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    Prestashop Point of Sale System

    Prestashop Point of Sale System is a web-based POS solution that facilitates the store owner to manage multiple physical stores and synchronize them to your eCommerce store. Synchronize your store data (orders, customers, product listings) with POS outlets.

    Create multiple sales agents and assign them to the respective POS outlets. POS panels for physical stores from where sales agents can search the products, place orders, manage customers, apply vouchers, process returns.

    Connect your POS system with the barcode scanner, printer, and cash drawer to speed up the purchase process on your physical stores. Also, our POS system works in an offline mode. So, even if the internet connection is not available your sales agents can process the orders.

    Offer multiple payment methods such as cash, debit or credit card to the customers. Also, there is a split payment option that enables the customers to use more than one payment method to pay for the order.

    Check the overview of the plugin in the video mentioned-below –

    Features of Prestashop Point of Sale system

    • Add multiple physical stores and associate products with them.
    • Add multiple sales agents and assign them to POS outlets.
    • A separate panel for sales agents from where they can manage sales and customers.
    • Add products to the POS cart in two ways: on clicking the product or by scanning the barcode.
    • Update product quantity, price, and apply the discount on products & orders.
    • Add customer profile from POS panel by entering the basic details.
    • Edit customer details while processing an order.
    • Create order from POS panel in an offline mode.
    • POS system automatically sync offline orders to online once the internet connection is restored.
    • Customers can choose to pay for their orders via cash or card or in split form(partial payment via cash or card).
    • Put an order on hold and retrieve it to complete the order at a later stage.
    • Our POS system supports multiple languages and currencies.
    • Print the sales receipt after the order is completed.
    • Connect cash drawer to POS printer to open after printing the sales receipt.
    • Synchronize Prestashop product quantity with POS outlet quantity.
    • POS dashboard to view sales, the number of orders received, and net profits from a particular POS outlet.
    • Also, view top cashier and top selling products in the POS dashboard.
    • POS system supports guest checkout.
    • Admin can easily enable/disable/delete the POS outlet.

    How to install Prestashop Point of Sale System Module

    • Firstly, Go to Module Manager in Back office and click on ‘upload a module’.
    • Now, Drag and drop the module file or select the file from the system.
    • In this way, the module installation will be successful.
    Click here to install Prestashop point of sale system Module
    Drop or select to upload the file of Prestashop point of sale system module
    Prestashop point of sale system Module is installed

    Note

    Add this custom hook to maintain & sync the stocks automatically.

    File: src/Core/Stock/StockManager.php 

    Hook:

    $hookManager->exec(
                'actionWkUpdateQuantity',
                array(
                    'id_product' => $product->id,
                    'id_product_attribute' => $id_product_attribute,
                    'quantity' => $stockAvailable->quantity,
                    'delta_qty' => $delta_quantity
                )
            );

    In line 197, After this hook:

    $hookManager->exec(
                'actionUpdateQuantity',
                [
                    'id_product' => $product->id,
                    'id_product_attribute' => $id_product_attribute,
                    'quantity' => $stockAvailable->quantity,
                ]
            );

    POS Management – Admin’s End

    After the successful installation of the module, a new tab “Manage POS” adds to configure the module settings.

    General Configuration

    Prestashop point of sale system General Configuration

    Change product price in cart

    Suppose, an employee has added a product to the cart.

    Prestashop point of sale system outlet front view

    If admin has selected “Price (Tax Excluded) in “Change Product Price in cart” field. Now, when an employee changes the product price then “tax excluded price” will also change as shown below:

    Prestashop point of sale system outlet front view
    Prestashop point of sale system

    If admin has selected “Price (Tax Included) in “Change Product Price in cart” field. Now, when an employee changes the product price then “tax included price” will also change as shown below:

    POS outlet front view

    Product Configuration

    While configuring the “Product Settings”, admin has to:

    • Set number of characters for product name which will be visible on POS.
    • Specify the product quantity for a low stock warning so that once the product quantity gets equal to or less than this quantity then a low stock warning sign will display on POS.
    • Select the parameters with which an employee can search for a product on POS.
    • Select barcode search type either UPC or EAN.
    • Enable/Disable the display of tag on combination products on POS.

