Back to Top

The Changing Role Of Healthcare Providers In A Digitally Transformed Industry

Updated 31 January 2024


“Gone are the days when healthcare providers were solely responsible for treating patients.” In today’s digital world, the role of healthcare providers in a digitally transformed industry has evolved into a multifaceted one.

This requires them to not only provide medical care but also embrace technology and collaborate with other professionals. From telemedicine to electronic health records, technological advancements have revolutionized how healthcare is delivered and accessed. 

In this article, you will explore the changing role of healthcare providers in this new era of digital transformation and discover how they’re adapting to meet the needs of modern-day patients.

What Is Digital Transformation?

A digital transformation is nothing new. It has been taking place in various industries for years, with enormous consequences for the way business is conducted and products are created.

Healthcare providers have always been at the forefront of this change, as they have had to grapple with the challenge of adapting their services to meet the needs of an increasingly mobile and digitally savvy population.

Searching for an experienced
Salesforce Company ?
Find out More

In recent years, healthcare providers have undergone a process of digital transformation in order to stay competitive and meet the demands of consumers. These changes include:

  1. Shift from physical to digital models for service delivery
  2. Efficient use of technology and data to improve patient care
  3. Real-time monitoring and feedback for better patient outcomes
  4. Creation of new markets through digitization.

Digital transformation can be divided into five stages: preparation, implementation, optimization, operation, and maintenance (O&M). The following are some key factors that will help your healthcare provider thrive during this transformative stage:

Healthcare Implications of Digital Transformation

As healthcare providers become increasingly digitized, they are changing the way they operate and interact with patients. In order to keep up with this transformation, healthcare providers must adopt new technologies, such as digital health records (DHRs). 

By using DHRs, healthcare providers can manage patient data more efficiently and effectively. Additionally, by tracking patient data across different systems, healthcare providers can identify potential risks and issues early on. 

By implementing DHRs, healthcare providers can improve the overall quality of their services. By tracking patient data and identifying potential risks, healthcare providers can prevent critical incidents from happening. 

Additionally, by improving the management of patient data, healthcare providers can reduce costs associated with medical procedures and treatments. Through the use of DHRs, healthcare providers can improve their operations and provide better care to their patients.

Emerging Healthcare Providers Technology In A Digitally Transformed Industry


As healthcare providers become more digitized and adopt emerging technologies, they are able to improve patient care and efficiency. This is exemplified by the use of intelligent medical records systems that can detect and prevent health complications early on. 

Additionally, telemedicine allows patients to receive healthcare services from a doctor or other healthcare provider who is not located in their local area. This technology has been particularly beneficial for remote areas and military personnel who may not have access to quality healthcare facilities.

Another emerging technology that is making a significant impact in healthcare is artificial intelligence (AI). AI can be used to automate tasks within the healthcare industry, such as data entry or analysis.

In addition, AI can help identify patterns and relationships within large datasets that would otherwise be difficult to discern. As AI becomes more sophisticated, it will likely play an even larger role in providing expert insights into patient health data.

Trends In Healthcare Technology

As healthcare technology continues to evolve, so too does the role of healthcare providers. The traditional model of care is rapidly changing as medical records and data are increasingly stored on electronic platforms. This has created new opportunities for providers to enter the market as information aggregators and providers of patient engagement tools.

The providers are also focusing on providing innovative technologies that can improve patient care. The trend towards digitizing health data is likely to continue into the future as providers look for ways to provide better care overall. By integrating cutting-edge technologies into their platforms, they aim to provide superior customer experiences while also improving outcomes for their patients.

The Future Of Healthcare Delivery

In a rapidly evolving, digitized healthcare industry, providers are expected to play an increasingly pivotal role. Their ability to effectively manage and integrate new technologies will be key to success in this new landscape.

As technology continues to advance, healthcare providers must find ways to incorporate new technologies into practices for better patient care. Some of the most important changes include the increasing use of mobile devices, artificial intelligence (AI), and big data.


Mobile Devices: Healthcare providers must use mobile devices as tools for both clinical and administrative purposes. They can be used for patient documentation, tracking visits and medication adherence, and more. In addition, mobile devices can help providers communicate with patients remotely and access medical information quickly.

Artificial Intelligence: AI is becoming increasingly important in healthcare delivery. It can improve decision-making processes and help identify potential problems earlier on. It can also help clinicians more accurately diagnose patients based on their symptoms.

Big Data: Big data is a term used to describe the massive amounts of data being processed daily. This data can be used for a variety of purposes, including healthcare delivery. By using big data analytics, healthcare providers can improve their understanding of patient populations and trends.

How Healthcare Providers Are Responding To Digital Transformation

In a world where patients are increasingly using technology to manage their healthcare, providers must embrace digital transformation to stay ahead of the curve. Healthcare providers have responded to this shift by investing in technology and innovative solutions; such as electronic health record (EHR) systems.

However, not all healthcare providers are equipped with the necessary tools and resources to effectively implement digital transformation. This has created an opportunity for those who are able to partner with these organizations to help them overcome some of the challenges they face.

One common challenge is that healthcare providers lack the knowledge and understanding of how digital technology can be used to improve patient care.

In order to overcome this obstacle, providers need access to training and education. This will help them understand how digital technologies can be harnessed for improved patient outcomes.

Additionally, many Healthcare providers in a digitally transformed industry struggle with managing data securely and efficiently. To address this issue, they need access to tools and solutions that will help them integrate digital technologies into their workflow while protecting patient data.

By partnering with healthcare providers who are already familiar with digital technology, companies like ours can help them overcome these critical barriers to better serve their patients. We are providing Salesforce Health Cloud Services for healthcare providers, which helps them to maintain and track all their data.


Today’s Healthcare providers in a digitally transformed industry are faced with many challenges as the industry transitions from a paper-based to a digital age.

As the world increasingly moves towards electronic health records and other forms of technology-driven care; providers must adapt their practices in order to keep up. You can consult our Salesforce Health Cloud Team whenever required for any kind of health cloud service at [email protected]

. . .

Leave a Comment

Your email address will not be published. Required fields are marked*

Be the first to comment.

Back to Top

Message Sent!

If you have more details or questions, you can reply to the received confirmation email.

Back to Home