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    Prestashop SMS Notification

    Updated 26 December 2023

    Prestashop SMS Notification module allows admin to send order status notifications to their buyers via SMS. The buyers will get notifications about various order statuses like order cancellation, dispatch details about shipment and delivery etc.

    By default, there are seven SMS service providers (Plivo, Twilio, ClickSend, TextLocal, SendinBlue, Onehop and Altiria) available in this module. Admin needs to create his account with whichever SMS provider he wishes to use. After that, he needs to configure the SMS notification module with his credentials.

    Admin will pay any subscription fees applicable with the SMS service provider.

    Note: Prestashop SMS Notification module is compatible with PrestaShop framework version 8.x.x.

    Features of the Prestashop SMS Notification module

    • Admin selects whether to send the SMS notification on the billing address number or the delivery address number.
    • An admin can add a prefix to the customer mobile number.
    • Admin also has an option to enable/disable order confirmation SMS.
    • Admin can customise the order confirmation message.
    • An admin can enable/disable order status update SMS.
    • Admin can customise the order status message.
    • Admin also has the option to select order status for which SMS notifications would be sent.
    • An admin can enable/disable order tracking number SMS notification.
    • Admin can customise the order tracking message.
    • Admin also has the option to add all the SMS notification messages in different languages.
    • Buyers will be notified as the order gets placed and when admin updates the status.
    • The buyer will receive a notification if the order gets cancelled.
    • The buyer will receive notification about the order dispatch.
    • Buyers will be notified about the shipment details.
    • The buyer will get notified about the delivery details.

    How to install the module

    • Firstly, Go to the Module Manager in Back office and click on ‘upload a module’.
    • After that, Drag and drop the module file or select the file from the system.
    • In this way, the module installation will be successful.
    Click to Upload Prestashop SMS Notification Module
    Drop or select the Prestashop SMS Notification Module File
    Prestashop SMS Notification Module Installed

    Module Configuration

    After the successful installation of the module, admin can configure the module.

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    In the configuration setting of this module, there are following three parts:

    • SMS settings
    • Template settings
    • API settings

    In order to use the module, admin will need to configure all these settings before.

    SMS settings

    Here admin can choose on which number to send the SMS notifications to buyers i.e. delivery address number or billing address number.

    10-2

    Add prefix in customer mobile number: Prefix is really important to have so if the prefix is missing from the customer’s mobile number then the module will check the customer’s country and set the prefix of the country.

    In case the country prefix is also missing, then the prefix that admin has set in “prefix” field is taken/considered.

    Besides, admin can also add prefix on buyer’s number as well.

    Template Settings

    In addition to above, there is whole another part of setting for SMS on various events. Moreover, it also has an option to customize the template message for all those events.

    Choose whether you want to send SMS notifications for order confirmation, order status update and order tracking number or not. Apart from that, Customize the messages in different languages as well to send to the buyers. Similarly, admin can also set the order statuses for which SMS notifications would be sent.

    2-8

    This is how admin can configure the template settings.

    API settings

    Here admin has to provide the account details for the SMS provider he’ll be using. In order to get these account details, admin will need to first register with the SMS provider.

    3-6

    Now after filling in all the information, the module will be configured successfully. Follow the steps mentioned in “Register with SMS provider” below to get the account details.

    Register With SMS Provider

    By default in Prestashop SMS notification module, seven SMS providers are available. Admin has to register with any one of these SMS providers to get the account details. Let’s see how to register and get the account details for all the seven SMS providers and complete the configuration of the module.

    Plivo

    First step is to sign up with the SMS provider. Go to www.plivo.com and click on sign up.

    plivo home page

    Enter your details to sign up

    plivo signup page

    Once the sign up process is complete, admin can check plivo credentials here

    plivo account details page

    Now, Enter these credentials in module configuration to successfully integrate Plivo messaging service.

    4-5

    Twilio

    First step is to sign up with the SMS provider. Go to www.twilio.com and click on sign up.

    twilio home page

    Enter your details to sign up

    twilio signup page

    Once the sign up process is complete, admin can check Twilio credentials on the dashboard.

    twilio account details page

    Now, Enter these credentials in module configuration to successfully integrate Twilio messaging service.

    3-7

    ClickSend

    First step is to sign up with the SMS provider. Go to www.clicksend.com and click on sign up.

    ClickSend home page

    Enter your details to sign up

    ClickSend signup page

    Once the sign-up process is complete, click on API credentials to check your details.

    ClickSend account page

    API credentials will now be shown.

    ClickSend API credential

    Now, Enter these credentials in module configuration to successfully integrate ClickSend messaging service.

    5-5

    This is how admin can register with the SMS providers and obtain the API credentials.

    TextLocal

    First step is to sign up with the SMS provider. Go to https://control.textlocal.in/docs/ and click on sign up.

    TextLocal home page

    Enter your details to signup.

    Text Local Signup Page

    Go to Settings-> API Keys to create new API key.

    Text Local  click to access API

    Click on Create new key to generate API key.

    text local create new API key

    After clicking on create new key, API keys will be generated.

    Text local API key created

    TextLocal hash can be accessed from the Home Page of the TextLocal website.

    Textlocal API hash

    Now, Enter these credentials in module configuration to successfully integrate TextLocal messaging service.

    6-3

    SendinBlue

    First step is to sign up with the SMS provider. Go to https://app.sendinblue.com/account/register/ and click on sign up

    SendinBlue Home Page

    Enter your details to signup.

    SendinBlue signup page

    Click on ‘SMTP & API’ option to access API keys.

    SendinBlue Dashboard

    Now, Click on ‘Create A New API Key’ to generate API key.

    SendinBlue create new API key

    After clicking on ‘Create a new API key’, Select version & enter name of API key.

    SendinBlue select version & name of API key

    The API key will be successfully generated.

    SendinBlue API key created

    Now, Enter these credentials in module configuration to successfully integrate SendInBlue messaging service.

    7-4

    Onehop

    First step is to sign up with the SMS provider. Go to http://www.onehop.co/ and click on sign up

    Onehop home page

    Enter your details to signup.

    Onehop signup page

    Click on ‘Account Info’ to access API keys.

    Onehop access API key

    After clicking on ‘Account info’, user will be redirected to the page where API keys can be accessed.

    Onehop API key created

    Now, Enter these credentials in module configuration to successfully integrate Onehop messaging service.

    8-3

    Altiria

    In order to use the services of Altiria, visit the link first. After visiting the page, you will need to fill out basic details and Altiria team will contact you with all the necessary details needed to configure the module.

    Create-Trial-Account-Altiria

    After getting the details like Login Identifier, Password & Sender ID from Altiria, you can enter these in the configuration settings of the module.

    9-3

    This is how admin can register with the SMS providers and obtain the API credentials.

    Workflow

    On the front- end, a customer needs to add a number while adding an address. Hence, the SMS notification is also sent to this same number provided by the buyer in his information details. Additionally, messages of order, dispatch, cancellation, payment, delivery etc are also sent to the registered number of the customer.

    Account creation Page front end

    Buyer can even change the registered mobile number at the time of checkout.

    Checkout Page

    So, this was all about Prestashop SMS Notification Module. I hope this document will help you in checking the functionality of the module in a better way. Also, do let us know about your views in comments.

    Support

    For any kind of technical assistance or query, please raise a ticket or send us a mail at [email protected]

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    Current Product Version - 4.3.2

    Supported Framework Version - 1.7.x.x

    Blog Version - 1.7.x.x
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  • Abhinav Gupta
    • amit kushwaha (Moderator)
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