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Chatwhizz Features :Seller Buyer & Organization Chat

Updated 17 April 2025

Chatwhizz features offers Seller-Buyer Chat and Organization Chat registration types, allowing you to choose based on your specific communication needs.

  • Seller-Buyer Chat enables real-time connection between buyers and sellers for seamless communication.
  • Organization Chat helps team members collaborate effortlessly within an organization.

Once registered, your admin panel will be tailored to the selected registration type, ensuring a personalized experience.

These features provide the perfect solution for effective communication and collaboration.

Seller Buyer Chat

If you’re using the Shopify Multivendor Marketplace app and want to provide a seamless communication channel between customers and sellers, we’ve got you covered with the Seller-Buyer Chat feature.

Chatwhizz features seller/buyer

This feature allows buyers to directly connect with sellers to ask questions, discuss products, or seek support—all in real time.

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How It Works:

  1. The Chatwhizz integration is used for enabling the chat functionality.
  2. During registration on Chatwhizz, choose the appropriate organization type (Seller-Buyer Chat).
  3. Once enabled, both buyers and sellers can start conversations directly from their respective dashboards.
  4. The admin can also participate in these chats and connect with sellers to offer support or assistance.

Why Use Seller-Buyer Chat?

  • Instant Communication: No need for emails or delays. Connect in real time.
  • Better Customer Experience: Resolve queries faster and improve buyer satisfaction.
  • Improved Seller-Buyer Relationships: Build trust and clarity through open conversations.

For more details on setup, check out our guide here: Chatwhizz Seller-Buyer Chat Integration.

Organisation Chat

The Organization Chat feature in Chatwhizz Features enables seamless internal communication within an organization.

Chatwhizz features-seller-buyer chat

This feature is designed to help employees connect with each other in real time, creating a collaborative and efficient work environment.

How It Works:

  1. Register on Chatwhizz and select the Organization Chat option during registration.
  2. Once enabled, all employees of the organization can connect with each other.
  3. Users can create groups for different departments or projects and have both private and group chats for better collaboration.

Why Use Organization Chat?

  • Real-Time Communication: Instant messaging for quicker responses and decision-making.
  • Collaborative Work Environment: Share updates, ideas, and feedback easily within groups.
  • Organization-Wide Connection: Connect with any employee across the organization without switching platforms.

For a detailed setup guide, check out our blog: Chatwhizz Communication Solution for Your Organization.

Support

If you need any kind of support/consultancy then please raise a ticket at http://webkul.uvdesk.com/ or drop a mail at support@webkul.com !

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Chatwhizz Features :Seller Buyer & Organization Chat