BigCommerce Marketing Cloud Connector

Avail unified synchronization between BigCommerce & Marketing Cloud using BigCommerce Marketing Cloud Connector.

It is enhancing the features of e-commerce and CRM platforms with the concept of a service-first approach.

It enables you to sync products, customers, subscribers, abandoned carts, and orders from BigCommerce to Marketing Cloud.

• Sync Products from BigCommerce to Salesforce Marketing Cloud.
• Sync Customers from BigCommerce to Salesforce Marketing Cloud.
• Sync Orders from BigCommerce to Salesforce Marketing Cloud.
• Sync Subscribers from BigCommerce to Salesforce Marketing Cloud.
• Sync Abandoned Cart from BigCommerce to Salesforce Marketing Cloud.
• Data accuracy while syncing data using BigCommerce Market Cloud integration.
• Data can be synced partially whenever required.
• Manual, CSV Import, and real-time data sync.

Go to this link https://marketingcloud.eshopsync.com/ and click on the Buy Now option to buy the connector.

Further, you will be redirected to the BigCommerce Marketplace. Here you will need to click on the Get This App option to install the application as shown in the snapshot below –

When you click on the “Get This App” option, it will take you to the login page of BigCommerce. Just log in to your BigCommerce store if not logged in.

• Now, click on the “install” as shown below –

After the installation is complete, you will find the Marketing Cloud Connector by Webkul in the list of apps installed on your BigCommerce end.

Step 1 :

You have to go to the App Settings>> General and just enter the credentials like Client ID, Client Secret, Account ID, and Subdomain and save.

You will get these credentials at the Salesforce Marketing Cloud end.

Log in to your Salesforce Marketing Account, now go to Setup, then under Platform Tools, you will find Apps >>Installed Packages, click on it as shown in the snapshot –

After that, click on New and add new package details as shown below –

View of Created package –

Now, after creating the package, click on it and add a new component as shown below –

Choose the component type and click on Next as shown below –

Further, you have to select the server-to-server option, then click on Next as shown below –

Now, check the boxes accordingly as shown –

Now, after selecting the check boxes accordingly. Click on save as shown below –

After this step, you will get the required credentials from here as shown –

For Account ID and Subdomain, you will need to go to Settings >> Company Settings >> Account Settings as shown –

Now, proceeding further with the next step, after the general settings, you need to go to the App Settings>> Application as shown below –

Step 2 :

Now, in step 2, you will need to go to the sync data option to sync all the data from the Bigcommerce end to the Salesforce Marketing Cloud end, as shown in the snapshots –

• Subscriber Synchronization From Bigcommerce To Salesforce Marketing Cloud –
  

To sync subscribers from the BigCommerce end to the SFMC end, you need to go to Sync Data, then Customers, Subscribers, Products, Orders, as shown below.

Note: You need to use the sync option only if you have not enabled the auto-sync.

Also, you can use the sync option when you have data under 1000 only; if you have more data than 1000, then you need to use the CSV Import functionality of the application.

CSV Import –

To sync data through CSV Import from the Bigcommerce end to the Marketing Cloud end, you need to go to the Import >> CSV Import option as shown below.

Now, enter the required details and click on Import.

That’s how you can sync data from the BigCommerce end to the Marketing Cloud end when you have more than 1000 records to sync for the entities.

Navigate to Email Studio-> Emails-> Subscribers->Data Extensions. The data, i.e., products, customers, and orders, will be exported here in these data extensions.

For the subscription-related information, you will need to go to My Subscription >> Subscription Information. 

We have provided a free trial plan for 10 days, which will be allocated to you when you install the application.
Now click on the upgrade plan option to upgrade the plan as shown below –

There are three types of plans as follows –

• Basic – Basic plan is of $15.00 per month, with the help of this plan, you can sync 5000 subscribers from BigCommerce end to Marketing Cloud end.
• Executive – The executive plan is $25.00 per month. With this plan, you can sync 400000 subscribers from the BigCommerce end to the Marketing Cloud end.
• Business – Business plan is $45.00 per month. With this plan, you can sync unlimited subscribers from the BigCommerce end to the Marketing Cloud end.

That’s all for the BigCommerce Marketing Cloud Connector.

Still, have any issues, feel free to write us at [email protected] and let us know your views to make the app better.

For any kind of technical assistance, just raise a ticket at http://webkul.uvdesk.com