Hagemarked is a Norwegian Garden Centre that used Webkul’s extension to hide its product prices until the customer have logged in on their platform.
Hagemarked • Norway
Retail
Garden Plants
Shopware Support and Maintenance Services
Webkul’s Shopware Support and Maintenance services can help you save time and money by ensuring that your online store is always running at its best.
The world’s top brands trust us
Recognition
Shopware Extension & Bronze Partner Accreditations.
Official Shopware Bronze & Extension Partner, CMMI Level 3 appraised, and Deloitte Fast 50 laureate trusted by 150,000+ businesses worldwide.
Customer success stories
We are defined by the success stories of our ambitious customers.
Discover how global brands and fast-growing businesses scale their Shopware stores with Webkul’s dedicated support and maintenance services.
Swiss-Based Fabric & Sewing Accessories Online Boutique Store Built With Shopware Multi Vendor Marketplace
Stoffwald • Switzerland
Multi-vendor Marketplace
Fabrics & Sewing Accessories
German-Based Online Shop For Cleaning Supplies & Hygiene Articles
Clendo • Germany
Marketplace
Cleaning and Hygiene Articles
Going offline to online and developing a hybrid mobile app for the Dutch furniture retailer.
Das Apartment Living • Germany
Retail
East Coast-style Furniture and Home Furnishings
Licatec streamlines product data and catalog synchronization with Webkul’s Akeneo Shopware 6 Connector for better efficiency and accuracy.
Licatec • Germany
Industrial
Lighting and Cable
What we do
End-to-End Shopware Support & Technical Services.
From AI-assisted plugin engineering to proactive performance tuning and cloud hosting, Webkul safeguards your Shopware store.
AI-Powered Development
We are pioneers in an AI-first approach to software development, leveraging Large Language Models (LLMs) to build smarter and faster.
By aggressively utilizing state-of-the-art AI coding agents like GitHub Copilot, Claude, and Gemini, we automate module generation, app creation, and custom development.
Combined with our expertise in fine-tuning LLMs for specific business needs, this massively reduces your project costs and accelerates your go-to-market timeline.
Shopware Extension Installation
Enhance your Shopware store with Webkul’s Shopware Extension Installation service.
We can easily install and set up any Shopware add-on you need to make your store even better.
Make it easy to add features to your store with Webkul’s Shopware extension service. Boost your store and keep customers happy – all in one go!
Shopware Support Service
Webkul offers a comprehensive Shopware Support Service to keep your online store running smoothly.
Our team of Shopware specialists can assist you with everything from bug fixes to technical consultations.
We are here to help anytime, 24/7. Especially with urgent issues to keep your business running smoothly.
Shopware Performance Optimization Service
Webkul’s Shopware Performance Optimization Service can help! We understand the importance of a fast and responsive online store for customer satisfaction and conversions.
Our experts identify bottlenecks and fine-tune your Shopware for peak speed and performance.
Shopware Migration Services
Webkul offers Shopware Migration Services to ensure a smooth and efficient transition from your existing platform to Shopware.
We take care of everything when you move your data. We start by planning it out, then check your data, move it securely, and test it thoroughly.
We migrate your important info, like products, customers, orders, and categories, with minimal interruption and a smooth experience for your customers.
Shopware Upgrades and Updates Service
Keep Your Shopware Store Running Smoothly with Webkul’s Shopware Upgrades and Updates Service.
- Enhanced Security: Stay protected from potential security threats with the latest updates.
- Improved Performance: Enjoy a faster and more efficient online store.
- Access to New Features: Unlock the newest functionalities to elevate your store’s capabilities.
Shopware Security Management Service
Having a safe online shop is very important. It makes customers trust you and keeps your business protected.
Webkul’s Shopware Security Management Service provides comprehensive security solutions to safeguard your Shopware store from ever-evolving threats.
Engagement Models
Flexible Shopware Support & SLA Plans.
Choose the support model that aligns with your operational cadence — dedicated full-time specialists, flexible hourly retainers, or fixed-scope upgrades.
Team augmentation
Dedicated Team
A dedicated squad of certified Shopware developers working exclusively on your store maintenance, sprint backlog, and continuous optimizations.
- Full-time certified developers
- Scale up or down monthly
- Best for high-traffic enterprise stores
Most flexible
Hourly / Retainer Support
Pay only for the hours you need with priority SLA windows. Ideal for ongoing patch audits, troubleshooting, and ad-hoc enhancements.
- Transparent ticket-based billing
- Rapid onboarding in 24-48 hours
- Best for evolving support needs
Fixed scope
Fixed-Scope Upgrades
Defined deliverable, timeline, and locked milestone pricing for version migrations, performance overhauls, and security hardening.
- Guaranteed milestones & fixed budget
- Comprehensive QA & staging checks
- Best for version migrations & audits
How we deliver
Shopware Support and Maintenance Service Process.
A structured, proactive lifecycle guaranteeing maximum store uptime, rapid response times, and ongoing platform optimization.
Consultation and Assessment
We understand your business goals and thoroughly assess your current Shopware store architecture, active plugins, and hosting stack.
Customized Plan Development
We build a tailored maintenance plan that includes regular version updates, speed enhancements, security audits, and dedicated SLA coverage.
