Lemon: Saudi Arabian Medical Pharmacy Company Improves Product Search

Lemon is a Saudi Arabian medical pharmacy company started in 1985 in the capital city of Riyad.

They are among the first pharmacies to open in the capital city, Riyadh, and have since grown into a trusted network.

Their mission is to build a healthier society by offering top-quality products and employing a team of highly qualified healthcare professionals.

Starting from Riyadh, they have now expanded across Saudi Arabia. Their network now has over 260 pharmacies and reaches a wider segment of the population.

They also have an online pharmacy platform, for allowing convenient online shopping and delivery for their customers.

E-commerce Pharmacy Market in Saudi Arabia

According to Statista, “The Pharmacies market in Saudi Arabia is expected to witness significant growth in the coming years.”

“According to projections, the revenue in this market is set to reach US$7.38bn in 2024.”

“Furthermore, it is anticipated that the market will experience a compound annual growth rate (CAGR) of 5.55% between 2024 and 2028, resulting in a market volume of US$9.16bn by 2028.”

“When compared to other countries globally, the United States is expected to generate the highest revenue in the Pharmacies market, reaching a staggering US$387.30bn in 2024.”

“In terms of per capita revenue, in 2024, each person in Saudi Arabia is projected to generate approximately US$196.90.”

What Challenges Did Lemon Face?

Lemon noticed, their customers faced difficulty in the product search within their online store.

So, they were searching for professional OpenCart development service providers that could help to resolve this problem.

Lemon has a large number of products in its e-commerce platform’s catalog, because of this the customer were not able to search for exact products.

Customers were not satisfied with the product searching experience of their web store.

To overcome this issue, they were looking for a solution, to make their customer’s product searching experience fast and efficient.

Regarding this concern, they contacted Webkul via UVdesk Support.

In this case study we’ll learn about the solution that Webkul gives to Lemon for resolving its issue.

Solution for Lemon

Webkul provided Lemon with one of its OpenCart modules, to overcome their challenge.

OpenCart Algolia Search integrated their OpenCart store with the feature of Algolia search.

This improvised the search results by the feature of auto-completing product names while searching along with their images.

It facilitated customers by automatically displaying suggestions of the related products while searching for a product.

It also works with the Arabic store view of Lemon’s website.

End Note

With the help of Webkul, Lemon is able to solve its product search issue.

Algolia search is a helpful solution for Lemon as it now provides an excellent customer search experience.

After integrating the Algolia search into their online platform, increased Lemon’s online store interaction of customers.