Orders in Shopware 5

In this blog, we will know about orders in Shopware 5. Shopware is a leading Germany-based e-commerce platform. To date, the platform has received more than 80 thousand users. Shopware is an open-source eCommerce framework.

Meanwhile, the features which are taking this Plateform to prime levels are content management, a multiwarehouse system, and many more.

To check the order list in Shopware, you have to log in to the admin page. To add an order in Shopware you have to navigate to Customers>>Orders.

Now click on Add order button, and a new page will open here admin can see all the orders placed by the customer.

After that click on to edit button to check the order details.

Order Overview

In the overview, you can find all important data like an invoice- and shipping address, payment method, details on order time, currency, device type, and language.

Moreover, the admin can set the “paid on”-date, see the shipping costs and the order- and payment state and the free text fields.

Order Details

In the details tab, it is possible to edit the provided invoice- and shipping address as well as the payment- and the shipping method. You can also see the order’s free text fields if set as active.

Order Communication

In the communication tab, you can set up internal comments about a specific order and read/answer consumers’ comments. Internal comments can’t be seen by the consumer and are fit for internal use only.

The field Customer comment includes the customer’s comments. Those comments are asked at the customer’s checkout if the option “Display moreover notices” has been activated.

The contents of the field Your comment will be noticeable on the customer’s order details page in the front end. You can find them in “My account > My orders” by opening an order

Order Positions

Here all ordered positions are listed. You can edit, add, or delete a position. You can also edit the amount or the product price by double-clicking the desired position. Using the action buttons you can remove positions from the order or open the product detail.

Order Documents

In the documents tab, initially, you have to decide on the type of document you want to create. You can choose from the following:

• Invoice
• Delivery note
• Credit advice
• Reversal invoice

Status History

In the status history, all status changes will be logged. In this process, you can always see, which backend user made changes to what statuses.

That’s all the orders in Shopware 5 if you have still any queries or issues please create a support ticket. Also, please explore our complete Shopware development services and top-quality Shopware extensions to customize, and add more features and functionalities.