Jatayu, A real time chat application, converts your web visitor into customer. In todays world of competition, Customer support is key to win business . Jatayu help you to engage your customers and solve their queries into real time.
The complete documentation of the extension is below here.
- No coding require.
- Multiple themes for Chat Instance.
- Lots of Theme Customization Option.
- Smiley support for interactive chat between users.
- Multiple Operators.
The Jatayu live chat extension is working in the WordPress version.
1– WordPress 3.x
1- Download Jatayu live chat Plugin
2- You get a zip file “WordpressLivechat.zip” file.
3- Extract Zip “WordpressLivechat.zip” file. You get livechat.zip file.
4- You need to install zip file through your wordpress admin.
For Installation, follow these steps.
Step-1: Open admin panel of your wordpress. Go To Plugins Tab and then click on add new link.
Step-2: Now Upload Livehelp module (see image below).
Step-3: After Choose file you need to click on “install now” button. Refer Image
After finishing installation process now we are going to explain how will you create your instance on jatayu through wordpress.
please follow all the steps.
Step-1: Now Move to “Settings Tab” then Click On “Live Chat” Tab. (Refer Image Below)
Step-2: You need to signup first. Fill all the details in form.
Fill all the details Name,Email,Password(You can also generate automatic password)
After filling all the data, you need to click on signup button.
After clicking on signup button, we create an account for you and move to your Jatayu dashboard (See Image Below).
Step3: After signup you move to jatayu dashboard where you can see “Add new chat Instance” Button.
By clicking on this button a form will appear, you need to fill this form (See Image Below).
Step-4: In this form you will see only one field ,here you need to fill “Domain Name”. Domain name refers to your front end home page like webkul.com You need to write domain name and click on save instance.
Here Paste the Chat Instance that You have copied and then click on publish button
How to start chat :
1: Go to jatayu.webkul.com:3000
2: Login with your same credentials (“signup in configuration dashboard”) Then you can see your Chatboard from where you can chat with your customer who ping you.
4: Initiate Chat
For any kind of technical assistance, just raise a ticket at : http://webkul.com/ticket/ and for any doubt contact us at firstname.lastname@example.org