If you’re looking for a Salesforce Commerce Cloud to Shopify migration solution, whether you’re using an SFCC B2B or B2C store.
The first question that pops up in your mind is- What about the data? Will I lose my business data during the store migration?
That’s why replatforming from SFCC to Shopify feels like an impossible mission for most of the sellers.
Because you’re not just moving a site, you’re moving products, customers, orders, pricing, inventory, and the entire history of your store’s data that kept the business alive.
Now, here the SFCC Shopify Connector comes into play. It automates the migration process in both directions, whether you’re migrating from SFCC to Shopify or Shopify to SFCC.
And keeps both platforms in sync, maintaining data integrity.
In this guide, we will understand why migrations are required, their common challenges, and how the right tool can help you overcome them.
Why E-commerce Sellers Replatform Between SFCC and Shopify
First of all, switching platforms from SFCC to Shopify Plus doesn’t mean that Commerce Cloud is a bad platform.
In fact, it is one of the most powerful platforms for handling complex workflows and is built for enterprise-level operations.
But most businesses don’t need all that complexity, and they definitely don’t want to pay for it.
Besides, here are several recurring reasons sellers decide to change platforms.
1. Cost Predictability
SFCC often operates on revenue-share and custom pricing models that grow with your business.
On the other hand, Shopify or Shopify Plus offer more predictable, fixed pricing that many brands find easier to adopt.
2. Faster Time to Market
Shopify stores launch, iterate, and respond to customer feedback in real-time. This provides real value to brands that value agility over heavy architectural customization.
And Shopify’s ecosystem lets teams move faster than SFCC.
3. Manageable Tech Stack
The plug-and-play nature of Shopify’s app marketplace reduces dependence on large development teams.
If we compare this to SFCC, it requires deeper customization and more developer efforts.
4. Business Growth and Scale
Some businesses often start with Shopify and later explore SFCC for advanced capabilities. Others start with SFCC and later migrate to Shopify for ease of operations.
In both of these cases, the migration part is the hard part. And the customers don’t care as long as their experience stays seamless.
The Core Migration Challenges
While migrating the online store data, several things must carry over cleanly:
- Product catalogs (titles, descriptions, variants, pricing)
- Customer data (profiles, segments, opt-in preferences)
- Order history (for accounting, support, and analytics)
- Inventory (locations, quantities, SKU mappings)
- Pricing structures & pricebooks
- Integrations with CRMs and ERPs
The above-mentioned pieces aren’t just data; they are core business assets.
If something went wrong during the migrations, it could result in the loss of order, customer, and product data, or a drop in search traffic.
That’s why going for a manual export/import could be a huge mistake.
You need a process that understands both the SFCC and Shopify data models. In this way, it could preserve the relationships between the records.
Salesforce Commerce Cloud to Shopify Migration Challenges
Numerous possibilities could go wrong while syncing your data to Shopify if you don’t have the right solution:
Incomplete Data Mapping
Platforms differ in how they structure their data. When you export your data from SFCC, it may not match the Shopify data schema.
For example, Shopify has limits on the number of product variants compared to SFCC, which allows far more product attributes.
Losing Search Engine Visibility
While migrating, URL changes could cost you search engine traffic. If redirects aren’t set up carefully, there might be a drop in your Google rankings.
So set up a 301 redirect for every single URL that changes.
Broken Customer Experiences
Your customer profiles and their order history are a gold mine for a better customer relationship.
If you don’t migrate their data cleanly to the new platform, then it could lead to unhappy customers and lost conversions.
Integration Gaps
You know that your platform doesn’t run only on e-commerce. It also syncs with CRM, ERPs, and email marketing platforms.
If these systems don’t capture data due to differences in the data between SFCC and Shopify. Then, it could break the business workflow.
What does an SFCC to Shopify Migration Solution do?
Migrating a complex store needs a reliable migration process that needs to be:
Map Data Accurately
The data mapping of products, customers, orders, inventory, and pricing fields should be clear and accurate, so nothing gets lost.
Keep Everything in Sync
Where high-volumes of migrations are required, then the real-time or batched sync with visibility into errors becomes essential.
Preserve SEO
Maintain URLs, redirects, metadata, and content structure so existing search traffic doesn’t dip after migration.
Provide Clean Rollbacks
If something goes wrong or needs change you need a way to back out or correct without rebuilding from scratch.
That’s where our migration tool, Shopify Salesforce Commerce Cloud Connector, comes in. It handles complex mappings and gives you visibility into every record that you move.
This not only reduces errors but also saves weeks of manual work.
Advantage of eShopSync Migration Tool
Replatforming from SFCC to Shopify cannot be done manually.
You will need a solution that not only understands the data structures of both platforms but also has features that could make the migration seamless.
And the SFCC Shopify Connector can migrate your store data to Shopify, whether your SFCC store runs on a B2B or a B2C model.
The connector isn’t limited to one migration direction. It can also migrate data from a Shopify store to SFCC or keep both platforms running in sync side by side.
It depends on the seller’s requirements and how they want to use the connector.
Now, let’s further move on to the connector’s features that help sellers in their data migration path:
Catalog & Product Sync: The connector keeps your catalog and product listings updated on both platforms.
Customer Data Sync: Your customer profile stays consistent and accurate across all platforms.
Order Sync: If an order originates in Shopify or SFCC, the tool ensures orders stay intact where you need them.
Real-Time Updates: Any change to the product, orders, customers, inventory, or pricing on one platform can quickly reflect on the other.
Attribute and Pricebook Mapping: Complex pricebooks, B2B rules, and custom attributes are mapped with flexibility and accuracy.
Final Thoughts
Deciding to switch platforms is a major business decision, usually driven by business requirements.
Sometimes, businesses need greater speed, user-friendliness, and lower cost, which are preferred by small or mid-sized enterprises.
There is also a need for a robust, highly customizable platform for large-scale enterprises.
So, it depends on the business requirements. But the fear of migration should not become the deciding factor in switching platforms.
Support
- You can ask us anything about the SFCC Shopify migration. Raise a ticket, and our team will guide you step by step. Or
- If you want to review the connector capabilities in detail, you can explore the SFCC Shopify user guide.
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