A Salesforce Business Analyst plays a crucial role in the implementation and optimisation of Salesforce solutions within an organisation. They act as a bridge between business stakeholders and technical teams, ensuring that the Salesforce platform meets business needs effectively. Here is a detailed job description for a Salesforce Business Analyst
A Salesforce Business Analyst plays a crucial role in the implementation and optimisation of Salesforce solutions within an organisation. They act as a bridge between business stakeholders and technical teams, ensuring that the Salesforce platform meets business needs effectively. Here is a detailed job description for a Salesforce Business Analyst
Experience | 1-3 years |
Openings | 5 |
CTC | As per industry Norms |
Interview Process | Written Round, Technical Round, HR Round |
Job Location | Noida |
Education | Bachelor’s degree in computer science or related field |
The Salesforce Business Analyst is responsible for analyzing business requirements, designing solutions, and ensuring the successful implementation of Salesforce projects. This role involves working closely with business stakeholders, end-users, and technical teams to deliver Salesforce solutions that enhance business processes and drive organizational efficiency.
Key Responsibilities:
1. Collaborate with business stakeholders to understand their needs and translate them into detailed functional requirements.
2. Work with technical teams to design Salesforce solutions that meet business requirements.
3. Create detailed specifications, user stories, and process flow diagrams.
4. Configure Salesforce objects, fields, workflows, validation rules, and other platform features.
5. Collaborate with developers on customizations, including Apex code, Visualforce pages, and Lightning web components.
6. Develop test plans and conduct thorough testing of Salesforce solutions.
7. Ensure solutions meet quality standards and business requirements.
8. Provide training and support to end-users on Salesforce functionality and best practices.
9. Assist in project planning, including timelines, resources, and budget management.
10. Monitor project progress and provide regular updates to stakeholders.
11. Act as a liaison between business stakeholders and technical teams.
12. Facilitate effective communication and ensure stakeholders are informed of project status and changes.
We have organised a set of meetups and workshops to engage with the community -
Required Skills and Qualifications:
1. Bachelor’s degree in computer science or related field.
2. Proven experience as a Business Analyst, preferably with Salesforce.
3. Strong understanding of Salesforce platform capabilities and limitations.
4. Experience with Salesforce configuration, customization, and administration.
5. Proficiency in Salesforce CRM tools and technologies, including Sales Cloud, Service Cloud, and Marketing Cloud.
6. Strong verbal and written communication skills.
7. Ability to effectively communicate technical concepts to non-technical stakeholders.