Magento Free Live Chat: Jatayu, A real time chat application, converts your web visitor into customer. In todays world of competition, Customer support is key to win business . Jatayu help you to engage your customers and solve their queries into real time.
The complete documentation of the extension is below here.
Main Features :
1- No coding require.
2- Multiple themes for Chat Instance.
3- Lots of Theme Customization Option.
4- Multiple Operators like add/view/edit/delete etc.
The Jatayu live chat extension is working in the Magento version.
1– Magento ver. 220.127.116.11
2– Magento ver. 18.104.22.168
3– Magento ver. 22.214.171.124
You can download Jatayu live chat Module from the link given below.
Installation – Installation of the module is super easy you need to move the app folder in to magento root directory
After those primary step you just need to configure the module.
How to use Magento Free Live Chat Module – Magento Free Live Chat module usage is easy after the installation of the module. You will need to follow the instruction list as per the given screenshot.
1. Set some required fields to enable Magento Free Live Chat in path admin panel->System->Configuration->Webkul->Live Chat.
Here you will see Jatayu Connect Image where you can create your instance on jatayu.So for this you need to signup first if not have an account. Fill all the details in form.(see image below).
After register, can see create new instance screen here
Now enter your correct domain name where wanna enable Magento Live Chat as shown in given below screen shot.
After creating a successful instance, paste the given below instance id(as shown in screenshot) in “Live Chat Id” field. From here you can go to advance setting/monitor chat instance page to do any updation
1. Monitor Chat Instance Page
2. Advance Setting Page –
After clicking on save button, a chat box will appear in the front page of your shop (See Screenshot Below).
Now to start chat send invitation like in below screenshot.
How to start chat :
Go to jatayu.webkul.com:3000
Login with your same credentials (“signup in configuration dashboard”) Then you can see your Chatboard from where you can chat with your customer who ping you
Your customer can initiate chat like this
That’s all for the base Magento Free Live Chat for Downloadable Products Module, still have any issue feel free to add a ticket and let us know your views to make the module better http://webkul.com/ticket/index.php
Magento Free Live Chat