How to Manage Review in Shopware 6?

In this article, you are going to learn how to manage review in Shopware 6. After that, you will get an overview of how reviews operate in the Shopware 6 platform.

In Shopware 6 your customers have the option to rate your products. The reviews then end up in the administration, where store admin can check, approve, and comment on them.

What is Shopware?

Shopware is an eCommerce platform, that is instantly gaining new users all over the world. This open-source solution based on Vue.js is ultra-flexible and scalable.

This makes it an ideal choice for both a large marketplace and local brands. The software is flexible enough to use for different types of businesses, their requirements, and their offerings.

Plus, Shopware has also SEO capabilities and marketing features built-in. It is truly a comprehensive suite for those who want to start or boost their eCommerce productivity.

Product reviews are an essential part of an online store’s branding and marketing. They help build trust and loyalty and typically describe what sets your products apart from others.

Today we’re going to learn how reviews help your store increase sales, and how you can convince customers to provide more of them.

You can find the reviews in the Shopware backend under Catalogues > Reviews

After that, click on the Review button. All relevant information regarding the Review is shown here. The title, the stars awarded, the product which was rated, the customer who wrote the rating, and the date and time of the rating.

To get the details of the rating or delete the corresponding rating, click on any review. The rating details will show you a summary with all the important information about the rating.

In addition to the information that is already displayed in the overview, the complete evaluation text is now also displayed here.

Under Properties, you can show or hide the rating and pick for which language the rating should be displayed in the front end.

This rating is only displayed if the customer explicitly wants to display the ratings for all languages. 

In the front end, the customer will find the ratings on the product detail page next to the product description. Here all current reviews that are active and set for the language are displayed.

In the ratings, the customer first sees an overall rating in the form of 1 to 5 stars. Using the checkbox on the left he can limit the listing to ratings of a certain number of stars. 

On the right side, you see the listing of the ratings. How ratings in other languages, you can display ratings from other languages in addition to the ratings.

Now, click on Write a rating the customer can write his own rating. A rating must contain at least 40 characters.

I hope you have appreciated Shopware 6 review article. For any query in Shopware, you can send us an email at [email protected]. Please let me know if you want to discuss your Shopware project, you can ping us anytime at our skype: https://bit.ly/Akeneo-Shopware-Pimcore

Also, please explore our Shopware development services and top-quality Shopware extensions.