Yakult multiple Shopify store integration with Salesforce gives the company an edge in its operations efficiency by using Shopify Salesforce Connector.
Yakult • Japan
Health
Iconic Probiotic Beverage
Salesforce Support and Maintenance Services
Webkul offers support and maintenance services for Salesforce to make your business run smoothly. We enhance your system’s performance and improve your customer satisfaction.
The world’s top brands trust us
Recognition
Recognised by Salesforce & the eCommerce community.
Official Salesforce Community Partner, largest supplier of Salesforce marketplace extensions, and CMMI Level 3 appraised development credentials ensuring enterprise catalog reliability.
AppExchange
Crest(Gold)Partner
Certified Consultants128 Certifications
Delivered Various PDO Projects
Webkul Appraised at CMMI Level 3
Deloitte Technology Fast 50 India
Global Clutch
Awards 2024
Clutch Review
Google4.5Google Review
Customer success stories
Real-world results for global brands.
Enterprise Salesforce deployments trusted by global manufacturers, retailers, and direct-to-consumer eCommerce brands worldwide.
See how OpenDor Media synced Orders, Users, Products, and Categories between WooCommerce and Salesforce instantly.
OpenDor Media • Israel
Education
Teach Jewish Heritage, History, and Culture
Explore how Webkul brought Microbiome Labs, Salesforce, and WooCommerce platforms together in one clean setup.
Microbiome Labs • United States
Health
Make Vibrant Health Accessible
Chefman was losing business visibility across two stores. That’s when Webkul’s integration brought both stores into a single, real-time CRM view.
Chefman • United States
Electronics
Built Products for kitchen
Italian online education platform Uniscientia finally got its CRM and Store speak the same language. See how Webkul helped turn a broken setup into a single source of truth.
Uniscientia • Italy
Education
Italian Education Company
What we do
Salesforce Support and Maintenance Services capabilities, end to end.
Improve how your business works with our Salesforce Support and Maintenance Service. We fill in the gaps in your current system and are always ready to help you with our proactive support.
AI-Powered Development
We are pioneers in an AI-first approach to software development, leveraging Large Language Models (LLMs) to build smarter and faster.
By aggressively utilizing state-of-the-art AI coding agents like GitHub Copilot, Claude, and Gemini, we automate module generation, app creation, and custom development.
Combined with our expertise in fine-tuning LLMs for specific business needs, this massively reduces your project costs and accelerates your go-to-market timeline.
Salesforce Upgrades and Update
We make sure your Salesforce platform is always up to date with the new features and improvements.
Our goal is to ensure you benefit from the latest innovations in Salesforce and provide post-update support.
Salesforce Performance Optimisation
We focus on making your Salesforce platform reduce loading time and run smoothly. Our experts carefully check and fix any issues that slow down your system.
We improve settings and task flow to make sure your Salesforce works at its best performance. Contact us to turn your Workflow Rules and Process Builders into Flows and get the best out of your Salesforce.
Salesforce Application Installation
We are experts at adding third-party application as per your business needs. It improves your system’s functionality and performance. These apps also help you with sales, customer service, or marketing.
We help you pick the right tools, install them properly, and set them up so they work perfectly with your platform. You can rely on to make your Salesforce system even better without any hassle.
Salesforce 24/7 Support Services
We have a team of expert Salesforce experts who are always ready to help you. Whether you have questions or need quick solutions, feel free to consult us anytime.
Our support is available globally, across different time zones, you can get help when you need it. We offer 24/7 support, focusing especially on urgent issues to keep your business running smoothly.
Salesforce Migration Services
Webkul helps businesses migrate to Salesforce without losing data accuracy and quality. We start by checking how your current system works and make a migration plan that fits your goals. This reduces bugs and downtime for your system.
After migration, our team continuously helps you with any problems or improvements that you might need. Our eShopsync support ready-to-use Salesforce integration solutions on AppExchange to help your business work more smoothly.
Salesforce Custom Development Services
Webkul provides custom development services to improve your Salesforce’s abilities and features. We create custom workflows, themes, and integrations that fit your business.
Enjoy your Salesforce with easy-to-use screens, detailed reports, and smart automation. Our tailored features make your work innovative, and help your business grow.
Salesforce Cloud Services
Webkul offers support and maintenance for various Salesforce cloud services. Use our services for Sales Cloud, Service Cloud, Health Cloud, Marketing Cloud, Commerce Cloud, and Pardot to boost your business.
We make sure these services work well and get regular updates. Our custom solutions for different clouds fit with your business and help it scale.
Engagement Models
Flexible Salesforce Support & Maintenance Plans.
Choose the support model that aligns with your operational cadence dedicated full-time specialists, flexible hourly retainers, or fixed-scope upgrades.
Team augmentation
Dedicated Team
A dedicated Salesforce squad working exclusively on your store maintenance, sprint backlog, and continuous optimizations.
- Full-time certified developers
- Scale up or down monthly
- Best for high-traffic enterprise stores
Most flexible
Hourly / Retainer Support
Pay only for the hours you need with priority SLA windows. Ideal for ongoing patch audits, troubleshooting, and ad-hoc enhancements.
- Transparent ticket-based billing
- Rapid onboarding in 24-48 hours
- Best for evolving support needs
Fixed scope
Fixed-Scope Project
Defined deliverable, timeline, and locked milestone pricing for version migrations, performance overhauls, and security hardening.
- Guaranteed milestones & fixed budget
- Comprehensive QA & staging checks
- Best for version migrations & audits
Workflow
Salesforce Support and Maintenance Process.
