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    Prestashop Free Live Chat

    Prestashop Free Live Chat: Jatayu, A real time chat application, converts your web visitor into customer. In todays world of competition, Customer support is key to win business . Jatayu help you to engage your customers and solve their queries into real time.

    The complete documentation of the extension is below here.

    Features

    • No coding require.
    • Multiple themes for Chat Instance.
    • Lots of Theme Customization Option.
    • Multiple Operators.

    Download Procedure :

    The Jatayu live chat extension is working in the Prestashop version

    1– Prestashop 1.5.x
    2– Prestashop 1.6.x

    You can download Jatayu live chat Module from the link given below.

    jatayu.webkul.com/modules/prestashop/livehelp.zip

    Installation

    1- Download Jatayu live chat Module.
    2- You get a zip file “livehelp.zip” file.
    3- You need to install zip file through your prestashop admin.

    For Installation,follow these steps

    Step -1
    Open admin panel of your prestashop
    Go To Module Tab and upload Module From here

    Step -2
    Now Install Live Help module

     

    Step -3

    After installing Module you Move to configure Tab. Refer Image.

     

     

    Installation Process Is Over Here.

    Workflow

    After finishing installation process now we are going to explain how will you create your instance on jatayu through prestashop by following these steps:

    Step -1
    When You Move or come on Configuration dashboard then you can see the screen. Image given below.

    Step -2
    You need to signup first. Fill all the details in form.

    Fill all the details Name,Email,Password(You can also generate automatic password)
    After filling all the data you need to click on signup button. After clicking on signup button we create a account for you and move to your Jatayu dashboard.(See Image Below)

    Step -3
    After signup you move to jatayu dashboard Where you can see “Add new chat Instance” Button.
    By clicking on this button a form will appear, you need to fill this form.(See Image Below)

    Step -4
    In this form you will see only one field, here you need to fill “Domain Name”.
    Domain name refers to your front end home page like webkul.com
    You need to write domain name and click on save instance.

    Step -5

    After clicking on save instance button you need to move on Congratulation page, where you will get your chat instance (See Image Below)

     

     

    Step -6
    Copy the Chat instance and click on “publish” tab that appears on top then you will see a form(See Image Below)

     

    Here Paste the Chat Instance that You have copied and then click on publish button.

     

    Step -7
    After clicking on publish button, a chat box will appear in the front page of your shop.(See Image Below)

    How to start chat :

    Go to jatayu.webkul.com:3000/

     

     

    Login with your same credentials (“signup in configuration dashboard”) Then you can see your Chatboard from where you can chat with your customer who ping you.

     

    Your customer can initiate chat like that

    Support

    For any kind of technical assistance, just raise a ticket at : http://webkul.com/ticket/ and for any doubt contact us at support@webkul.com

    . . .

    Comment (1)

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  • Lincoln Oliveira
    the best…
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