    Note: This POS module is not compatible with Advance Stock Management feature of Prestashop 1.6.

    Prestashop point of sale system product settings

    Front End View

    POS outlet front view

    Show Outlet Product Active on Assign

    If enabled, then after assigning the product to an outlet the POS status will be active which means that the product assigned to an outlet is active on POS.

    Customer

    By default, the guest checkout is disabled in Prestashop point of sale system as only the registered customers can place an order.

    guest checkout

    Admin can enable guest checkout by setting up a default email id which can be used for placing all the guest orders. Also, select the default parameter to search the customer at POS end.

    Custom settings at POS

    If you enable customer group selection, then you can assign groups to the customer at POS end. To do so, edit the customer detail and assign the group.

    3-2

    Now, you can also search the customer by their name, email and phone number. This will enhance the customer search functionality at POS end.

    Select parameter to search POS customer

    Payment Methods

    Under “Payment Methods”, admin can select:

    • payment modes which will be available to employees on POS and
    • payment method to be used in case of order return.

    payment methods

    Order Receipt

    Under “Order Receipt” admin can:

    • Choose which type of printing you want to use.
    • Enter the printer name with which system gets connected.
    • Enable/Disable the display of product discount, order discount, and barcode on order receipt.
    • Enable/Disable sending of email to customer through POS when his order gets placed.
    • Enable cash drawer to open it on the command of invoice printing. Cash drawer is an integral part of the POS which is used to manage daily cash transactions of the shop.

    Raw printing

    Our module supports ESCPOS language. For raw printing, the POS printer/ thermal printer which you are using must support ESCPOS language.

    How to configure Printer

    Before using the printer, follow the instructions given below:

    1. Install Java 8 or the higher version from the link: https://java.com/en/download/
    2. Download the QZ tray from the link: https://qz.io/download/
    3. Install it as a typical program on your PC
    4. Launch the QZ tray application
    5. Configure the printer name in the backend POS configuration page.

    In order to check the compatibility of the POS printer with our POS. Please open the link. Then, select ESC/POS language and then print.

    order receipt settings

    HTML printing

    The module also supports HTML printing.

    HTML printing

    Front End View

    In the case of raw printing, the following page opens at the POS end.

    invoice

    In the case of HTML printing, the following page will open at your POS end. Here, you can choose to simply save this file as PDF or print it via a selected printer.

    7

    Shipping

    shipping

    In case the products need to be delivered then the admin can enable the shipping and select the shipping methods which will be on POS. POS carrier has been set as a default shipping method.

    shipping methods

    Add/Manage Outlets

    Admin can add/manage outlets by navigating through Manage POS->Outlets.

    POS outlets
    add POS outlet

    After saving the outlet details admin can assign products to the outlet.

    assign product to outlet

    Admin can assign all the Prestashop products to an outlet at once by clicking on “Assign All product” button.

    assign product to outlet

    Admin can also assign specific products to the outlet by clicking on “Assign Product” button.

    assign product to outlet

    The sales agent can select the language and currency for the POS outlet if admin has assigned multiple languages and currencies to the outlet from the backend.

    Point-of-Sale-32

    POS Dashboard

    pos dashboard

    In POS Dashboard, admin can view the complete statistics for POS. Admin can view total sales, number of orders, average cart value, and net profit from POS as well as the Prestashop store.

    Sales

    Admin can check the total sales that have been generated from POS as well as the Prestashop store.

    dashboard

    Number of orders received

    Admin can view the number of orders received from POS as well as the Prestashop store.

    dashboard

    Average Cart Value

    In POS dashboard, admin can also view the average cart value for POS and Prestashop store as well.

    average cart value

    Net Profits

    In POS dashboard, admin can also view the Net profits earned from POS as well as the Prestashop store.

    net profit

    Top Cashier

    top cashier

    Top Selling Products

    top selling products

    Assigning Customer Groups

    After the installation of the module, a POS Customer group gets automatically added.

