The best part of Salesforce CRM is that it helps manage relationships with your customers effectively.
As a Salesforce custom app development provider, we are happy to announce a major update to our Odoo Salesforce Connector for Odoo Online.
This tool is now available to streamline your e-commerce store for Odoo Online. Earlier it only supported Odoo.Sh and On-Premise.
You can now connect your e-commerce built on the Odoo Online platform to your Salesforce CRM.
Integrate your Odoo Online instances with Salesforce CRM. This will unlock a new level of efficiency and productivity.

Odoo Salesforce Integration
Odoo and Salesforce combined are good for businesses of all sizes. If you have an Odoo E-commerce store you can combine the power of these two platforms. By combining the two you can:
- Centralise Customer Data: Get a single view of your customers. Sync your data across both platforms and personalise experiences and marketing campaigns.
- Improve Sales and Marketing: Automate tasks and cut manual data entry for sales and marketing.
- Better Order Management: Manage your orders from multiple e-commerce channels. This reduces errors and speeds up fulfilment.
- Simplify Inventory Management: Optimize your inventory levels. Avoid stockouts with real-time sync between Odoo and Salesforce.
Difference Between Odoo Online, Odoo.Sh, and Odoo On-Premises
If you are currently a user of an Odoo platform or you have been thinking about shifting to one for a better business development strategy.
It is important to know the difference between these Odoo hosting types.
Odoo apps can be hosted on these three platforms Odoo online, Odoo.Sh and Odoo On-Premise. These platforms have their own pros and cons that we will discuss.
But before making any decision, it is important to understand your business needs and then choose the best platform for you.
Odoo Online
Odoo Online is a Saas based platform by Odoo. The platform lets you use a managed Odoo cloud environment.
Here you can install and host your Odoo apps without worrying about the technical aspects.
Odoo says that for stability reasons it does not allow installing any third-party apps or changing the source code.
However, it does provide customization for any view and creating apps through Odoo Studio.
The users will benefit from its service level agreement, which guarantees 99.9% uptime, security, backups, and high availability.
You have to buy an additional application on Odoo Online if you want to use it.
Odoo.Sh
Odoo provides a platform as a service in its Odoo.Sh platform. This platform is customizable. Here you can install third-party apps and it supports all Odoo modules.
You will deploy your cloud server on Odoo. It provides the same service level agreement as Odoo Online. You will get a backup of the last three months, security, and more.
The pricing will be influenced by the number of users, storage and resources required. The platform will scale according to your business growth.
Odoo On-Premises
Odoo On-Premises lets you deploy the software on your server, which you maintain. This gives you the highest level of customization and control.
You can install third-party or certified apps or even build a new one.
But it doesn’t provide the service level agreement as it provides for Odoo Online and Odoo.Sh. This means you will be responsible for your backups, security, support and maintenance.
Choosing an On-Premise platform will provide better possibilities for businesses that have that technical expertise. Organizations with large IT support teams can afford to go with Odoo On-Premises.
Introducing Odoo Salesforce Connector for Odoo Online
With Odoo Online becoming more popular we realised we needed to extend our connector to this platform. Many businesses prefer Odoo Online.
The access to a pre-configured database allows simplicity without worrying about technical aspects.

The platform provides all crucial services like support, hosting, upgrades, and backups.
Our extended connector provides a seamless integration between Odoo Online and Salesforce so you can:
- Integrate Seamlessly: Experience a smooth and effortless integration between Odoo Online and Salesforce.
- Real-time Data Sync: Ensure data is accurate and up to date between the two platforms and no data inconsistencies.
- Increased Productivity: Automate tasks, reduce manual work and boost productivity across your business.
- Better Customer Experience: Give your customers great service. Give them timely and accurate info.
How Odoo Salesforce Connector for Odoo Online Works
Our Odoo connector syncs data between Odoo Online and Salesforce. It transfers:
- Customer Data: Sync customer profiles, contact details and invoice history.
- Product Data: Share product information, pricing and inventory levels.
- Order Data: Transfer order details, shipping information and payment status.
By automating these data flows you will reduce errors and save time.
Get Started with Our Odoo Salesforce Connector
To get started with our Odoo Salesforce Connector for Odoo Online follow these steps:
- Installation at Salesforce: You need to install our application Odoo Salesforce Connector. This app will sync records between Odoo Online and Salesforce.
- Installation: Install the connector as per the instructions in our Odoo Salesforce Connector user guide.
- Setup: Customise the connector settings to your business needs (data mapping and sync settings).
Note: While seeking instructions from our Odoo Salesforce user guide, you don’t need to install the Odoo REST API app in Odoo Online.
FAQ’s
Q: Can I customise the data fields that sync between the two platforms?
Yes, you can customise the data fields to your business needs.
Q: Is the data transfer between Odoo Online and Salesforce secure?
We take data security very seriously. Robust security measures are there to protect sensitive data in transit.
Q: What kind of support is available for the connector?
Dedicated customer support is there to help you with any questions or issues.
Q: What level of technical expertise is required to install the connector?
The connector is user-friendly and easy to install. However, some technical knowledge may be required for advanced customization.
Conclusion
In today’s business world, system integration is key to success. The Odoo Salesforce connector, now with support for Odoo Online, is a powerful way to streamline and boost productivity.
It will help you make better decisions and deliver amazing customer experiences.
Consider your business needs and adapt the integration to your specific requirements. This will ensure that you get the most out of this tool.
Support
- Need help? We’ll guide you through the implementation process and address your specific needs. Click on Create a Ticket or mail us at [email protected].
- Elevate your Odoo E-commerce store with the power of Salesforce CRM. Know more about our Salesforce Consulting Services.

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