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Odoo website Abandoned cart recovery

introduction

 

Odoo website Abandoned cart recovery module helps you to send reminder emails to your valuable customers who gave up on the way of the checkout process. Everybody doesn’t checkout after putting things into the cart. Usually, they forget or due to some other reasons, they have to leave in between and gets involved with other engagements. Generally, customers provide with their contact details prior to shopping or they are the potential customers who are already registered on your website. With their provided contact details you can send reminders via email, informing them about the products they forgot after adding them to cart. This way sales recovery could be done, which is otherwise been lost.

Features

  • Send an email notification for recovery of the abandoned cart.
  • Recover the Lost Sales with Abandoned cart recovery module.
  • A separate list for abandoned order is maintained to trace the email notification sent on.
  • Cron settings are available to automatically send an email to customer’s abandoned checkout.
  • An option to select a number of follow-ups send via email.
  • Admin can make the changes to an automatic abandoned checkout recovery email.

Workflow

Abandoned cart recovery configurations.

Once the module is installed successfully, click on the Website menu> under it click on the Configuration menu> website> Abandon cart tab define all the desired settings. Set the duration for the declaration of the abandoned cart after customer gives up on the checkout page. Select the number of follow up emails to be sent for the abandoned cart recovery.

Cron settings

Now, enable the developer mode and click on Settings menu. Under settings menu> click on Technical menu and there you will find an option for Scheduled actions> Cart recovery Cron. Do the settings, define time duration in which cron scheduler will run automatically. Set the number of calls, where -1 define infinite times the scheduler will run. Check the option of repeat missed in order to send the emails for the missed calls due to network failure or may be due to uncertain circumstances.

Abandoned cart view

As a registered customer, you add products to cart and gives up on the way without completing the checkout process. In that case, the cart is considered to be an abandoned cart after a certain duration of time.

List showing abandoned cart information.

A separate list of abandoned orders is maintained under Website> Orders> Abandoned Carts menu. Here, admin can check individually, which cart is abandoned by which customer having what products.

Abandoned order detailed view

By selecting particular order under the Abandoned Cart page, you can check the details of the cart.

Support

For any kind of technical assistance, just raise a ticket at https://webkul.uvdesk.com/en/customer/create-ticket/ and for any doubt contact us at support@webkul.com

Current Product Version - ODOO 8, 9, 10, 11, 12

Supported Framework Version - 1.0.0.1

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