    POS customer group

    Adding Sales Employees

    Admin can add the sales employee by navigating through Configure->Advanced parameters->Team->Employees.

    sales employee

    While adding a new employee admin can assign him/her to the outlet.

    new employee

    If admin has set permission profile as “POS” then no employee will be able to access the tabs and a message will be displayed as shown below:

    employee

    If the admin has not assigned any POS Outlet to an employee, then that employee will not be able to log in to POS.

    employee

    The following message will be displayed on screen if an employee has not been assigned to any POS outlet by admin.

    login page

    Front End Workflow of POS System

    First of all, an employee or sales agent has to log in to the POS System by entering email address and password.

    login page

    Once the employee has successfully logged in he will be redirected to the POS System.

    Start New Session

    If an employee clicks on “Start New Session“, then the products which were added in the cart by an employee during the previous session will be removed and a new session will get started.

    After login to POS shop, an employee can view the products, categories and checkout panel as shown below:

    view categories on POS

    An employee just needs to click on a product for adding it to the cart. In case of a combination product when an employee clicks on the product, a popup appears on screen where he has to select a combination, enter its quantity and then click on “Add To Cart” button.

    add product to cart

    Once the products have been added to cart, then an employee can:

    • Update the quantity of the products.
    • Update the Price of the products.
    • Give a discount on the products.
    • Give Cash discount on an order.
    • Remove products from the cart.
    update cart

    During checkout, if a customer wishes to purchase something else then an employee can put his cart on hold and start a new cart.

    cart update

    When an employee clicks on Proceed to checkout button he gets redirected to “Customer” page where he has to select a customer.

    select customer

    After selecting a customer, when an employee clicks on proceed to checkout button he gets redirected to payment page. On Payment page, an employee can apply voucher on a cart, enter message about an order for reference, and select payment method for processing the payment.

    apply voucher
    apply voucher
    apply voucher
    payment
    payment

    When an employee clicks on “Validate” button for completing the payment, invoice for an order gets generated in which order details are mentioned.

    payment

    In Prestashop POS, a customer can pay using more than one payment method. Suppose if the order amount is $30, then a customer can pay $10 via cash and the remaining amount i.e. $20 via card payment or cheque.

    partial payment
    partial payment

    Orders

    An employee can check the list of orders under” Orders” tab.

    POS orders

    Offline Orders

    In POS system, an employee can process the orders even if the internet connection is not available in the system. In case internet connection is not available, then the employee will the products in cart and complete the order.

    Note: Only cash payment method will be available in POS in case of no internet connection.

    offline orders

    Employee can view all the orders which he has processed offline under “Offline Order” tab.

    offline orders

    Once the internet connection gets established in the POS system, all the orders which are processed offline will be synchronized to online orders as shown below:

    order synchronization

    Order Return

    In the POS system, an employee can place a request to return an order and refund the amount under the “Order History” tab.

    return order
    return order
    return order

    Setting

    An employee can change the password of his POS shop account under the “Setting” tab.

    settings

    Order Message

    Now, you can also add a message with the order while placing it on the POS.

    8

    This message is also available in the order details section.

    9

    So, this was all about the PrestaShop Point of Sale module. I hope this document will help you in checking the functionality of the module in a better way.

    Also, do let us know about your views in the comments.

    In case, if you are also looking for a module with similar functionality for your marketplace, then do check out the blog.

    Support

    For any kind of technical assistance or query, please raise a ticket at http://webkul.uvdesk.com or send us a mail at [email protected]

    Also, please explore our vast range of featureful PrestaShop Addons.

    Current Product Version - 5.1.1

    Supported Framework Version - 1.7.x.x

    . . .
    Discuss on Helpdesk

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    31 comments

  • Jake
    Hi!

    I have some products in my physical store that will not be on my online store at all and stock management doesn’t matter for these products.

