Rex Market is a prominent France-based retail store that offers a diverse range of products across multiple categories to consumers worldwide.
Their online CS-Cart retail store has become a one-stop destination for electronics, apparel, sports equipment, office supplies, and video games.
With a vast selection catering to various customer interests, they have a strong presence in the competitive online retail market.
Rex Market has built a good customer base by prioritizing the best shopping experiences, competitive pricing, and exceptional customer service.
CS-Cart Development Services helped them in enhancing their online store to unlock many growth opportunities.
Rex Market’s online store was facing several major problems that were limiting its business growth.
They could not offer rental products or services that needed bookings also they could only sell products they had in stock themselves.
Inability to handle custom quotes and track orders across multiple carriers challenged their business.
They wanted to provide a customized shopping experience for international customers in their language and currency.
Rex Market also lacked a mobile app solution, limiting customer engagement and seamless access to their store.
To resolve the issues they were facing, Rex Market reached out to Webkul for Retail Management Development Services.
In this case study we will know what potential solutions Webkul used to meet Rex market’s unique business needs.
The following extensions were the optimal solutions to solve Rex Market’s issues and meet its business requirements.
The CS-Cart Booking Reservation System provided the solution to offer rental products and services requiring bookings and reservations.
Now they could easily set up different booking product types, whether time-based or date-based and configure reservation rules based on their business needs.
The CS-Cart AliExpress Dropshipping extension allowed Rex Market to easily import products from AliExpress suppliers directly to their store.
With this, they are no longer restricted just to items they physically stocked and can drop ship through AliExpress avoiding overhead inventory costs.
Now, they could expand their product offerings with a wider selection while controlling pricing and product data.
The Multi-Vendor Request for Quote module solved Rex Market’s struggles with handling custom product orders through quotes and negotiations.
Both buyers and sellers could smoothly communicate and transact custom orders facilitating the entire quote management process.
This benefits both the shopper and the seller as it not only gives the power of negotiation to the shopper but also increases the business sales.
The Geolocation Language and Currency Converter extension provided the solution for creating localized shopping experiences for Rex Market’s international customers.
This extension automatically detected visitors’ locations and converted the website’s language and currency accordingly, providing a user-friendly experience.
With this, they now cater to international customers by removing language and currency barriers between them.
The CS-Cart Custom Shipment Carriers Tracking extension simplifies the process of tracking orders across 75+ integrated carriers on a single platform.
Rex Market’s Customers can view the shipment in real time and monitor the progress through a carrier tracking URL available in the order details.
This extension has significantly improved Rex Market’s customer experience with order tracking and delivery update functionalities.
CS-Cart Mobile App Builder transformed Rex Market’s store into a fully synced Android and iOS app.
It offers quick search, layered navigation, social sharing, multiple payment options, fingerprint login, and AR product views.
The open-source app is fully customizable, helping Rex Market engage customers, boost sales, and improve loyalty.
It streamlined order management for admin and provided a seamless, personalized shopping experience for customers.
You can also view and install the Rexmarketin app on your smartphones or tablets to experience its functionality firsthand. Links are provided below:
Working with Webkul allowed Rex Market to upgrade their online store in the ways they needed.
Their website could now do more, offer more products, give better customer service, and grow their CS-Cart retail store.
By partnering with Webkul, they implemented extensions that provided them with solutions to meet their business objectives.
These CS-Cart Add Ons enabled product rentals, dropshipping, quotes, personalized location-based shopping, and easier order tracking.
Integrating a mobile app further extended their reach, making shopping more accessible and convenient for customers on the go.
This transformed Rex Market’s CS-Cart retail store capabilities & elevated the customer experience.
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