Gcshop: Enhanced Multi-Channel Operations for Finland’s Leading Asian Food Supplier

Gcshop, a leading online store founded in Helsinki in 2012, has quickly grown into Finland’s leading Asian food supplier. 

Their mission is to provide customers with the most up-to-date product options, competitive prices, and fastest delivery services.

They wanted to streamline operations to improve data flow and inventory management.

They were looking for services through a reputed Odoo development company to resolve their issues.

So we worked together to overcome their challenges and strengthen their business.

Multi-Language and Inventory Management

Gcshop wanted to leverage two Odoo ERP connector extensions  MOB Multi-Language and Customer Pricelist. 

• Bi-directional Multi-Language Synchronization: Seamless transfer of product translations between Odoo and Magento. It ensures a consistent customer experience across languages.
• Price and Customer Group Sync: Two-way synchronization of special prices and customer group prices between Odoo and Magento. It provides accurate pricing across channels.
• Inventory Management with Control: Ability to map stock levels from various Odoo warehouses to Magento MSI (Multi-Source Inventory) for each store. They also wanted a switch to manage stock control between Odoo and Magento MSI.

These requirements aimed to bridge the gap between their ERP system and e-commerce platform, ensuring consistent product information, pricing, and inventory across all channels.

How we Helped Gcshop

• Custom Extension Development: Building custom extensions for MOB Multi-Language and Customer Pricelist functionalities tailored to gcshop’s specific needs.
• Inventory Mapping and Control: Developing a feature to map product stock from multiple Odoo warehouses to Magento MSI, along with a control switch for managing inventory flow between the systems.
• Seamless Integration: Ensuring smooth integration of the developed extensions with gcshop’s existing Multichannel Magento 2 Odoo bridge.

Gcshop approached us with their specific needs, and we initiated a collaborative approach. Our team thoroughly analyzed their existing setup and requirements.

The Solution: Enhanced Functionality and Streamlined Operations

The implemented solutions delivered significant improvements for Gcshop:

• Effortless Multi-Language Management: Bidirectional product translation synchronization ensured a consistent customer experience across languages, eliminating manual updates and potential errors.
• Accurate Pricing Across Channels: Automatic price and customer group price synchronization between Odoo and Magento guaranteed consistent pricing, reducing customer confusion and streamlining operations.
• Enhanced Inventory Control: The ability to map stock levels and manage inventory flow with a control switch provided Gcshop with greater control over its inventory across multiple warehouses and stores.

Results and Benefits: A Transformation for Gcshop

Gcshop’s collaboration with Webkul resulted in a significant transformation of their multi-channel operations. Here are some key benefits they experienced:

• Improved Customer Experience: Consistent product information and pricing across languages and channels enhanced customer satisfaction.
• Reduced Manual Work: Automated synchronization of data minimized manual updates, saving time and resources.
• Enhanced Operational Efficiency: Streamlined inventory management with control over stock flow led to increased efficiency and reduced errors.
• Scalability for Future Growth: The implemented solutions provided a robust foundation for Gcshop to scale its business and manage future growth efficiently.

Conclusion

Our successful collaboration with Gcshop demonstrates the power of a well-defined approach and effective communication.

By understanding their challenges and developing customized solutions, we empowered Gcshop to achieve greater operational efficiency and deliver a seamless customer experience.

This project exemplifies our commitment to building long-lasting partnerships that drive business success.

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