CS-Cart Ask A Question

CS-Cart Ask A Question: When buyers have concern about the products, they are likely to either look for vendor details to contact for further description or look for another product.The trouble with online shopping is that many customers are disconnected from someone who can answer their questions in real time with precision. Rather than watching potential buyers click away from e-commerce sites and to limit the risk of losing prospective clients we have created “CS-Cart Ask a Question” where user can easily communicate with vendor by asking questions during run time.


  • Increases customer engagement which improves site traffic.
  • Building trust between brand and customers.
  • Well integrated with CS-Cart Multi vendor Marketplace.
  • Option of image verification to protect from spam and abuse.
  • Functionality to set a customer receiver email.
  • Enable user to best highlight the store product’s strengths.
  • Decrease cart abandonment rate.
  • Speed up enquiry response.

CS-Cart Ask A Question

After downloading the CS-Cart Ask A Question you’ll get one zip file unzip and use it.After unzip you will get the cs-cartaskaquestion.pdf, read it carefully and follow it.

Click on “+” to upload and install the file. For better understanding please view the snapshot below.

Backend Configuration

    Click on Setting to configure the add-on. Please view the snapshots for better understanding.

    If admin wants to view the query raised by user in a specific mail id he/she can fill the details in the “Email”. If left blank then query generated will be send to product’s seller otherwise to admin when no seller is selected for specific product.

Frontend View

    Click on “Ask A Question” to display the pop-up.

    User need to fill the required details mentioned below which includes user name, email id and the related query. To protect site from abuse and spam the functionality of image verification is provided.

    Email notification at Seller/Admin end.


That’s all for the CS-Cart Ask A Question, still have any issue feel free to add a ticket and let us know your views to make the product better

Current Product Version - 1.3

Supported Framework Version - 4.2.x, 4.3.x, 4.4.x, 4.5.x, 4.6.x, 4.7.x

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