    Is it possible to have products on the POS that are not shown on the online store?

    Thanks!

    • Anuj Verma (Moderator)
      Hi there,
      Thanks for contacting Webkul!

      Well, in the default flow of the module, this feature is not included. However, we can discuss the possibility of customizing this feature for you in the module.
      We request you to kindly raise a ticket at our support ticket system https://webkul.com/ticket/ or simply email us at [email protected] so we can take this conversation ahead.

      Have a good day!

      Regards

  • David Notaro
    Hello
    on the demo, I see that it loads products and customer. Does the module have to load every time on star up? Or only first time on install. We have over 15,000 products
    Thanks Dave
    • amit kushwaha (Moderator)
      Hello David,
      Thanks for contacting Webkul!

      Well, we have checked that you have also raised a ticket related to this module queries on our platform. Therefore, please check our response there, and let’s take this conversation ahead on the ticket itself.

      Have a good day!

      Regards.

  • stefan
    hi!
    we have 2 shops with the same stock and products connected to multishop. Does the pos work if we use it in one of the two shops?
    • prerna (Moderator)
      Hello Stefan,
      Thank you for contacting us!

      The POS module does not support the multishop feature of PrestaShop. It will only work with the default shop of your PrestaShop. If you need any modifications in the module, please raise a ticket at our support ticket system https://webkul.com/ticket/ or simply email us at [email protected].

      Thanks & Regards,
      Prerna Arora

      • stefan
        We want it for the default store. I understand correctly that it basically makes orders like another customer and accordingly sells the goods from the inventory. So should it actually pull off the inventory in both shops?
        • prerna (Moderator)
          Hello,

          Well, we would be glad to assist you with all your POS module related queries. Kindly raise a ticket at https://webkul.com/ticket/ so we can assist you in a better way.

          Thanks & Regards.

  • Henry Porsch
    Very interested in using your POS product. We have a Verifone Terminal for instore payments. We want to use that for all instore purchases. Can your product interface to the verifone terminal to input the price or, would we have to keep it has an “offline” payment system not connected to the POS? If so, we would need another payment option similar to “Cash” would we not?
    Thank you
    • prerna (Moderator)
      Hello Henry,

      Thanks for contacting Webkul!

      Regarding your this query, we have replied to you directly on your email address. We would request you to please check our response there and let us know your thoughts. Also, for any further queries related to our module, you can raise a ticket at our support ticket system https://webkul.com/ticket/ or you can mail us at s[email protected]

      Good day!

      Thanks & regards,
      Prerna Arora

  • kent
    How do you log into the front end in the demo?
  • Daniele
    Hi, I looking for a solution for to sale offline on phisical shop, using prestashop.
    I don’t understand how can this module work offline, if it is not a PC software.
    My shop have 3000 items, for example if I sell for 3 hours offline and I make 50 sale of 10 products/sale. How can this module work, if all product data are online on hosting database, and I’m offline? How can this module get data of 3000 product? Later it can sync offline order, but how can it get product data when offline?
    • prerna (Moderator)
      Hello Daniele,

      Greetings of the day!

      We have created a new ticket with your email regarding your this query. If you still have any further questions, please reply us back on the same. You can also create a new ticket anytime at our support ticket system https://webkul.com/ticket/ or you can mail us at [email protected].

      Thanks and regards,
      Prerna Arora

  • Lucas White
    Very informative and helpful. epos systems I was searching for this information but there are very limited resources. Thank you for providing this information.
    • prerna (Moderator)
      Hello Lucas,

      Thank you so much for appreciating.

      If you further need any assistance, please feel free to create a ticket at our support ticket system https://webkul.com/ticket/ or you can mail us at [email protected].

      Thanks again,

      Have a good day ahead!

