Extra Optical is a Norway-based online eyewear store offering affordable glasses and contact lenses for all types of vision needs.
It makes quality eyewear accessible, including options for nearsightedness, farsightedness, astigmatism, prisms, and progressive lenses.
The company focuses on a smooth shopping experience, open purchase policy, and helpful service from its Trondheim office.
It offers glasses, branded frames, and contact lenses across Scandinavia with fair prices and reliable delivery.
Extra Optical was looking for Booking System Development services to simplify eye test scheduling and improve customer experience.
To make this possible, the company collaborated with Webkul, a reliable Magento development partner.
Extra Optical encountered difficulties in efficiently handling its online eye test bookings.
Relying on manual methods made it challenging to manage appointments, monitor bookings, and keep customers informed in real time.
The absence of a unified system led to overlapping schedules and occasional communication breakdowns, slowing down daily operations.
Manually managing slot availability, customer inquiries, and confirmations resulted in errors and added workload for the team.
Customers also struggled to check available times or confirm appointments easily, affecting their overall satisfaction.
This case study explores how the company enhanced its eye test booking process through Webkul’s E-commerce Solutions.
Magento 2 Booking and Reservation Extension enabled Extra Optical to efficiently manage eye test appointments.
The system offers flexible, slot-based scheduling, letting customers easily choose their preferred date and time.
Extra Optical store admin can handle single or multiple-day bookings with greater control and organization.
The solution streamlined the booking process, reduced manual work, and enhanced the overall customer experience.
It also helped the team plan schedules better, allocate resources effectively, and operate more efficiently.
Webkul’s Magento 2 Booking and Reservation Extension, made booking eye tests easier and faster for Extra Optical.
Customers can check available slots, book appointments online, and manage them without any hassle.
Store admin can handle all appointments from one place, update slots quickly, and avoid mistakes.
These Magento 2 Extensions from Webkul reduced manual work, saved time, and made the whole booking process smooth and simple.
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