Salesforce Business Hour Countdown Timer displays the countdown of the your Organisation’s Business Hours and non- business hours on record page. It comes with a functionality of the timer’s background and text-color, which can be managed through admin panel. The countdown runs automatically according to the business hours of the current day.It was featured in Classic as well as in lightning.
Features
- Shows Countdown time for Business Hours.
- Available with customization of background and text-color.
- Default Business Hours must be set to use this feature.
- Available only when user has same Timezone as the Business Hours.
- It is available in Classic and Lightning.
- User Can set the Countdown mode as working and Non-working
- Available for every layout where sidebar is visible.
- Easily manageable.
Business hour countdown Timer configuration
How to Configure Salesforce Business Hour Countdown Timer.
Before you configure Business Hour Count Down Timer, you need to confirm two things as shown below:
Go to Setup | Company Profile | Business Hours and set the Time Zone for Business Hours as per your requirement. Don’t make any changes if it is already set to the Time Zone you need.
Now under ‘My Settings’, you need to verify your org’s Time zone as shown below.
For configuration, you need to go to the Home Page Layouts and click on Edit Your Default Theme.
Now Click on Edit Button.
Put a check mark on Business Hours Timer option.
Go to User Interface and enable Show Custom Sidebar Components on All Pages in order to view this on every tab.
Go to ‘Business Hour Settings’ page and set the Theme of the Count down timer from the drop down section.
You can select the ‘Basic’ theme.
You can also select the ‘Styleable’ theme from the drop down.
Go to ‘Business Hour Settings’ page and select the Background Color and Text-color from the color picker.
You can Set the Countdown Mode from the dropdown.
Business Hour Countdown Timer On home page .
How to Configure Salesforce Business Hour Countdown Timer on Lightning.
To use the application at the Lightning end, it is required to register the domain first. Kindly go through the article: How to register your Domain in Salesforce.
Once you get registered with your Domain, please make sure that custom tabs related to Business Hour Countdown Timer should be Default On.
Go to Setup | Company Profile | Business Hours and set the Time Zone for Business Hours as per your requirement. Don’t make any changes if it is already set to the Time Zone you need.
Go to the Lightning App Launcher Add the Business hour component on record Page
Add the Business hour CountDownTimer Lightning Component by drag and drop concept as shown below in the screenshot.
Click on Save and then Activate.
Click on Save
Go to ‘Business Hour Settings’ page and select the Background Color and Text-color from the color picker.
You can set the CountDown Mode or you can set the Message that would work according to the business hour timings.
Go to Business Hour CountDownTimer view. You can see the timings of Business hours according to the timings which you have set in Business hours
Similarly, You can change the Countdown Mode as Non Working hours
If your Business hours timings has completed . And you have set the Non-working countdown mode.Now You can see the remaining timings which are left to start the Business hours.
Go to Set up | Company Profile |Holiday
Add New Holiday
User can add the specific Holiday in the default Business Hours. once it was added after that timings would reflect according to the applied changes.
In Business Hour Countdown timer View .User can see the days of the holidays and the remaining non- working hours
Installation Link
You can visit the link below to install this Application from Appexchange https://appexchange.salesforce.com/listingDetail?listingId=a0N3000000DXzrTEAT
Support
For Any issue with our Application feel free to Create a ticket and contact us https://webkul.uvdesk.com/en/customer/create-ticket/
2 comments