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Magento 2 Booking Reservation SMS Notification

Magento 2 Booking Reservation SMS Notification module provides the most convenient and liable way of notifying the customers about the booking events occurred in the Magento store via SMS.

These SMS are sent to the customers at the time of booking created, booking cancelled, automatic reminder alerts. The admin can also send custom messages to the mass customers manually.

To receive the SMS, the customers do not require an internet connection or compatible devices. Therefore, this module helps the customers to get the fast and quick SMS notifications.

Note – This module requires Magento 2 Booking and Reservation System to be installed first.

Features

  • The customers will receive SMS notification message right on their phone.
  • The customers will receive SMS at the time of invoice creation.
  • The customers will receive SMS at the time of booking cancellation.
  • The customers will receive SMS for alert/reminder messages for the booking.
  • Configure the booking alert/reminder message to be sent to the customers.
  • Configure the days for the alert/reminder message to be sent prior to the actual booking date and time.
  • Reminder/alert messages will be sent to the customers automatically via cron.
  • The admin can also send custom SMS to the mass customers manually.

Installation

Customers will get a zip folder and they have to extract the contents of this zip folder on their system. The extracted folder has an src folder, inside the src folder you have the app folder. You need to transfer this app folder into the Magento2 root directory on the server as shown below.

After the successful installation, you have to run these commands in the Magento2 root directory.

First command – php bin/magento composer require twilio/sdk

Second command – php bin/magento setup:upgrade

Third Command – php bin/magento setup:di:compile

Fourth Command – php bin/magento setup:static-content:deploy

After running the commands, you have to flush the cache from the Magento admin panel by navigating through->System->Cache management as shown below.

Multi-Lingual Configuration

For Multilingual support, please navigate to Store>Configuration>General >Locale Options. And select your desired language from the Locale option.

Language Translation

For module translation, navigate to the following path in your system  app/code/Webkul/BookingNotification/i18n/en_US.csv. Open the file named en_US.CSV for editing as shown in the below screenshot.

Then replace the words after the comma(,) on the right in the file with your translated words.

After editing and translating the CSV file, you need to save the translated file name according to your region language and country code such as – de_DE.CSV. Followed by uploading the translated file to the same folder from where you have obtained it. Now your module translation is complete.

How To Get API Credentials?

The admin can get the Account SIDAuth Token and Twilio Phone Number by following the below steps:

Step 1: Go to the web address https://www.twilio.com/ and click on the SIGN-UP button as shown below –

Step 2: Now after clicking on the SIGN-UP button, below page will be open. Here, the admin will enter all details to get registered and will tap the Get Started button to proceed further.

Step 3: Now, enter your mobile phone number and tap the Verify button to verify the number.

Step 4: Now, you will receive a verification code on your mobile phone. Enter that verification code and tap the Submit button.

Step 5: Now, the page that comes up, on the top right-hand next to your name tap the down arrow and then click the User Settings menu option.

Step 6: Now go to the Dashboard menu option in the left panel. Here, you will find the Account SIDAuth Token.

Step 7: To get the Twilio phone number, go to the dashboard again and tap the Phone Numbers link.

Step 8: Clicking the phone numbers link will bring up the below page. Here, click on the Get Started button.

Step 9: The section that comes up, click the Get your first Twilio phone number button.

Step 10: Clicking the Get your first Twilio phone number in the previous step brings up a pop-up window. Click Choose this Number button to proceed further.

Step 11: Now, you can see your new phone number, click done to go back.

Step 12: Now, to check your phone number click the Phone Numbers link under the dashboard section as shown in step 7 and you will be redirected to your phone number section.

Module Configuration

After the module installation, the admin will configure the module settings by navigating to Stores -> Configuration -> Webkul -> Notification Setting as shown below.

 

Here, the admin will:

Auth ID-

  • Auth ID: Enter the Auth ID which the admin has received from the Twilio account.
  • Token: Enter the Token which the admin has received from the Twilio account.
  • Messages: Configure the default custom message which will be sent to the customers.
  • Sender Mobile: Enter the mobile number which the admin has got from the Twilio for sending the messages.

Booking Reminder-

  • Booking Reminder(Days Before): Set the days for the alert/reminder message to be sent to the customers prior to the actual booking date.
  • Booking Reminder(Minutes Before): Set the minutes for the alert/reminder message to be sent to the customers prior to the actual booking time.
  • ISD Codes API URL: This API is pre-configured in the module. This API will automatically append the ISD codes with the customers phone numbers.

Reminder Messages-

  • Message (Days Before): Configure the booking alert/reminder message to be sent to the customers prior to the actual booking date.
  • Message (Minutes Before): Configure the booking alert/reminder message to be sent to the customers prior to the actual booking time.
  • Message (Invoice Create): Configure the message to be sent to the customers when invoice gets created.
  • Message (Invoice Cancel): Configure the message to be sent to the customers when invoice gets cancelled.

SMS Notification

The module is an absolute solution to keep your customers informed about their bookings like  –

INVOICE CREATION:

When the admin generates the invoice from the backend, the Invoice Generated notification will be sent to the customer as shown below.

BOOKING CANCELLATION:

When the admin cancels the booking from the backend, the Booking Cancellation notification will be sent to the customer as per the below image.

REMINDER/ALERT MESSAGES:

Booking alert messages will be sent to the customers on configured date and time. And, this configured date and time should be prior to the actual booking date and time. These messages will remind the customers about their booking date and time.

Note: A cron is set for this module. So, the alert messages will be sent to the customers automatically.

CUSTOM MESSAGES:

The admin can also send custom messages to the customers manually as shown below. For this, the admin will naviagte to Booking System -> View Bookings as shown below.

This will naviagte the admin to the bookings list.

Here, the admin can-

  • View the complete list of the customers.
  • Select the bookings for which the admin wants to send the custom messages to the customer.
  • Then, select the “Send Notification” option from the “Action” drop-down list.

Clicking the Send Notification option will display a pop up as shown below.

Here, the admin enter the custom message which will be sent to the customer and hit the Continue button.

That’s all for Magento 2 Booking Reservation SMS Notification module. Still, have any issue please feel free to add a ticket at  https://webkul.uvdesk.com/

Current Product Version - 2.0.0

Supported Framework Version - 2.0.x, 2.1.x, 2.2.x

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