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    Abandoned Cart for Shopware 6

    Updated 6 October 2023


    Abandoned Cart for Shopware 6 module is a beneficial module for the Store owner. With the help of this module, they can view the customer(s) who had abandoned the shopping cart in the mid-way.

    The store owner or the admin can notify the customer(s) about their abandoned cart. This wonderful module is a powerful tool for the admin to increase the sales and revenue of their Shopware Store. Admin or the store owner can notify the customer(s) manually.

    Check a brief overview of the plugin –



    • View the list of customers who have abandoned the cart.
    • Select the sales channel.
    • Set a custom subject line for the email.
    • View complete details about cart abandonment.
    • Admin can view details of the customers like their name and email id.
    • The codes are open source also they can be customized as per your requirement.
    • Multiple keywords are available for the email message.
    • Admin can notify the login customers.
    • View the last notified date and time.
    • Admin can set the email template for sending emails to the customers.
    • Admin can notify the customers manually.


    Shopware provides two ways to upload the plugin to the server.

    1. Using Command
    2. Manual Installation

    Installation using commands

    Customers will get a zip folder, then they have to extract the contents of this zip folder on their system.

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    After extracting the WebkulAbandonedCart folder, the customer needs to transfer this custom > plugins on the server, as shown in the image below:


    After the successful installation, you have to run these commands in the Shopware root directory.

    Go to your Shopware installation Root directory then run this command to install then activate the plugin –

    ./bin/console plugin:install --activate WebkulAbandonedCart

    To installing the assets(CSS/JS)

    ./bin/console assets:install

    To clear the cache run this command –

    ./bin/console c:c

    Now refresh the administration.

    After that, visit administration  Extensions -> My extensions-> Apps after you can find all the installed plugins, the Shopware Abandoned Cart plugin will be listed there.

    Manual Installation

    For the manual installation of the plugin follow the steps as mentioned below:

    Step 1: In the Shopware Backend go to plugin manager by navigating through Extensions -> My extensions-> Apps after you can find all the installed plugins in it.


    Step 2: My plugins page appears where all of the existing plugins are visible. Now, click on the Upload plugin button to add a new plugin to the list.

    3) After uploading the plugin zip, the user can see the plugin in the list.


    4) Now the user can click on the install icon to install the Shopware Abandoned Cart plugin.

    5) After the installation of the plugin, the user can click to activate the plugin.


    While in the process the admin can see the success message ‘Plugin has been activated‘.

    After the installation process and plugin configuration if the  Abandoned Cart option is not visible then run this command to clear the cache:

    php bin/console cache:clear

    Workflow of the Module

    After the successful installation of the module, the admin can configure the module.

    For that, they need to navigate through Setting-> System->Plugins.



    In this, you have to select the sales channel, Email subject, and Email template.


    After that to create new Email template admin can use the keywords in the below image:


    Abandoned Cart:

    Customer Shopping Cart:


    Backend configuration:

    Here admin can see the customer(s) who has abandoned the cart in the mid-way of purchasing the products. Admin can see all their details like name and email id. There is a Notify button, on clicking that button, abandoned mails will be sent to the customers.


    Admin can see to option details to check customer cart details and notify them to send mail to customers.


    Admin can check the customer cart details by clicking on details then you can notify the customer from the notify option.


    Customer Notification:

    When the admin will click on notify then the customer will receive mail.


    After clicking on the mail it will redirect the login page where the customer needs to log in first then the customer to the complete order page.



    This was all about the Abandoned Cart for Shopware 6. I hope you must have the got the idea of our module. Thanks for taking the time in reading this blog. Also, please doesn’t forget to share your feedback and suggestions under the comment box given below.

    Moreover, If you have any queries or suggestions, then feel free to add a ticket at our HelpDesk system.

    Current Product Version - 1.1.2

    Supported Framework Version - Shopware

    Blog Version - Shopware
    • Version Shopware6.4.3.1
    • Version Shopware
    • Version Shopware
    • Version Shopware 6.1.3
    . . .

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