      Regards,
      Prerna Arora

  • Nick Frost
    If client make his order online from site, will be this order show (synchronizing) in POS too or i should go to admin panel in web-site to see it?

    and the next question, we have sushi-bar with delivery option our orders, in your module there is no information in invoice about address delivery and the invoice can be created when the order is finished, but in our case first we will make delivery and then receive cash from client, so the question is it possible to make order from POS for delivery and close it when we delivered it and receive cash or other method of peyments. and the other order if the client making his order in bar (this method is working in your module now)

    • prerna (Moderator)
      Hello Nick,

      Greetings from Webkul!

      If the order is created online from site or from the POS, you’ll have to go to the orders tab in admin panel to view the order.

      Regarding your second question, our module currently have only two payment methods available i.e, Card and Cash. If you want any other payment method, then we would request you to please raise a ticket at http://support.webkul.com/ so we can discuss the possibility of customising it for you.

      Have a good day!

      Regards,
      Prerna Arora

  • Guillermo Linares
    Hi Ashish.

    Great job, congratulations.
    I would need for some products to be able to take their weight from a scale to give a value as a function of this in the POS, to recalculate its price.

    Could you contemplate this functionality soon?

    I think it would also increase the potential of this great development that you have made.
    Finally , thank you again and I look forward to your answer.

    • prerna (Moderator)
      Hi Guillermo,

      Greetings of the day!

      Currently this feature is not present in the module.
      Please raise a ticket at http://support.webkul.com/ so we can discuss the possibility of customising it for you.

      Have a good day ahead!

      Thanks & Regards,
      Prerna Arora

      • Janine
        We would be very interested in your module if there was a “scaleable” product option.
        • prerna (Moderator)
          Hello,

          Blissful Greetings from Webkul!

          We need to discuss your requirements in detail for which we would request you to please raise/create a ticket at our support ticket system https://webkul.com/ticket/ or you can mail us at [email protected].

          Thanks and have a good day!

          Regards,
          Prerna Arora

  • Manoj Agarwal
    Does it support barcode, so that pos can do the billing using barcode in offline mode and then order get sync.
    • prerna (Moderator)
      Hi Manoj,

      Greetings from Webkul!

      With POS, you can add the products to cart by scanning the products using the barcode in an offline mode too and when the internet connection gets established, all the orders which are processed offline will be synchronised to online orders.

      In case of further queries related to the module, please raise a ticket at our support ticket system- https://webkul.com/ticket/ or you can mail us at [email protected]

      Thanks & regards,
      Prerna Arora

  • Lucas White
    Nice post, Thanks for giving this information of epos system
  • Pablo Viteri
    is possible to manage the product stock by outlet/physical store
    • prerna (Moderator)
      Hi, 

      Greetings from Webkul!

      In the module, admin can assign products to the different outlets. If a customer buys a product from a particular outlet then the product quantity of that outlet will be updated and so is the quantity of the online store. 

      If you have any query then you can raise a ticket at our support ticket system- https://webkul.com/ticket/ or you can mail us at [email protected]

      Thanks and regards,
      Prerna Arora

  • Jason
    Can you have products that are only in the POS and not online? Example..
    We sell floor items that we do not sell online.. We would want to add these items and use the POS for the sale but we would not want them listed for sale on our e-commerce site?
    • prerna (Moderator)
      Hi Jason,

      Currently this feature is not present in the module.
      Please raise a ticket at http://support.webkul.com/ so we can discuss the possibility of customising it for you.

      Thanks & Regards,
      Prerna Arora

  • Juan Carlos Rodriguez
    Great module, but I have one question:
    ¿The modification of the Orders (price, quantity,..) is incliuded with the module? On the demo works, but I dont know if is included or I need a separate module.
    Thanks!!
    • prerna (Moderator)
      Hello,

      As of now with the module, you cannot modify the order from the POS end. However, once the order is created you can update the quantity of the product from the Orders tab in the backoffice.

      If you want that you can modify the order (at POS end) after the order is placed, then, we will have to customise it for you.

      Please raise a ticket at http://support.webkul.com/ so we can discuss the possibility of customising it for you.

      Thanks and regards,
      Prerna Arora

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