Menu Close

    BigCommerce Marketing Cloud Connector

    Overview –

    Avail unified synchronization between BigCommerce & Marketing Cloud using BigCommerce Marketing Cloud Connector. It is enhancing the features of e-commerce and CRM platforms with the concept of service first approach. It enables you to sync products, customers, subscribers, abandoned carts, and orders from BigCommerce to Marketing Cloud.

    Features –

    • Sync Products from BigCommerce to Salesforce Marketing Cloud.
    • Sync Customers from BigCommerce to Salesforce Marketing Cloud.
    • Sync Orders from BigCommerce to Salesforce Marketing Cloud.
    • Sync Subscribers from BigCommerce to Salesforce Marketing Cloud.
    • Sync Abandoned Cart from BigCommerce to Salesforce Marketing Cloud.
    • Data accuracy while synching data using BigCommerce market cloud integration.
    • Data can be synced partially whenever required.
    • Manual, CSV Import, and real-time data sync.

    How To Install The App –

    Go to this link https://marketingcloud.eshopsync.com/ and click on the Buy Now option to buy the connector.
    Buy Now
    Further, you will be redirected to the Bigcommerce Marketplace. Here you will need to click on Get This App option to install the application as shown in the snapshot below –
    Buy Now

    When you will click on the “Get This App” option it will take you to the login page of BigCommerce. Just log in to your BigCommerce store if not logged in.

      • Now, click on the “install” as shown below –
        Install

    After installation will get complete, you will find the Marketing Cloud Connector by Webkul in the list of app installed at your bigcommerce end.

    Step 1 :

    In step 1, You have to go to the App Setting >> General and just enter the credentials like Client Id, Client Secret, Account Id, and Sub Domain and save.

    Start your headless eCommerce
    now.
    Read More

    settings

    How To Get The Credentials-

    You will get these credentials at the Salesforce Marketing Cloud end.
    Login to your Salesforce Marketing Account, now go to Setup then under Platform Tools, you will find Apps >>Installed Packages click on it as shown in the snapshot –
    BigCommerce Marketing Cloud Connector credentials
    After that, click on New and add new package details as shown below –
    BigCommerce Marketing Cloud Connector credentials
    View of Created package –
    BigCommerce Marketing Cloud Connector credentials
    Now after creating the package click on it and add a new component as shown below –
    BigCommerce Marketing Cloud Connector credentials
    Choose the component type and click on next as shown below –
    BigCommerce Marketing Cloud Connector credentials
    Further, you have to select server-to-server option then click on next as shown below –
    BigCommerce Marketing Cloud Connector credentials
    Now, check the boxes accordingly as shown –
    BigCommerce Marketing Cloud Connector credentials
    BigCommerce Marketing Cloud Connector credentials
    BigCommerce Marketing Cloud Connector credentials
    Now after selecting the check boxes accordingly. Click on save as shown below –
    BigCommerce Marketing Cloud Connector credentials
    After this step, you will get the required credentials from here as shown –
    BigCommerce Marketing Cloud Connector credentials

    For Account Id and Sub Domain, you will need to go to Settings >> Company Settings >> Account Settings as shown –

    BigCommerce Marketing Cloud Connector credentials
    Now, proceeding further with the next step, now after the general settings you need go to the App Setting >>Application as shown below –
    BigCommerce Marketing Cloud Connector - application settings option

    Step 2 :

    Now, in step 2, you will need to go to sync data option to sync all the data from Bigcommerce end to Salesforce Marketing Cloud end as shown in below snapshots –

      • Subscriber Synchronization From Bigcommerce To Salesforce Marketing Cloud –

        To sync subscriber from Bigcommerce end to SFMC end you need to go to sync order then subscribers as shown below.

        BigCommerce Marketing Cloud Connector - sync data option

      • Product Synchronization From Bigcommerce To Salesforce Marketing Cloud –

        To sync products from Bigcommerce end to SFMC end you need to go to sync order then products as shown below.
        BigCommerce Marketing Cloud Connector - sync data option

      • Order Synchronization From Bigcommerce To Salesforce Marketing Cloud –

        To sync order from Bigcommerce end to SFMC end you need to go to sync orders then orders as shown below.
        BigCommerce Marketing Cloud Connector - sync data option

    Note : You need to use sync option only if you have not enabled the auto sync also, you can use the sync option when you have data under 1000 only, if you have more data than 1000 then you need to use CSV Import functionality of the application.

    CSV Import –

    To sync data through CSV Import from the Bigcommerce end to the Marketing Cloud end you need to go to the Import >> CSV Import option as shown below.
    Now, enter the required details and click on Import.
    BigCommerce Marketing Cloud Connector - CSV data Import option
    That’s how you can sync data from the BigCommerce end to the Marketing Cloud end when you have more than 1000 records to sync for the entities.

    Exported Data At Marketing Cloud End –

    Navigate to Email Studio-> Emails-> Subscribers->Data Extensions. The data ie; products, customers, and orders will be exported here in these data extensions.

    data extension

    How To Upgrade The Plan –

    For the subscription related information, you will need to go to My Subscription >> Subscription Information. We have provided a free trial plan for 10 days which will be allocated to you when you will install the application.
    Now click on the upgrade plan option to upgrade the plan as shown below –

    plan details
    There are the three types of plans as follows –

      • Basic – Basic plan is of $15.00 per month, with the help of this plan you can sync 5000 subscribers from BigCommerce end to Marketing Cloud end.
      • Executive – Executive plan is of $25.00 per month, with the help of this plan you can sync 400000 subscribers from BigCommerce end to Marketing Cloud end.
      • Business – Business plan is of $45.00 per month, with the help of this plan you can sync unlimited subscribers from the BigCommerce end to Marketing Cloud end.

    plans

     

    Support

    That’s all for the BigCommerce Marketing Cloud Connector. Still, have any issues, feel free to write us at [email protected] and let us know your views to make the app better. For any kind of technical assistance, just raise a ticket at http://webkul.uvdesk.com

    •  

    Current Product Version - 1.0

    . . .
    Discuss on Helpdesk

    Leave a Comment

    Your email address will not be published. Required fields are marked*


    Be the first to comment.

    Back to Top

    Table of Content