggested products appear on the store.
The module works well for both guest users and registered customers, improving product discovery and shopping personalization.
Looking to integrate a chatbot on your website? Check out the Magento 2 Chatbot Using OpenAI (ChatGPT) LLM extension by Webkul.
With Magento 2 LLMs TXT Generator, HiMedia Laboratories made its store content easily accessible to AI platforms like ChatGPT, Gemini, and Claude.
AI systems could automatically retrieve up-to-date details on products, categories, and CMS pages, ensuring accurate information.
Admins could select which items to include, add company details and notes, and schedule automatic updates.
This functionality simplified content management, kept store information AI-ready, and enhanced overall online visibility.
While, the Magento 2 AI Product Recommendation Extension helped HiMedia deliver smarter, more personalized product suggestions to users.
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