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Case Study TIME TREND

TIME TREND: Polish Watch Retailer Enables Offers on Magento 2 via Webkul

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Project Snapshot

Merchant Story: TIME TREND

TIME TREND is a Poland-based watch retail chain serving customers nationwide through its physical stores and online platform.

The company specializes in offering a wide selection of branded wristwatches from leading global manufacturers.

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They offer a wide range of men’s, women’s, and children’s watches, including fashion, premium, and smartwatches.

Its brand portfolio, omnichannel presence, and authorized service support ensure reliable shopping experiences nationwide.

The brand decided to enable flexible pricing, allowing customers to negotiate offers, streamline sales, and boost engagement.

To achieve this, the brand partnered with Webkul, a trusted provider of Magento Development Services.

TIME TREND’s Challenge: Limited Pricing Options Made Shopping Less Flexible

TIME TREND struggled to give customers the ability to suggest prices or negotiate, which sometimes meant lost sales.

Without a simple way to submit and track offers, the buying experience felt less personal and engaging.

This made it harder for the team to connect with customers, close deals, and build trust.

The lack of flexible pricing options slowed down interactions and affected overall customer satisfaction.

This case study shows how the company improved the shopping experience, boosted engagement, and increased sales with Webkul’s E-commerce Solutions.

How Webkul Helped TIME TREND Boost Sales & Customer Engagement

Magento 2 Submit Offer and Price Negotiation extension lets customers suggest their own prices and negotiate directly with store admin.

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Admin can accept, decline, or counter offers, set expiry dates, and enable the feature for selected products or categories.

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Customers get email updates, can track their submitted offers, and receive automatic promotion links once an offer is approved.

The solution helps the brand boost sales, build customer trust, and close deals by offering flexible pricing options.

Results of Implementing Magento 2 Make an Offer Extension at TIME TREND

TIME TREND introduced a solution to let customers suggest prices and negotiate directly with the store, enhancing the shopping experience.

Real-time offer tracking and email updates helped customers stay informed, making the process interactive and engaging.

Customers enjoyed a more personalized, flexible buying experience, while admin could manage, accept, or counter offers efficiently.

As a result, TIME TREND boosted sales, built customer trust, and streamlined deal management across their online store.

Use Webkul’s Magento 2 Extensions to enable flexible pricing, boost sales, and enhance customer engagement.

Disclaimer – Please note all the images and content used in this article belong to their respective copyright owners. If you have any issues or complaints related to this article, please send us an email at [email protected].
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