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How To Successfully Build eCommerce On Salesforce CRM?

Updated 25 January 2024


Are you going to build an eCommerce store on Salesforce?

Do you want to build eCommerce on Salesforce to get everything on a single platform?

You are landed at the right place!

We came up with the best solution that help you in doing this in a convenient manner. After using this solution, you will definitely appreciate us. It is an eCommerce solution that helps you to set up your Salesforce eCommerce hassle-free. 

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The name of the solution is “WedgeCommerce” which helps you to build eCommerce native on Salesforce. It has many features and benefits that you get to know in the further article.

Before getting started, Install WedgeCommerce Application in your Salesforce org so that you can easily build eCommerce on Salesforce. 

Why Salesforce eCommerce?

Salesforce is the world’s largest CRM (Customer Relationship Management) platform. It helps businesses automate sales processes, keep track of customer data, and manage marketing campaigns. Salesforce also offers customizable apps for managing workflows such as order processing, invoicing, and shipping.

Salesforce is a powerful CRM platform that can help you manage your customer relationships, sales process, and inventory. With the eCommerce plug-in, you can easily create and manage your store’s product listings, pricing, and shipping information.

What Is WedgeCommerce?

WedgeCommerce is a multi-utility eCommerce application for all business users who are running small, enterprise, or non-profit organizations. It is the best application to build eCommerce native on Salesforce as it has the capability to maintain B2B or B2C requirements. It allows you to build a centralized Salesforce eCommerce website with a great storefront.

This application helps you to combine the warehousing data and Salesforce CRM which allows self-service portals for opportunities, personalized marketing campaigns, managing inventory,  and a 360-degree view of productivity. It provides seamless interaction across platforms.

What Are The Features Of Using WedgeCommerce?

When you grab eCommerce on the cloud using WedgeCommerce then you get the top-notched features to build eCommerce Store native on Salesforce. The features of WedgeCommerce are as follows:-


  • Wishlist
  • Supported Popular Shipping Providers (eg. Fedex, USPS, and more.)
  • Supported Popular Payment Gateway (eg. Paypal, Stripe, Braintree, and more.)
  • Point Of Sale
  • Customer Registration
  • Product Subscription (Recurring Payment)
  • Abandoned Cart
  • Multiple Product Types (Downloadable Product, Bundle Product, and Service Product)
  • Inventory Control / Management
  • Fully Customizable Storefront
  • Product Variant
  • Taxes
  • Captcha & Google ecaptcha
  • Integrated And Custom Product Review
  • SMS Notification / Authentication
  • Guest User Checkout
  • Coupons
  • Multilingual
  • Fast & Reliable
  • Build on Experience Cloud
  • Dashboard

Furthermore, some other features are multiple purchase channels, web analytics, customer showcase, automatic email event, and push notifications.

What Benefits Did You Get While Using WedgeCommerce?

Here is a list of benefits that you get after creating a Salesforce eCommerce site:

  1. Business data management is fruitful.
  2. No need to have a hosting server.
  3. eCommerce and CRM processes are done in an automated way.
  4. Get in-depth insights that help in customer loyalty.
  5. Forecasting and a single dashboard maximized the profit and sales.
  6. Data security is high.
  7. Self-serve options minimize the cost of customer service.
  8. Process orders using prominent payment gateways.
  9. For flexible, scalable, and profitable business it is reliable.

The Benefits Of Using Salesforce

Salesforce is a powerful eCommerce platform that can be used to create an efficient and successful store. Here are some of the benefits of using Salesforce:

  1. Easy to Use: Salesforce is incredibly easy to use, even for beginners. This makes it a great choice for businesses with limited technical expertise.
  2. Flexible and Customizable: Salesforce allows you to customize your store to match your own unique brand and marketing strategy. This means you can easily create a store that looks and functions exactly the way you want it to.
  3. Powerful Analytics: Salesforce provides powerful analytics that allows you to track customer behavior and performance over time. This information can help you make informed decisions about your business operations.
  4. Wide Range of Features: Salesforce offers a wide range of features, including advanced inventory management, lead capture, and shipping tracking tools. This makes it an ideal tool for businesses of all sizes and stages of development.

Advanced Features Of A Salesforce eCommerce Store Created By Using WedgeCommerce

You can create a native Salesforce eCommerce storefront with the help of WedgeCommerce in an automated manner. It provides a powerful and scalable platform for businesses of all sizes to sell products and services online. With features like on-demand product sales, automatic order fulfillment, customer account management, and more. Salesforce eCommerce makes it easy for businesses to get up and running with an online store. Here, we’ll take you through the most important features that you get after creating a native Salesforce eCommerce storefront with the help of WedgeCommerce. Start building your own successful store to utilize these features.


  • On-Demand Product Sales

One of the key advantages of using Salesforce eCommerce is its ability to automatically generate sales leads and dispatch orders as customers make purchases. This means that you can focus on marketing your products instead of managing the logistics of order fulfillment. Plus, with automated order processing, you can minimize the time spent on administrative tasks such as order entry and customer account management.

  • Automatic Order Fulfillment

Salesforce eCommerce also lets you automate order fulfillment processes such as shipping and tracking. This allows you to reduce the time spent on administrative tasks such as receiving shipments and managing customer accounts. Additionally, it can help to optimize your inventory levels by ensuring that all orders are fulfilled quickly and efficiently.

  • Customer Account Management

One of the key benefits of using Salesforce eCommerce is its ability to manage customer accounts from one centralized location. This means that you can easily keep track of past transactions, view customer data aggregated across all your stores, and respond to customer inquiries in a timely manner.

  • Reporting and Analytics

Salesforce eCommerce provides powerful reporting and analytics tools that let you track customer behavior and analyze your sales data. This can help you identify areas of your business that need attention and improve your overall marketing strategy.

  • Cross-Platform Compatibility

Salesforce eCommerce is compatible with a wide range of devices, including computers, smartphones, and tablets. This means that you can easily manage your store from any location with internet access. Plus, the platform is responsive and easy to use on all devices, so you can focus on running your business rather than spending time managing the technology behind it.


eCommerce has become an essential part of the modern business landscape, and for good reason. With the ability to reach a worldwide audience through the internet, eCommerce stores have the potential to be incredibly profitable. However, if you’re new to eCommerce or don’t have much experience setting up and running a store, it can be difficult to know where to start. 

We have already made it easy for you by providing video tutorials with detailed information about installation, configuration, template design, payments, and more.

Still, if you have any queries then we have covered your back. You can reach us at [email protected].

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