Implementation and Setup
We configure isolated staging sandboxes, apply necessary updates, and deploy performance optimizations with zero store disruption.
Monitoring and Maintenance
We continuously monitor your Shopware store telemetry to ensure optimal performance, server health, and transaction flow.
Proactive Issue Resolution
If any errors or performance bottlenecks arise, our team proactively addresses and resolves them before they impact your shoppers.
Reporting and Consultation
We deliver regular reports on store health, uptime metrics, and performance, continually aligning support with your growth roadmap.
Delivered by certified Shopware Certified Experts Agile + DevOps.
Industries
We have worked across different verticals & industries.
We customize our eCommerce migration services to meet the special needs of each business and industry, ensuring continuous operations and scalable growth.
Fashion & Apparel
Apparel catalog and variant migration.
Food & Grocery
Perishable inventory and delivery routes.
Retail
Omnichannel POS and store synchronisation.
FMCG
High-volume catalog and order dispatch.
Real Estate
Property listings and agent lead databases.
Construction
Heavy materials and contractor portal data.
Hotel
Reservation engines and booking systems.
Healthcare
Patient and pharmacy catalog data.
Telecom
Subscription plans and recurring billing.
Fintech
Encrypted tokenized financial integrations.
Manufacturing
B2B tier pricing and ERP connectors.
Automotive
Year-make-model parts fitment catalog.
Why Webkul
Why choose Webkul for Shopware Support and Maintenance?
Official Shopware Bronze & Extension Partner with certified developers delivering high-availability support, tailored maintenance, and proactive performance optimization.
Reduced Downtime
Webkul takes care of your online store regularly to prevent problems and keep it running smoothly.
Enhanced Security
We keep your Shopware store safe by implementing updates and patches to protect it from vulnerabilities and cyberattacks.
Improved Performance
Webkul makes your Shopware store run faster and smoother. This means quicker loading times and a hassle-free experience for your customers.
Up-to-Date Software
Using Shopware’s latest version keeps your store up-to-date with new features, better security, and bug fixes.
Improve Customer Satisfaction
A fast, secure, and glitch-free shopping experience keeps your customers happy and returning for more.
Scalability Support
Webkul can assist you in scaling your Shopware store as your business grows, ensuring it can handle increased traffic and sales.
24/7 Emergency Support
Our technical support squad is available around the clock to triage critical incidents, safeguard store uptime, and keep checkouts seamless.
High Concurrency & Speed
Developed for enterprise loads with Redis object caching, Symfony HTTP cache, and optimized Elasticsearch catalog querying.
Client feedbacks
Trusted by merchants, proven by results.
“We’ve bought a Shopware Extension which is a hybrid App, which we can now offer in the Google Play Store and the IOS App Store. I’m still impressed how fast and how sharp the support team leads us through every process of the App-Store clarification. Very fast and useful response”
I used the Akeneo Shopware Integration and it works fine. The response time for my support enquiries is short and with high quality. Also the customization for the Shopware connector worked in the first try. So I can recommend Webkul in any way. Great work.
Philipp KnoepflerIT Application Manager, Print Equipment GmbH & Co. KGNice product and good support service provided by Webkul Team.
Stefania RiminucciSoftware and Web DeveloperWebness
Webkul is a reference company in the development market for Shopware.
Sergio Perez DominguesSales Executive, InfracommerceWe’re already seeing much better velocity and better knowledge and experience than we’ve had with other developers.
Rick WaltereCommerce Development ManagerBarcodes Inc.
I bought the MangoPay payment gatway solution and the assistance service in the event of a problem and indeed the support is very competent and the problems are resolved on average within 24 to 48 hours. The development team does a marvelous job so congratulations.
Nitish PeerooCEO, SixtroneAll communication is done through a ticket system. I appreciate the regular almost daily updates of what is being worked on, and communicating changes or updates is easy through this system. Mobikul’s response timeframe is quick, and the developers accomplish tasks in a very reasonable timeframe. They also respond to questions, concerns, and bugs very quickly.
Josh ArnoldPresident, ATV EscapeFrequently Asked Questions
Questions, answered.
What services are included in Shopware maintenance?
Shopware maintenance includes updates, bug fixing, security checks, performance optimization, backups, monitoring, and technical support for store stability.
Does Shopware support include version upgrades?
Yes, Shopware support includes handling version upgrades, installing patches, updating plugins, and ensuring compatibility without affecting store performance.
How does Shopware maintenance ensure store security?
Shopware maintenance ensures security by applying patches, monitoring threats, fixing vulnerabilities, and protecting store data from potential cyber risks.
Can Shopware experts handle plugin installation and setup?
Yes, Shopware experts install, configure, and manage plugins to extend store features and maintain compatibility with your existing setup.
Can Shopware maintenance help scale my online store?
Yes, Shopware maintenance prepares your store for growth by optimizing performance, handling traffic spikes, and supporting business expansion needs.
Start building
Need Dedicated Shopware Support?
Speak directly with certified Shopware developers. Get a rapid technical assessment, dedicated SLA response, and tailored support plan within 24 hours.
- Reply within 24 business hours
- Official Shopware Bronze Partner
- NDA on request, IP stays yours
- No obligation, free consultation
