Opencart Return Merchandise Authorization is a brilliant module and very useful for product return and order return. This module allows you to organize a system for customers to request a return without any efforts. With the help of this module, customer can return the seller’s products, have them replaced or refunded within the specified time limit. Seller can generate RMA reason and shipping label for the customers.
Since it’s an add-on for the Marketplace Module, so marketplace module must be installed before installing the Opencart Marketplace RMA System.
Wanna know more how Product Return Merchandise Authorization works? Check out case study –
- Return Merchandise Authorization for Opencart marketplace.
- Buyer can send their queries to the seller.
- RMA History with Filters and Pagination.
- Dynamic order selection with various option.
- Customer can upload multiple RMA images.
- Print RMA details and shipping label easily.
- Admin can set Order status for RMA.
- Seller can generate RMA reason for customers.
- Seller can generate shipping label.
- Using Return Quantity, seller will return RMA quantity to their store.
- Customer can also enter consignment number and upload images after RMA generation.
Opencart Marketplace Mobile App
This is a technology based era where everything is simplified even the online shopping. We all know about shopping apps and its advantages-how it reduces and makes our shopping experience hassle proof. So it is very important for all the Store owner to have a shopping app for providing more convenient way to shop from their online store and now Webkul’s has launched its new app Opencart Marketplace Mobile App. Opencart Marketplace Mobile App converts your marketplace store for Opencart into a mobile app. Your customers can easily purchase products on the go. They don’t need to have a laptop or desktop, they can easily explore your store through their smart phones. It will not only benefit the store owner and customer it will benefit the seller’s too. Sellers can see their dashboard, order history through the mobile app. So what are you waiting for, you must now have a Opencart Marketplace Mobile App to be a step ahead.
- Seller list.
- Seller Collection.
- Seller Profile.
- Seller Dashboard.
- Seller Order History.
- Customer can contact to the seller.
- Market Place Sell Page
- User can review seller.
- Seller Location is mentioned on map.
Customers will get a zip folder and they have to extract the contents of this zip folder on their system. The extracted folder has – admin, catalog, ocmod & theme patch folder. You need to transfer the admin & catalog folders into the Opencart root directory on the server as shown below.
Now navigate through Extensions->Extension Installer and upload the file wk_mprma.ocmod which you will find inside the folder ocmod->wk_mprma.ocmod.
After that you will navigate through Extensions->Extension Installer and upload the file Wk_mprma.ocmod which you will find inside the folder ocmod->Journal2->wk_mprma.ocmod.
Similarly you can install the theme lexus_micmart by following the same procedure as shown above for the journal2 theme.
Now navigate to->Extensions->Modifications and click refresh on the top right hand side as shown below.
After that in Admin panel go to System -> Users -> Usergroup and edit ‘Administrator’ and choose select all for both Access and Modify Permission and save it.
After that under Extension > Module, install the Opencart Marketplace RMA System module like this way.
After clicking edit option below page will be open. Admin can Enable or Disable the status of this module.
Admin can select or enter number of days upto which customer can request for RMA after placing the order. If number of days will exceed from order date to RMA requesting date then customer can not request RMA of that order.
Customer can place RMA only for those status of order which is selected by Admin.
Admin can easily set up terms and conditions for RMA requests and show them to customers. Customers will not be able to create a request without accepting the RMA policy.
After send shipping label to customer, this will be your return address for product.
Admin Can Upload Shipping Label For RMA. Using this shipping label, there is no need to give extra shipping charges for product refund or exchange.
As this Marketplace module supports multiple languages so this section will describe how to make the module work in different languages. Please check this link for language translation
Admin can find the list of generated RMA under RMA > Manage RMA(s). Admin can manage, filter, and edit the RMA very easily.
After click on edit option RMA Details Will Open. Admin can also print the invoice of generated RMA.
Admin can change the status of RMA, and send message to the customer as well. There is also an option for image upload.
Admin can upload the image or label for shipping.
Manage RMA Reason
After Click On ‘Request New RMA’ Customer Can Add New RMA.
After Creating RMA Customer Can Find RMA History Of All Order. There Is A Filter Option By Which Customer Can Find Particular RMA.
Customer Can See Whole Detail Of RMA By Clicking View Detail.
Print Shipping Label Using Print Shipping Label Option.
Customer Can Print RMA Details.
Seller can manage the RMA under Marketplace- RMA > Manage RMA. Seller can edit the existing RMA and also delete them.
After click on edit option RMA Details Will Open. Seller Can See All Details Related To RMA. Seller can also print the invoice of generated RMA.
Seller can change the status of RMA, and send message to the customer as well.
Seller can upload the Shipping Label.
Seller can add new RMA reason and also update and delete them.
After click on Edit option below page will open. Here seller can update RMA reason.
That’s all for the Opencart Marketplace Product Return RMA Module, still have any issue feel free to add a ticket and let us know your views to make the module better http://webkul.com/ticket/index.php