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    PrestaShop Abandoned Cart Reminder

    PrestaShop Abandoned Cart Reminder: Fed up of losing sales constantly due to products being left in the cart and not being purchased by the customers.

    Webkul brings you a very efficient abandoned cart module, with the help of which admin can send automatic emails to customers who have left the website without purchasing their products added in their cart.

    The modules helps you send email reminders to your customer about the abandoned products in their cart which helps in increasing the sales.

    PrestaShop Abandoned Cart Reminder is a must have extension if you want to increase your sales by converting those abandoned cart of customers and reminding them about the same.

    Check the overview of the plugin in the video mentioned-below –

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    • Send automatic mail to the customer in a specific interval.
    • Configure E-mail template with your personalized design
    • Add voucher to in the mail template
    • Set frequencies to send mail in the time interval
    • Track abandoned cart success rate


    1. Go to Back office > Modules and Services > Upload a Module
    2. Drop or select your module zip file
    3. The module would be automatically installed
    upload module
    drop module file
    module installed

    Module Configuration

    After the successful installation of the module, a new tab ” Cart Reminder” gets available from where admin can configure the module.

    configuration settings


    configuration settings

    Manage Abandoned Cart

    Under “Abandoned Cart” tab, admin can view all the abandoned carts and reminders sent for these carts.

    abandoned cart list

    By clicking on ‘Reminder’ button, you can view the number of reminders sent to the customer for its abandoned cart. You can also view that on which reminder a customer has opened the mail or clicked on the checkout button.

    abandoned cart detail

    Manage Cart Reminder

    manage cart reminder

    Admin can add a cart reminder by clicking on “Set Cart Reminder” button.

    Admin can add two types of reminders:

    1. Global Reminder
    2. Particular Reminder

    Adding a global reminder

    A global cart reminder works for all the abandoned carts and will be sent to the customers for abandoned carts automatically through cron. You can add only one global cart reminder.

    Add New Cart Reminder

    Note: If the voucher type is set to ‘amount’ then the amount can be set with either “Inclusive” or “Exclusive” of tax.

    Once you have saved a global reminder, you can view it under “Manage Cart Reminder”.

    Cart Reminder added

    In a similar way, you can add a particular reminder and send it to the customers for their abandoned carts manually.

    cart reminder list

    Cart Reminder Frequency

    Under “Cart Reminder Frequency”, you can create reminders by adding the day(s) and time after which the reminder email will be sent to the customers for their abandoned carts. After installation of the module, two cart reminder frequency gets added by default, but you can edit the reminder details as per your requirement. Cart reminders created here will be sent automatically through cron.

    cart reminder frequency

    You can add new cart reminder frequency by clicking on “Add Frequency” button.

    add new reminder frequency
    reminder frequency list

    Suppose a customer has added products in the cart at 8:00 am and the time after which a cart gets abandoned is 4 hours. So, the cart gets abandoned at 12:00 pm. Now, as per cart remainder frequency added by admin, one reminder mail will be sent to the customer at 14:00 pm, second reminder mail will be sent to the customer at 18:00 pm, and third reminder mail will be sent 20:00 pm.

    Mail Template

    Under “Mail Template” tab, you can create mail templates and assign it to the cart reminders.

    add new mail template

    A view of the mail which will be sent to the customer.

    mail template

    In this way, admin can easily create reminders for abandoned cart & can even send a reminder mail to the customers.


    For any kind of technical assistance or query, please raise a ticket or send us a mail at [email protected]

    Also, please explore our Prestashop development services and vast range of quality Prestashop addons.

    Current Product Version - 5.0.2

    Supported Framework Version - 1.7.x.x

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  • Johnymas
    Which languages are supported?
    • amit kushwaha (Moderator)
      Thank you for contacting us!

      Once you purchase the module and install it on your PrestaShop, you can easily translate the module in any desired language given that the required language is already installed.

      To translate the module into any language you need to follow the steps-

      1. Go to localization->translation.
      2. In the “Modify translations”, Choose ‘installed module translation’ in the type of translation.
      3. Select your language.
      4. Click the “Modify” button.

      If you have any further query then please raise a ticket at our support ticket system- or you can mail us at [email protected] so we can further discuss this with you.

      Thanks and have a nice day!

      Best Regards,
      Amit Kushwaha

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