A structured, proactive lifecycle guaranteeing maximum store uptime, rapid response times, and ongoing optimization.
Discover
Information gathering & data analysis.
Plan
Planning & wireframing.
Design
Prototype & visual design.
Build
Development & implementation.
Launch
Deployment & maintenance.
Test
QA, testing & feedback.
Delivered by a collaborative full-stack team running Agile + DevOps.
Industries
We have worked across different verticals & industries.
We customize our eCommerce migration services to meet the special needs of each business and industry, ensuring continuous operations and scalable growth.
Fashion & Apparel
Apparel catalog and variant migration.
Food & Grocery
Perishable inventory and delivery routes.
Retail
Omnichannel POS and store synchronisation.
FMCG
High-volume catalog and order dispatch.
Real Estate
Property listings and agent lead databases.
Construction
Heavy materials and contractor portal data.
Hotel
Reservation engines and booking systems.
Healthcare
Patient and pharmacy catalog data.
Telecom
Subscription plans and recurring billing.
Fintech
Encrypted tokenized financial integrations.
Manufacturing
B2B tier pricing and ERP connectors.
Automotive
Year-make-model parts fitment catalog.
Why webkul
Why choose us for Salesforce Support and Maintenance?
Next.js ships enterprise-grade architecture out of the box — we push every lever for performance, flexibility and control.
Bug fixing
We quickly find and fix any issues that come up. Our services ensure that your system runs smoothly without any interruptions.
Minimal Downtime
We fix any problems before they cause any disruptions. So, your Salesforce platform always stays open for your customers.
User Training and Adoption
We teach your team how to use Salesforce efficiently. This helps the users get comfortable and start using Salesforce.
Analytics and Reporting
Use advanced tools in Salesforce to learn how well your business is doing. This helps you make smart decisions and plan for the future.
Security and Compliance
We use security measures such as data encryption to keep important information safe. Also, we make sure you follow the set rules and guidelines.
Maximize Return on Investment
We focus on making sure you get the most out of your investment in Salesforce. Our solutions save money on operations and make your system work better.
Expert Team
Our team includes Salesforce developers with a lot of experience. They are experts in managing and making Salesforce systems work better.
Scalability & Growth
We offer a flexible system that grows as your business grows. This helps you keep up with more customers and changes in how you work.
Reviews
What our clients say.
Abhi and his team from Webkul are very experienced on setting up this Plugin with Salesforce and have handled all upcoming questions and issues with great expertise and patience. They have always been available when needed.
eShopSync is a great tool that helped us greatly with our transition to Shopify. Our CRM is Salesforce and we needed to make sure that we could apply the same logic as we had before from our old ecommerce system to Salesforce. When we discovered issues, Rahul is an account manager rockstar who took the time to understand the issues and resolve them for us. Thanks!
Michael FischlerCEO at ThinkEDU, LLCWebkul’s software Wedge has been a stable and reliable eCommerce system. Since we launched with them six months ago, we have had no outages. The feature set includes all the basic functionality we require to run our web store. The team worked closely with us to launch and we appreciated their responsiveness and willingness to work with us. It is important to be clear upfront about all the specific functionality needed to avoid charges for enhancements. We look forward to them continuing to build out their documentation, but in the meantime their high level of customer interaction allows us to get everything we need.Great products and Great support!
Ian McCormickManager of IT Development & Events, ILTAWe’re already seeing much better velocity and better knowledge and experience than we’ve had with other developers.
Rick WaltereCommerce Development ManagerBarcodes Inc.
Excellent team whom we can trust with their support and the quality of products they offer. Their developers are highly expertise in any customization of the products. Thanks and keep it up.
Sandeep C VDigital Marketing Specialist and Web Developer, Maria TradingClever team of Developers and Technical Support very Fast. The team is very helpful to assist in solving the problems I encountered on my e-commerce platforms. Appreciate their assistance. I Purchased more than one module in My eCommerce Projects Thanks Webkul team.
Hosam HasanCEO, AxsisnetAll communication is done through a ticket system. I appreciate the regular almost daily updates of what is being worked on, and communicating changes or updates is easy through this system. Mobikul’s response timeframe is quick, and the developers accomplish tasks in a very reasonable timeframe. They also respond to questions, concerns, and bugs very quickly.
Josh ArnoldPresident, ATV EscapeFAQ
Questions, answered.
Can Salesforce support improve Lightning performance?
Yes, Salesforce support improves Lightning performance by identifying slow components, optimizing custom code, refining page layouts, and resolving configuration issues.
How quickly can Salesforce support resolve critical issues?
Critical issues are prioritized based on the support agreement, with response and resolution times defined by the SLA to minimize business disruption.
How are custom Apex classes maintained?
Custom Apex classes are maintained through code reviews, bug fixes, performance optimization, compatibility updates, and testing after Salesforce releases.
What SLAs are available for Salesforce support?
Salesforce support SLAs typically define response times, resolution targets, support hours, and issue priorities based on the selected support agreement.
Is Salesforce support available after implementation?
Yes, Salesforce support continues after implementation to resolve issues, apply updates, optimize performance, and keep the system running smoothly.
How do ongoing maintenance services improve Salesforce adoption?
Ongoing maintenance improves Salesforce adoption by resolving issues, optimizing workflows, updating features, and helping users work more efficiently with the platform.
Start building
Ready to centralize and scale your product catalog?
Tell us about your Salesforce application and support requirements. Certified Salesforce developers will evaluate your environment — available under flexible monthly retainers, hourly, or dedicated support models.
- Reply within one business day
- NDA on request, IP stays yours
- No obligation, free consultation
