BIG Ocasion is a Spain-based online marketplace offering certified pre-owned and new products across multiple categories.
Since its launch, the platform has connected trusted sellers with buyers, providing quality-assured items & sustainable shopping options nationwide.
The company is known for its wide product range, trusted service, and focus on quality-certified pre-owned goods across Spain.
Its catalog features electronics, fashion, home décor, appliances, and other essential categories from reputable local and global sellers.
BIG Ocasion aimed to improve its CS-Cart store with secure payments, shipment tracking, and verified vendor onboarding.
To achieve this, the company partnered with Webkul, a trusted provider of CS-Cart Development Services.
BIG Ocasion faced challenges in managing payments, shipment tracking, and vendor verification effectively on its CS-Cart store.
Handling transactions manually increased the risk of payment errors and delayed order confirmations.
The absence of an integrated shipment tracking system made it difficult to provide real-time delivery updates to customers.
Vendor verification was done manually, which consumed time and made it hard to ensure seller authenticity.
These issues collectively led to operational delays, reduced buyer trust, and limited overall marketplace efficiency.
This case study shows how they enhanced payment security, shipment tracking, & vendor verification with Webkul’s E-commerce Solutions.
BIG Ocasion ensures secure and seamless online transactions using CS-Cart Redsys Payment Gateway integration.
Spanish merchants can accept payments confidently using Redsys with built-in 3D Secure protection for every transaction.
Customers enjoy multiple payment options like Bizum, Apple Pay, Google Pay, Visa, and Mastercard for quick, convenient transactions.
The gateway strengthens buyer trust and delivers fast, safe payments tailored for BIG Ocasion’s Spanish marketplace.
BIG Ocasion enhances delivery transparency using CS-Cart Custom Shipment Carriers Tracking for real-time order updates.
Customers can track shipments across 75+ carriers, including major Indian and international delivery partners.
The module improves customer satisfaction through instant tracking links and automatic email notifications for every order.
Admins and vendors efficiently manage, monitor, and control carrier settings within a unified, streamlined tracking system.
CS-Cart Vendor KYC helps BIG Ocasion verify vendor authenticity, reducing fraud and ensuring a secure marketplace.
Vendors or admins can conveniently upload required KYC documents directly through the panel for smooth verification.
Admins can approve or reject submitted KYCs while maintaining complete transparency and control over vendor onboarding.
Flexible KYC types can be customized based on storefronts, vendor plans, or specific vendor user groups.
With a secure payment integration, BIG Ocasion enabled fast, reliable transactions through major cards and digital wallets.
Advanced shipment tracking allowed customers to monitor their orders in real time, improving delivery transparency and satisfaction.
Automated vendor verification ensured trusted sellers, reducing fraud risks and strengthening marketplace reliability.
These upgrades helped BIG Ocasion boost customer trust, streamline operations, and deliver a smoother marketplace experience.
Webkul CS-Cart Add-Ons empowered BIG Ocasion to enhance payments, shipping, and vendor management effortlessly.
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